118 Commits

Author	SHA1	Message	Date
Isaac	bd15bd8145	fix: allow no activities	2023-12-06 21:53:44 +00:00
Vin	12c4c96c1f	fix: activity name update (#503) ... Signed-off-by: Vin <28811713+VinDotRun@users.noreply.github.com>	2023-11-18 23:43:28 +00:00
Vin	b329d5ae2e	fix: open tickets count (#500) ... Signed-off-by: Vin <28811713+VinDotRun@users.noreply.github.com>	2023-11-16 00:35:32 +00:00
Isaac	59a6358b37	fix: stale notification pinging staff instead of creator (closes #459)	2023-08-24 23:44:02 +01:00
Isaac	4b4dcd236e	feat: stats houston v4	2023-07-13 12:54:31 +01:00
Isaac	e8b95a2f31	feat: improve error handling	2023-06-25 13:41:07 +01:00
Isaac	24360e4dcd	fix: auto closing tickets	2023-06-06 20:22:36 +01:00
Isaac	6b066c177a	fix(logging): don't log useless messageDelete events	2023-05-29 23:01:36 +01:00
Isaac	f69bc9a185	fix: inactivity warning spam	2023-05-27 21:11:03 +01:00
Isaac	3a47a7df3f	feat: inactivity warnings and automatic closure (closes #299 and #305)	2023-05-27 01:56:29 +01:00
Isaac	cf93f085ac	fix(stats): average response/resolution times	2023-05-06 00:06:39 +01:00
Isaac	59dec28804	feat: notify when staff are offline (closes #304)	2023-03-23 21:48:46 +00:00
Isaac	cd71843bb0	feat: public bot warnings	2023-03-10 23:47:12 +00:00
Isaac	26329453ed	fix: cache commands at startup	2023-03-10 23:46:56 +00:00
Isaac	6133a3d59f	feat: update checker	2023-03-06 22:09:05 +00:00
Isaac	adab3831fa	feat: add PUBLISH_COMMANDS environment variable	2023-02-23 22:40:14 +00:00
Isaac	c3d6d70316	style: lint	2023-02-13 15:07:05 +00:00
Isaac	ced14ce36a	fix: response & resolution time stats	2023-02-10 23:32:44 +00:00
Isaac	c5f092ce2f	refactor	2023-02-09 17:40:25 +00:00
Isaac	62ab9eb6c7	fix: don't throw errors on every message if a guild isn't configured	2023-02-09 17:34:17 +00:00
Isaac	df725185eb	Revert "fix: don't close tickets twice" ... This reverts commit a73cc2bdd4.	2023-02-09 17:25:42 +00:00
Isaac	a73cc2bdd4	fix: don't close tickets twice	2023-02-09 16:52:29 +00:00
Isaac	bb3179f28f	minor improvements	2023-01-30 17:10:02 +00:00
Isaac	d1c3620fcd	fix: ticket closing	2023-01-30 15:56:41 +00:00
Isaac	a60c998605	fix: message logging	2023-01-30 12:49:15 +00:00
Isaac	2a8c1603f2	more on closing and feedback (WIP)	2023-01-13 22:25:19 +00:00
Isaac	8bf01aa520	feat: feedback, start of close requests	2023-01-13 20:48:37 +00:00
Isaac	db94ab770d	perf: cache tags	2023-01-12 17:19:03 +00:00
Isaac	0fa45e3e50	fix: don't fetch partial messages on delete	2023-01-02 13:27:20 +00:00
Isaac	813beb44a0	feat: close tickets on channel delete	2023-01-02 13:27:02 +00:00
Isaac	a10a1663a3	SelectMenu -> StringSelectMenu	2023-01-02 12:23:14 +00:00
Isaac	14df0637ae	Improve errors	2022-10-31 21:19:29 +00:00
Isaac	d10965d541	fix typo	2022-10-31 15:36:35 +00:00
Isaac	b61b3dd2b1	Respond with error messages ... instead of giving the user no information.	2022-10-31 15:35:41 +00:00
Isaac	119f997ffe	fix: unnecessary message update logs	2022-10-26 11:34:55 +01:00
Isaac	72e264d04c	feat: add help hint for invalid stdin commands	2022-10-26 01:06:26 +01:00
Isaac	0436952327	fix(logging): ignore ephemeral message updates	2022-10-24 18:24:53 +01:00
Isaac	bb4f872c41	Archive & log message updates/deletes	2022-10-18 17:25:45 +01:00
Isaac	59c6ab3537	Make /tag and auto tag replies work ... (very cool)	2022-10-18 16:39:03 +01:00
Isaac	83ab003db5	fix command options & types ... and start on closing	2022-10-11 21:24:09 +01:00
Isaac	35ad490ba6	improve error handling	2022-10-10 12:49:34 +01:00
Isaac	b4238e26a1	fixes	2022-10-05 18:26:20 +01:00
Isaac	6c49544e7a	count user messages	2022-10-05 18:15:53 +01:00
Isaac	74c0fd0fd1	fix auto complete	2022-10-04 20:54:48 +01:00
Isaac	96ec85f14a	Add ticket first response	2022-09-30 21:26:29 +01:00
David Ralph	ce6e2b7d8f	optimise by removing unneeded modules and replacing with built-in methods (#344)	2022-09-30 19:21:59 +01:00
Isaac	460138fb73	Progress on message archiving	2022-09-30 17:09:35 +01:00
Isaac	8e0d9a6a5d	Add sync stdin command	2022-09-30 16:05:28 +01:00
Isaac	9d46abcbb3	Improve logging	2022-09-26 16:39:32 +01:00
Isaac	7eabce1a83	Add stats posting	2022-09-11 21:11:12 +01:00