Commit Graph

114 Commits

Author SHA1 Message Date
Isaac
c09972f3cf
fix: catch missing role errors (closes #518) 2024-03-03 20:10:45 +00:00
Isaac
1b0b0a22f9
fix: error handling (closes #506) 2024-01-21 02:30:47 +00:00
Isaac
bcd02b1dea
fix: only send value if not empty (closes #458) 2024-01-20 21:08:51 +00:00
Isaac
00f16be790
fix: create guild settings to allow commands before configuration 2024-01-15 02:45:29 +00:00
Isaac
e6f87a8bf5
fix: log banner colours on Pterodactyl 2024-01-15 00:20:42 +00:00
Isaac
32697c6d13
fix: 🤦‍♂️ inflated ticket count and negative response times in stats 2023-07-30 00:58:15 +01:00
Isaac
4b4dcd236e
feat: stats houston v4 2023-07-13 12:54:31 +01:00
Isaac
ca09070c66
fix: disable presence check on public bots 2023-06-30 00:01:09 +01:00
Isaac
e8bf45a9a4
fix: use new changelog URL 2023-06-25 16:58:31 +01:00
Isaac
48902f8131
fix: send image in embed (closes #441) 2023-06-25 14:31:36 +01:00
Isaac
3b5e58c1fe
feat: add prisma logging 2023-06-25 13:43:10 +01:00
Isaac
e8b95a2f31
feat: improve error handling 2023-06-25 13:41:07 +01:00
Isaac
2cfcdbaac8
fix: update notification 2023-06-09 15:37:53 +01:00
Isaac
562e6b874d
fix: changelog URL 2023-05-31 21:20:18 +01:00
Isaac
fbc08c6cd0
fix: creating the first ticket in a new guild (closes #428)
Previously required `sync`ing (or restarting) to avoid the ticket number error.
2023-05-31 15:11:41 +01:00
Isaac
6f36ef9204
fix: ticket close DM 2023-05-29 18:41:59 +01:00
Isaac
6f227f2f48
style: change banner text 2023-05-29 18:09:04 +01:00
Isaac
f69bc9a185
fix: inactivity warning spam 2023-05-27 21:11:03 +01:00
Isaac
c3620309bd
fix: remove footer from close request embed 2023-05-27 01:57:15 +01:00
Isaac
921bdfa447
fix(working hours): invalid timestamps with timezones (closes #417) 2023-05-26 16:11:31 +01:00
Isaac
f07e157642
fix: Infinity stats 2023-05-26 15:55:38 +01:00
Isaac
5b4f69ec9e
fix: NaN stats 2023-05-25 16:23:25 +01:00
Isaac
d1267360c8
fix: closing ticket with missing creator (closes #401) 2023-05-24 22:20:29 +01:00
Isaac
22b15d7fd7
refactor: ticket logs 2023-05-24 20:50:10 +01:00
Isaac
739efdcc3a
fix: guild selector not filtering guilds (closes #408) 2023-05-23 16:51:19 +01:00
Isaac
fa921fa5a6
fix: duplicated ticket numbers (fixes #418)
Now there is a change that a number will be skipped (if there's an error), but that isn't a problem.
2023-05-23 16:31:53 +01:00
Isaac
a4696273ea
fix: ticket creation 2023-05-23 16:29:51 +01:00
Isaac
cf93f085ac
fix(stats): average response/resolution times 2023-05-06 00:06:39 +01:00
Isaac
36b9fd3502
fix: use channel not message.channel 2023-03-28 23:08:58 +01:00
Isaac
59dec28804
feat: notify when staff are offline (closes #304) 2023-03-23 21:48:46 +00:00
Isaac
faf6edc463
feat: working hours (#304) 2023-03-17 21:45:53 +00:00
Isaac
daadb5fe85
fix: check roles for staff-only commands 2023-03-10 23:42:51 +00:00
Isaac
6133a3d59f
feat: update checker 2023-03-06 22:09:05 +00:00
Isaac
65eb2a3e86
feat: use long format for category time stats 2023-02-16 21:12:37 +00:00
Isaac
ced14ce36a
fix: response & resolution time stats 2023-02-10 23:32:44 +00:00
Isaac
a0ffbae36d
feat: make closed ticket DM more useful 2023-02-09 21:51:28 +00:00
Isaac
5982754813
fix: decrypt referenced ticket's topic 2023-02-09 21:51:08 +00:00
Isaac
d7ae5c0c9e
fix: don't give useless #unknown-channel in ticket close logs 2023-02-09 17:39:53 +00:00
Isaac
0d1cb90e7e
fix: convert pinned messages Map Iterator to array 2023-02-09 17:39:22 +00:00
Isaac
630d3ff4bb
fix: set tickets as closed (fixes #382) 2023-02-09 17:38:46 +00:00
Isaac
bcf474cc1c
fix: use environment variables 2023-01-31 15:18:40 +00:00
Isaac
bb3179f28f
minor improvements 2023-01-30 17:10:02 +00:00
Isaac
5579362f26
feat: DM on close (fixes #338)
A very basic message to notify the user of the ticket closure
2023-01-30 16:58:36 +00:00
Isaac
d1c3620fcd
fix: ticket closing 2023-01-30 15:56:41 +00:00
Isaac
a60c998605
fix: message logging 2023-01-30 12:49:15 +00:00
Isaac
2a8c1603f2
more on closing and feedback (WIP) 2023-01-13 22:25:19 +00:00
Isaac
8bf01aa520
feat: feedback, start of close requests 2023-01-13 20:48:37 +00:00
Isaac
d7e1b05586
perf: cache staff roles 2023-01-12 17:20:21 +00:00
Isaac
a10a1663a3
SelectMenu -> StringSelectMenu 2023-01-02 12:23:14 +00:00
Isaac
7c011fbf9d
Update dependencies 2023-01-02 12:21:37 +00:00