mirror of
https://github.com/Hessenuk/DiscordTickets.git
synced 2024-12-22 15:53:08 +02:00
Progress on message archiving
This commit is contained in:
Isaac
parent
9682fcf22b
commit
460138fb73
@ -22,7 +22,7 @@ model ArchivedChannel {
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model ArchivedMessage {
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author ArchivedUser @relation(fields: [ticketId, authorId], references: [ticketId, userId], onDelete: Cascade)
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authorId String @db.VarChar(19)
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content Json
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content String @db.Text
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createdAt DateTime @default(now())
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deleted Boolean @default(false)
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edited Boolean @default(false)
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@ -50,17 +50,17 @@ model ArchivedRole {
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model ArchivedUser {
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archivedMessages ArchivedMessage[]
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avatar String
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avatar String?
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bot Boolean @default(false)
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createdAt DateTime @default(now())
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discriminator String @db.Char(4)
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displayName String @db.Text
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role ArchivedRole @relation(fields: [ticketId, roleId], references: [ticketId, roleId], onDelete: Cascade)
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roleId String @db.VarChar(19)
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discriminator String? @db.Char(4)
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displayName String? @db.Text
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role ArchivedRole? @relation(fields: [ticketId, roleId], references: [ticketId, roleId], onDelete: Cascade)
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roleId String? @db.VarChar(19)
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ticket Ticket @relation(fields: [ticketId], references: [id], onDelete: Cascade)
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ticketId String @db.VarChar(19)
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userId String @db.VarChar(19)
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username String @db.Text
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username String? @db.Text
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@@id([ticketId, userId])
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@@unique([ticketId, userId])
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@ -68,30 +68,30 @@ model ArchivedUser {
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}
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model Category {
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channelName String
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claiming Boolean @default(false)
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createdAt DateTime @default(now())
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cooldown Int?
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customTopic String?
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description String
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discordCategory String @db.VarChar(19)
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emoji String
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enableFeedback Boolean @default(false)
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guild Guild @relation(fields: [guildId], references: [id], onDelete: Cascade)
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guildId String @db.VarChar(19)
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id Int @id @default(autoincrement())
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image String?
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memberLimit Int @default(1)
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name String
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openingMessage String @db.Text
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pingRoles Json @default("[]")
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questions Question[]
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ratelimit Int?
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requiredRoles Json @default("[]")
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requireTopic Boolean @default(false)
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staffRoles Json
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tickets Ticket[]
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totalLimit Int @default(50)
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channelName String
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claiming Boolean @default(false)
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createdAt DateTime @default(now())
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cooldown Int?
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customTopic String?
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description String
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discordCategory String @db.VarChar(19)
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emoji String
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enableFeedback Boolean @default(false)
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guild Guild @relation(fields: [guildId], references: [id], onDelete: Cascade)
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guildId String @db.VarChar(19)
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id Int @id @default(autoincrement())
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image String?
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memberLimit Int @default(1)
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name String
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openingMessage String @db.Text
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pingRoles Json @default("[]")
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questions Question[]
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ratelimit Int?
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requiredRoles Json @default("[]")
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requireTopic Boolean @default(false)
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staffRoles Json
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tickets Ticket[]
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totalLimit Int @default(50)
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@@map("categories")
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}
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@ -22,7 +22,7 @@ model ArchivedChannel {
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model ArchivedMessage {
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author ArchivedUser @relation(fields: [ticketId, authorId], references: [ticketId, userId], onDelete: Cascade)
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authorId String @db.VarChar(19)
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content Json
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content String @db.Text
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createdAt DateTime @default(now())
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deleted Boolean @default(false)
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edited Boolean @default(false)
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@ -50,17 +50,17 @@ model ArchivedRole {
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model ArchivedUser {
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archivedMessages ArchivedMessage[]
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avatar String
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avatar String?
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bot Boolean @default(false)
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createdAt DateTime @default(now())
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discriminator String @db.Char(4)
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displayName String @db.Text
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role ArchivedRole @relation(fields: [ticketId, roleId], references: [ticketId, roleId], onDelete: Cascade)
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roleId String @db.VarChar(19)
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discriminator String? @db.Char(4)
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displayName String? @db.Text
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role ArchivedRole? @relation(fields: [ticketId, roleId], references: [ticketId, roleId], onDelete: Cascade)
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roleId String? @db.VarChar(19)
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ticket Ticket @relation(fields: [ticketId], references: [id], onDelete: Cascade)
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ticketId String @db.VarChar(19)
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userId String @db.VarChar(19)
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username String @db.Text
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username String? @db.Text
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@@id([ticketId, userId])
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@@unique([ticketId, userId])
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@ -68,30 +68,30 @@ model ArchivedUser {
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}
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model Category {
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channelName String
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claiming Boolean @default(false)
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createdAt DateTime @default(now())
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cooldown Int?
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customTopic String?
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description String
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discordCategory String @db.VarChar(19)
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emoji String
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enableFeedback Boolean @default(false)
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guild Guild @relation(fields: [guildId], references: [id], onDelete: Cascade)
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guildId String @db.VarChar(19)
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id Int @id @default(autoincrement())
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image String?
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memberLimit Int @default(1)
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name String
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openingMessage String @db.Text
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pingRoles Json @default("[]")
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questions Question[]
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ratelimit Int?
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requiredRoles Json @default("[]")
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requireTopic Boolean @default(false)
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staffRoles Json
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tickets Ticket[]
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totalLimit Int @default(50)
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channelName String
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claiming Boolean @default(false)
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createdAt DateTime @default(now())
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cooldown Int?
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customTopic String?
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description String
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discordCategory String @db.VarChar(19)
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emoji String
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enableFeedback Boolean @default(false)
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guild Guild @relation(fields: [guildId], references: [id], onDelete: Cascade)
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guildId String @db.VarChar(19)
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id Int @id @default(autoincrement())
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image String?
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memberLimit Int @default(1)
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name String
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openingMessage String @db.Text
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pingRoles Json @default("[]")
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questions Question[]
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ratelimit Int?
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requiredRoles Json @default("[]")
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requireTopic Boolean @default(false)
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staffRoles Json
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tickets Ticket[]
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totalLimit Int @default(50)
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@@map("categories")
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}
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@ -50,17 +50,17 @@ model ArchivedRole {
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model ArchivedUser {
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archivedMessages ArchivedMessage[]
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avatar String
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avatar String?
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bot Boolean @default(false)
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createdAt DateTime @default(now())
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discriminator String
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displayName String
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role ArchivedRole @relation(fields: [ticketId, roleId], references: [ticketId, roleId], onDelete: Cascade)
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roleId String
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discriminator String?
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displayName String?
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role ArchivedRole? @relation(fields: [ticketId, roleId], references: [ticketId, roleId], onDelete: Cascade)
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roleId String?
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ticket Ticket @relation(fields: [ticketId], references: [id], onDelete: Cascade)
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ticketId String
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userId String
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username String
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username String?
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@@id([ticketId, userId])
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@@unique([ticketId, userId])
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@ -68,30 +68,30 @@ model ArchivedUser {
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}
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model Category {
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channelName String
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claiming Boolean @default(false)
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createdAt DateTime @default(now())
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cooldown Int?
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customTopic String?
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description String
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discordCategory String
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emoji String
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enableFeedback Boolean @default(false)
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guild Guild @relation(fields: [guildId], references: [id], onDelete: Cascade)
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guildId String
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id Int @id @default(autoincrement())
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image String?
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memberLimit Int @default(1)
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name String
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openingMessage String
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pingRoles String @default("[]")
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questions Question[]
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ratelimit Int?
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requiredRoles String @default("[]")
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requireTopic Boolean @default(false)
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staffRoles String
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tickets Ticket[]
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totalLimit Int @default(50)
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channelName String
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claiming Boolean @default(false)
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createdAt DateTime @default(now())
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cooldown Int?
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customTopic String?
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description String
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discordCategory String
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emoji String
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enableFeedback Boolean @default(false)
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guild Guild @relation(fields: [guildId], references: [id], onDelete: Cascade)
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guildId String
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id Int @id @default(autoincrement())
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image String?
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memberLimit Int @default(1)
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name String
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openingMessage String
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pingRoles String @default("[]")
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questions Question[]
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ratelimit Int?
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requiredRoles String @default("[]")
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requireTopic Boolean @default(false)
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staffRoles String
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tickets Ticket[]
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totalLimit Int @default(50)
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@@map("categories")
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}
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@ -18,7 +18,6 @@ module.exports = class CreateMessageCommand extends MessageCommand {
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* @param {import("discord.js").MessageContextMenuCommandInteraction} interaction
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*/
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async run(interaction) {
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// TODO: archive message
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await useGuild(this.client, interaction, { referencesMessage: interaction.targetMessage.channelId + '/' + interaction.targetId });
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}
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};
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@ -1,11 +1,255 @@
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const Cryptr = require('cryptr');
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// const cryptr = new Cryptr(process.env.ENCRYPTION_KEY);
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const cryptr = new Cryptr(process.env.ENCRYPTION_KEY);
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/**
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* Returns highest (roles.highest) hoisted role , or everyone
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* @param {import("discord.js").GuildMember} member
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* @returns {import("discord.js").Role}
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*/
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const hoistedRole = member => member.roles.hoist || member.guild.roles.everyone;
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module.exports = class TicketArchiver {
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constructor(client) {
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/** @type {import("client")} */
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this.client = client;
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this.encrypt = cryptr.encrypt;
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this.decrypt = cryptr.decrypt;
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}
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async addMessage() {}
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/** Add or update a message
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* @param {string} ticketId
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* @param {import("discord.js").Message} message
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* @param {boolean?} external
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* @returns {import("@prisma/client").ArchivedMessage|boolean}
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*/
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async saveMessage(ticketId, message, external = false) {
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if (this.client.config.overrides.disableArchives) return false;
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if (!message.member) {
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try {
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message.member = await message.guild.members.fetch(message.author.id);
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} catch {
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this.client.log.verbose('Failed to fetch member %s of %s', message.author.id, message.guild.id);
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}
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}
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const channels = message.mentions.channels;
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const members = [...message.mentions.members];
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const roles = [...message.mentions.roles];
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if (message.member) {
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members.push(message.member);
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roles.push(hoistedRole(message.member));
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} else {
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this.client.log.warn('Message member does not exist');
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await this.client.prisma.archivedUser.upsert({
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create: {},
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update: {},
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where: {
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ticketId_userId: {
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ticketId,
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userId: 'default',
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},
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},
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});
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}
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for (const role of roles) {
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const data = {
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colour: role.hexColor.slice(1),
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name: role.name,
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roleId: role.id,
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ticket: { connect: { id: ticketId } },
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};
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await this.client.prisma.archivedRole.upsert({
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create: data,
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update: data,
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where: {
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ticketId_roleId: {
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roleId: role.id,
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ticketId,
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},
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},
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});
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}
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for (const member of members) {
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const data = {
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avatar: member.avatar || member.user.avatar, // TODO: save avatar in user/avatars/
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bot: member.user.bot,
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discriminator: member.user.discriminator,
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displayName: member.displayName ? this.encrypt(member.displayName) : null,
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roleId: !!member && hoistedRole(member).id,
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ticketId,
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userId: member.user.id,
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username: this.encrypt(member.user.username),
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};
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await this.client.prisma.archivedUser.upsert({
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create: data,
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update: data,
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where: {
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ticketId_userId: {
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ticketId,
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userId: member.user.id,
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},
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},
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});
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}
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const messageD = {
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author: {
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connect: {
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ticketId_userId: {
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ticketId,
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userId: message.author?.id || 'default',
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},
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},
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},
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content: cryptr.encrypt(
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JSON.stringify({
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attachments: [...message.attachments.values()],
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components: [...message.components.values()],
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content: message.content,
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embeds: message.embeds.map(embed => ({ embed })),
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}),
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),
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createdAt: message.createdAt,
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edited: !!message.editedAt,
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external,
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id: message.id,
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};
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await this.client.prisma.ticket.update({
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data: {
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archivedChannels: {
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upsert: channels.map(channel => {
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const data = {
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channelId: channel.id,
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name: channel.name,
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};
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return {
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create: data,
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update: data,
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where: {
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ticketId_channelId: {
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channelId: channel.id,
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ticketId,
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},
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},
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};
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}),
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},
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archivedMessages: {
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upsert: {
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create: messageD,
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update: messageD,
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where: { id: message.id },
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},
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},
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},
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where: { id: ticketId },
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});
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// await this.client.prisma.ticket.update({
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// data: {
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// archivedChannels: {
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// upsert: channels.map(channel => {
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// const data = {
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// channelId: channel.id,
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// name: channel.name,
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// };
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// return {
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// create: data,
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// update: data,
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// where: {
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// ticketId_channelId: {
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// channelId: channel.id,
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// ticketId,
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// },
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// },
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// };
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// }),
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// },
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// archivedRoles: {
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// upsert: roles.map(role => {
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// const data = {
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// colour: role.hexColor.slice(1),
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// name: role.name,
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// roleId: role.id,
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// };
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// return {
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// create: data,
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// update: data,
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// where: {
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// ticketId_roleId: {
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// roleId: role.id,
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// ticketId,
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// },
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// },
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// };
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// }),
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// },
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// archivedUsers: {
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// upsert: members.map(member => {
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// // message author might have left the server (this message could be external/referenced)
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// const data = {
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// avatar: member?.avatar || member.user?.avatar, // TODO: save avatar in user/avatars/
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// bot: member.user?.bot,
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// discriminator: member.user?.discriminator,
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// displayName: member?.displayName ? this.encrypt(member?.displayName) : null,
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// // role: !!member && {
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// // connectOrCreate: {
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// // create: {
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// // colour: hoistedRole(member).hexColor.slice(1),
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// // name: hoistedRole(member).name,
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// // roleId: hoistedRole(member).id,
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// // ticket: { connect: { id: ticketId } },
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// // },
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// // where: {
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// // roleId: hoistedRole(member).id,
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// // ticketId,
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// // },
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// // },
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// // },
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// roleId: !!member && hoistedRole(member).id,
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// userId: member.user?.id || 'default',
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// username: member.user?.username ? this.encrypt(member.user.username) : null,
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// };
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// return {
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// create: data,
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// update: data,
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// where: {
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// ticketId_userId: {
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// ticketId,
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// userId: member.user.id,
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// },
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// },
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// };
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// }),
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// },
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// },
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// where: { id: ticketId },
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// });
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// const messageD = {
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// author: { connect: { id: message.author?.id || 'default' } },
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// content: cryptr.encrypt(
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// JSON.stringify({
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// attachments: [...message.attachments.values()],
|
||||
// components: [...message.components.values()],
|
||||
// content: message.content,
|
||||
// embeds: message.embeds.map(embed => ({ embed })),
|
||||
// }),
|
||||
// ),
|
||||
// createdAt: message.createdAt,
|
||||
// edited: !!message.editedAt,
|
||||
// external,
|
||||
// };
|
||||
|
||||
// return await this.client.prisma.archivedMessage.upsert({
|
||||
// create: messageD,
|
||||
// update: messageD,
|
||||
// where: { id: message.id },
|
||||
// });
|
||||
}
|
||||
};
|
||||
@ -474,36 +474,50 @@ module.exports = class TicketManager {
|
||||
.catch(() => this.client.log.warn('Failed to delete system pin message'));
|
||||
}
|
||||
|
||||
// TODO: referenced msg or ticket
|
||||
|
||||
/** @type {import("discord.js").Message|undefined} */
|
||||
let message;
|
||||
if (referencesMessage) {
|
||||
referencesMessage = referencesMessage.split('/');
|
||||
/** @type {import("discord.js").Message} */
|
||||
const message = await (await this.client.channels.fetch(referencesMessage[0]))?.messages.fetch(referencesMessage[1]);
|
||||
message = await (await this.client.channels.fetch(referencesMessage[0]))?.messages.fetch(referencesMessage[1]);
|
||||
if (message) {
|
||||
await channel.send({
|
||||
embeds: [
|
||||
new ExtendedEmbedBuilder()
|
||||
.setColor(category.guild.primaryColour)
|
||||
.setTitle(getMessage('ticket.references_message.title'))
|
||||
.setDescription(
|
||||
getMessage('ticket.references_message.description', {
|
||||
author: message.author.toString(),
|
||||
timestamp: `<t:${Math.ceil(message.createdTimestamp / 1000)}:R>`,
|
||||
url: message.url,
|
||||
})),
|
||||
new ExtendedEmbedBuilder({
|
||||
iconURL: guild.iconURL(),
|
||||
text: category.guild.footer,
|
||||
})
|
||||
.setColor(category.guild.primaryColour)
|
||||
.setAuthor({
|
||||
iconURL: message.member?.displayAvatarURL(),
|
||||
name: message.member?.displayName || 'Unknown',
|
||||
})
|
||||
.setDescription(message.content.substring(0, 1000) + message.content.length > 1000 ? '...' : ''),
|
||||
],
|
||||
});
|
||||
// not worth the effort of making system messages work atm
|
||||
if (message.system) {
|
||||
referencesMessage = null;
|
||||
message = null;
|
||||
} else {
|
||||
if (!message.member) {
|
||||
try {
|
||||
message.member = await message.guild.members.fetch(message.author.id);
|
||||
} catch {
|
||||
this.client.log.verbose('Failed to fetch member %s of %s', message.author.id, message.guild.id);
|
||||
}
|
||||
await channel.send({
|
||||
embeds: [
|
||||
new ExtendedEmbedBuilder()
|
||||
.setColor(category.guild.primaryColour)
|
||||
.setTitle(getMessage('ticket.references_message.title'))
|
||||
.setDescription(
|
||||
getMessage('ticket.references_message.description', {
|
||||
author: message.author.toString(),
|
||||
timestamp: `<t:${Math.ceil(message.createdTimestamp / 1000)}:R>`,
|
||||
url: message.url,
|
||||
})),
|
||||
new ExtendedEmbedBuilder({
|
||||
iconURL: guild.iconURL(),
|
||||
text: category.guild.footer,
|
||||
})
|
||||
.setColor(category.guild.primaryColour)
|
||||
.setAuthor({
|
||||
iconURL: message.member?.displayAvatarURL(),
|
||||
name: message.member?.displayName || 'Unknown',
|
||||
})
|
||||
.setDescription(message.content.substring(0, 1000) + (message.content.length > 1000 ? '...' : '')),
|
||||
],
|
||||
});
|
||||
}
|
||||
}
|
||||
|
||||
}
|
||||
} else if (referencesTicketId) {
|
||||
// TODO: add portal url
|
||||
@ -554,9 +568,6 @@ module.exports = class TicketManager {
|
||||
topic: topic ? cryptr.encrypt(topic) : null,
|
||||
};
|
||||
if (referencesTicketId) data.referencesTicket = { connect: { id: referencesTicketId } };
|
||||
let message;
|
||||
if (referencesMessage) message = await this.client.prisma.archivedMessage.findUnique({ where: { id: referencesMessage[1] } });
|
||||
if (message) data.referencesMessage = { connect: { id: referencesMessage[0] } }; // only add if the message has been archived ^^
|
||||
if (answers) data.questionAnswers = { createMany: { data: answers } };
|
||||
await interaction.editReply({
|
||||
components: [],
|
||||
@ -583,6 +594,16 @@ module.exports = class TicketManager {
|
||||
await this.client.keyv.set(cacheKey, expiresAt, TTL);
|
||||
}
|
||||
|
||||
if (category.guild.archive && message) {
|
||||
const row = await this.archiver.saveMessage(ticket.id, message, true);
|
||||
if (row) {
|
||||
await this.client.prisma.ticket.update({
|
||||
data: { referencesMessageId: row.id },
|
||||
where: { id: ticket.id },
|
||||
});
|
||||
}
|
||||
}
|
||||
|
||||
logTicketEvent(this.client, {
|
||||
action: 'create',
|
||||
target: {
|
||||
|
||||
@ -177,11 +177,34 @@ module.exports = class extends Listener {
|
||||
});
|
||||
}
|
||||
} else {
|
||||
// TODO: archive messages in tickets
|
||||
// TODO: first response
|
||||
// TODO: lastMessageAt
|
||||
// TODO: auto tag
|
||||
// TODO: staff status alert, working hours alerts
|
||||
let ticket = await client.prisma.ticket.findUnique({
|
||||
include: { guild: true },
|
||||
where: { id: message.channel.id },
|
||||
});
|
||||
|
||||
if (ticket) {
|
||||
if (ticket.guild.archive) {
|
||||
try {
|
||||
await client.tickets.archiver.saveMessage(ticket.id, message);
|
||||
} catch (error) {
|
||||
client.log.warn('Failed to archive message', message.id);
|
||||
client.log.error(error);
|
||||
}
|
||||
}
|
||||
|
||||
if (ticket.firstResponseAt === null) {
|
||||
ticket = await client.prisma.ticket.update({
|
||||
data: { firstResponseAt: new Date() },
|
||||
where: { id: ticket.id },
|
||||
});
|
||||
}
|
||||
|
||||
// TODO: lastMessageAt
|
||||
// TODO: staff status alert, working hours alerts
|
||||
} else {
|
||||
// TODO: auto tag
|
||||
}
|
||||
|
||||
}
|
||||
}
|
||||
};
|
||||
|
||||
Loading…
Reference in New Issue
Block a user