Hessenuk/DiscordTickets
Hessenuk/DiscordTickets
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fix: 🤦‍♂️ inflated ticket count and negative response times in stats

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Isaac 2023-07-30 00:58:15 +01:00
parent f164fad9ba
commit 32697c6d13
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1 changed files with 2 additions and 2 deletions
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4
src/lib/stats.js
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@ -38,7 +38,7 @@ module.exports.sendToHouston = async client => {
}
return true;
}).map(guild => {
const closedTickets = guild.tickets.filter(t => t.closedAt);
const closedTickets = guild.tickets.filter(t => t.firstResponseAt && t.closedAt);
return {
avg_resolution_time: msToMins(closedTickets.reduce((total, ticket) => total + (ticket.closedAt - ticket.createdAt), 0) ?? 1 / closedTickets.length),
avg_response_time: msToMins(closedTickets.reduce((total, ticket) => total + (ticket.firstResponseAt - ticket.createdAt), 0) ?? 1 / closedTickets.length),
@ -58,7 +58,7 @@ module.exports.sendToHouston = async client => {
locale: guild.locale,
members: client.guilds.cache.get(guild.id).memberCount,
messages: users.reduce((total, user) => total + user.messageCount, 0), // global not guild, don't count archivedMessage table rows, they can be deleted
tickets: guilds.reduce((total, guild) => total + guild.tickets.length, 0),
tickets: guild.tickets.length,
};
}),
id: md5(client.user.id),