The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.
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chore(version): `v4.0.16`
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.github ci: fix i18n script 2023-09-07 02:16:09 +01:00
.husky chore: lint before commit 2023-02-13 15:07:35 +00:00
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src feat(i18n): update Swedish translations 2024-03-04 06:01:51 +01:00
.all-contributorsrc docs: add Umeaboy as a contributor for translation (#528) 2024-03-03 20:15:09 +00:00
.dockerignore chore(docker): invert `.dockerignore` to make it simpler 2023-06-11 23:55:12 +01:00
.editorconfig feat(docker): add non-root user, labels, and healthcheck (closes #433) 2023-06-15 00:21:52 +01:00
.eslintrc.json perf: improve `ticket`/`references` autocompleters (and de-duplicate) 2022-10-26 00:41:40 +01:00
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.gitignore fix: `.gitignore` 2024-01-15 01:47:53 +00:00
.npmrc chore: update npm config 2023-02-16 16:43:10 +00:00
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CHANGELOG.md chore(version): `v4.0.16` 2024-03-07 14:53:22 +00:00
CONTRIBUTORS.md docs: add Umeaboy as a contributor for translation (#528) 2024-03-03 20:15:09 +00:00
Dockerfile feat(ptreodactyl): new egg (#515) 2024-01-14 21:05:53 +00:00
LICENSE Initial commit 2019-05-03 22:03:32 +01:00
README.md docs: fix codacy link 2024-03-03 20:35:34 +00:00
docker-compose.yml feat(docker): mount timezone configs 2024-03-03 20:11:10 +00:00
jsconfig.json chore: fix jsconfig [skip ci] 2023-08-24 23:42:32 +01:00
package.json chore(version): `v4.0.16` 2024-03-07 14:53:22 +00:00
pnpm-lock.yaml fix: preview rendering error with missing roles 2024-03-03 17:29:21 +00:00
pterodactyl.json feat(pterodactyl): improve egg 2024-01-15 00:27:13 +00:00

README.md

bots tickets GitHub stars Codacy All Contributors Discord


Discord Tickets

A free alternative to the premium and white-label plans of other ticket management bots.


Discord Tickets - A free ticketing solution | Product Hunt

BisectHosting

Partnered with BisectHosting
for affordable bot hosting



📖 Contents

Features

  • 📖 Documentation - comprehensive documentation and guides to help you get started
  • ⚙️ Simple settings - configure your bot with the included and easy-to-use dashboard
  • 🎨 Highly customisable - tweak features, colours, messages, and more to your liking
  • 🛸 Modern features - including slash commands, buttons, select menus, and modals
  • 🤖 Automation - ease your staff team's workload with configurable automation
    • 🏷️ Tags - resolve members' problems without escalating to tickets
    • 🎫 Tickets - close inactive tickets automatically
  • 📜 Archiving - store messages in the database and view transcripts later
  • Context - ask for a topic or up to 5 custom questions before creating a ticket, and see references to a message or previous ticket at a glance
  • 🗃️ Organisation - claim, release, move and transfer tickets between members and categories
  • 🌎 Internationalisation - available in more than 10 languages
  • ⏱️ Statistics - analyse your staff members' performance
  • 🪓 Battle-tested - trusted by thousands of servers, with over half a million tickets created since 2019
  • 🐳 Docker - reliable and quick deployment with Docker

...and more!

Want to learn more?

Visit the website for more features, details, and screenshots, or skip to the full feature tour.

Getting started

🙏 Please read the documentation before you start.

There are 3 ways to get started with Discord Tickets:

Read the documentation for more information.

This button is here because it looks nice, but I will cry if you click it before reading the documentation. :)

Deploy on Railway

🤑 Sponsors

Discord Tickets is made possible by these awesome people and organisations:

Sponsors

Please consider sponsoring the project if it adds value to your business/community.

Sponsor on GitHub, or

Donate at ko-fi

Note

Your logo will only appear here if you sponsor through GitHub Sponsors. Create an organisation if you want to use your business/community logo.

🎖️ Contributors

Discord Tickets is made possible by all of the people listed in CONTRIBUTORS.md.

💻 Contributing

If you want to help translate, suggest a feature, submit a bug report, or contribute in any other way, please read the contributing guidelines.

Note You can add yourself to the list of contributors here.

🌎 Translating

Translation status

😕 Support

Discord

Star History

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Star History Chart

🥱 License

Discord Tickets by eartharoid™️ is licensed under the GPLv3 license.

This is not an official Discord product. It is not affiliated with nor endorsed by Discord Inc.

© 2023 Isaac Saunders