Commit Graph

109 Commits

Author SHA1 Message Date
Isaac
32697c6d13 fix: 🤦‍♂️ inflated ticket count and negative response times in stats 2023-07-30 00:58:15 +01:00
Isaac
4b4dcd236e feat: stats houston v4 2023-07-13 12:54:31 +01:00
Isaac
ca09070c66 fix: disable presence check on public bots 2023-06-30 00:01:09 +01:00
Isaac
e8bf45a9a4 fix: use new changelog URL 2023-06-25 16:58:31 +01:00
Isaac
48902f8131 fix: send image in embed (closes #441) 2023-06-25 14:31:36 +01:00
Isaac
3b5e58c1fe feat: add prisma logging 2023-06-25 13:43:10 +01:00
Isaac
e8b95a2f31 feat: improve error handling 2023-06-25 13:41:07 +01:00
Isaac
2cfcdbaac8 fix: update notification 2023-06-09 15:37:53 +01:00
Isaac
562e6b874d fix: changelog URL 2023-05-31 21:20:18 +01:00
Isaac
fbc08c6cd0 fix: creating the first ticket in a new guild (closes #428)
Previously required `sync`ing (or restarting) to avoid the ticket number error.
2023-05-31 15:11:41 +01:00
Isaac
6f36ef9204 fix: ticket close DM 2023-05-29 18:41:59 +01:00
Isaac
6f227f2f48 style: change banner text 2023-05-29 18:09:04 +01:00
Isaac
f69bc9a185 fix: inactivity warning spam 2023-05-27 21:11:03 +01:00
Isaac
c3620309bd fix: remove footer from close request embed 2023-05-27 01:57:15 +01:00
Isaac
921bdfa447 fix(working hours): invalid timestamps with timezones (closes #417) 2023-05-26 16:11:31 +01:00
Isaac
f07e157642 fix: Infinity stats 2023-05-26 15:55:38 +01:00
Isaac
5b4f69ec9e fix: NaN stats 2023-05-25 16:23:25 +01:00
Isaac
d1267360c8 fix: closing ticket with missing creator (closes #401) 2023-05-24 22:20:29 +01:00
Isaac
22b15d7fd7 refactor: ticket logs 2023-05-24 20:50:10 +01:00
Isaac
739efdcc3a fix: guild selector not filtering guilds (closes #408) 2023-05-23 16:51:19 +01:00
Isaac
fa921fa5a6 fix: duplicated ticket numbers (fixes #418)
Now there is a change that a number will be skipped (if there's an error), but that isn't a problem.
2023-05-23 16:31:53 +01:00
Isaac
a4696273ea fix: ticket creation 2023-05-23 16:29:51 +01:00
Isaac
cf93f085ac fix(stats): average response/resolution times 2023-05-06 00:06:39 +01:00
Isaac
36b9fd3502 fix: use channel not message.channel 2023-03-28 23:08:58 +01:00
Isaac
59dec28804 feat: notify when staff are offline (closes #304) 2023-03-23 21:48:46 +00:00
Isaac
faf6edc463 feat: working hours (#304) 2023-03-17 21:45:53 +00:00
Isaac
daadb5fe85 fix: check roles for staff-only commands 2023-03-10 23:42:51 +00:00
Isaac
6133a3d59f feat: update checker 2023-03-06 22:09:05 +00:00
Isaac
65eb2a3e86 feat: use long format for category time stats 2023-02-16 21:12:37 +00:00
Isaac
ced14ce36a fix: response & resolution time stats 2023-02-10 23:32:44 +00:00
Isaac
a0ffbae36d feat: make closed ticket DM more useful 2023-02-09 21:51:28 +00:00
Isaac
5982754813 fix: decrypt referenced ticket's topic 2023-02-09 21:51:08 +00:00
Isaac
d7ae5c0c9e fix: don't give useless #unknown-channel in ticket close logs 2023-02-09 17:39:53 +00:00
Isaac
0d1cb90e7e fix: convert pinned messages Map Iterator to array 2023-02-09 17:39:22 +00:00
Isaac
630d3ff4bb fix: set tickets as closed (fixes #382) 2023-02-09 17:38:46 +00:00
Isaac
bcf474cc1c fix: use environment variables 2023-01-31 15:18:40 +00:00
Isaac
bb3179f28f minor improvements 2023-01-30 17:10:02 +00:00
Isaac
5579362f26 feat: DM on close (fixes #338)
A very basic message to notify the user of the ticket closure
2023-01-30 16:58:36 +00:00
Isaac
d1c3620fcd fix: ticket closing 2023-01-30 15:56:41 +00:00
Isaac
a60c998605 fix: message logging 2023-01-30 12:49:15 +00:00
Isaac
2a8c1603f2 more on closing and feedback (WIP) 2023-01-13 22:25:19 +00:00
Isaac
8bf01aa520 feat: feedback, start of close requests 2023-01-13 20:48:37 +00:00
Isaac
d7e1b05586 perf: cache staff roles 2023-01-12 17:20:21 +00:00
Isaac
a10a1663a3 SelectMenu -> StringSelectMenu 2023-01-02 12:23:14 +00:00
Isaac
7c011fbf9d Update dependencies 2023-01-02 12:21:37 +00:00
Isaac
e105f0c34c update logger 2022-11-01 21:10:57 +00:00
Isaac
9f18958c75 feat: add /move command 2022-10-31 21:15:44 +00:00
Isaac
26ab229c97 feat: add target ID 2022-10-29 00:54:38 +01:00
Isaac
77216ba43d feat: add ticket claiming 2022-10-29 00:33:19 +01:00
Isaac
30883032b7 fix(archives): role and member bug 2022-10-25 22:55:53 +01:00