mirror of
https://github.com/Hessenuk/DiscordTickets.git
synced 2024-09-12 15:54:47 +03:00
169 lines
7.6 KiB
Markdown
169 lines
7.6 KiB
Markdown
> **Warning**
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>
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> This is the development branch, it may be unstable and may not work as expected.
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>
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> *dev notes:*
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> - https://static.eartharoid.me/k/22/08/02185801.png - for user/create, slash/force-close, slash/claim, slash/release, and slash/move
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> - menu question max length cannot be higher than question options
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> - TODO: update notifications
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> - TODO: user:create, force-close
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<div align="center">
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![bots](https://img.shields.io/badge/dynamic/json?color=5865F2&label=bots&query=clients.total&url=https%3A%2F%2Fstats.discordtickets.app%2Fapi%2Fv3%2Fcurrent&logo=discord&logoColor=white&style=for-the-badge)
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![tickets](https://img.shields.io/badge/dynamic/json?color=5865F2&label=tickets&query=tickets&url=https%3A%2F%2Fstats.discordtickets.app%2Fapi%2Fv3%2Fcurrent&logo=discord&logoColor=white&style=for-the-badge)
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[![GitHub stars](https://img.shields.io/github/stars/discord-tickets/bot?style=for-the-badge)](https://github.com/discord-tickets/bot/stargazers)
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[![Codacy](https://img.shields.io/codacy/grade/b974eb5f984c40868e07d82c968bd02d?logo=codacy&style=for-the-badge)](https://www.codacy.com/gh/discord-tickets/bot/dashboard)
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[![All Contributors](https://img.shields.io/github/all-contributors/discord-tickets/bot?color=ee8449&style=for-the-badge)](https://github.com/discord-tickets/bot/blob/main/CONTRIBUTORS.md)
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[![Discord](https://img.shields.io/discord/451745464480432129?label=discord&color=7289DA&style=for-the-badge)](https://lnk.earth/discord)
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<br>
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![Discord Tickets](https://static.eartharoid.me/discord-tickets/logo/wordmark/gradient-by-eartharoid.png)
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**A free alternative to the premium and white-label plans of other ticket management bots.**
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<br>
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<a
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href="https://www.producthunt.com/posts/discord-tickets?utm_source=badge-featured&utm_medium=badge&utm_souce=badge-discord-tickets"
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target="_blank">
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<img
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src="https://api.producthunt.com/widgets/embed-image/v1/featured.svg?post_id=321112&theme=light"
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alt="Discord Tickets - A free ticketing solution | Product Hunt"
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style="width: 250px; height: 54px;"
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width="250"
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height="54"
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/>
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</a>
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<br>
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---
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[![PebbleHost](https://img.eartharoid.me/insecure/rs:auto:180/plain/s3://eartharoid/sharex/21/10/pebblehost.webp)](https://pebble.host/discordtickets)
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<a href="https://pebble.host/discordtickets">Partnered with PebbleHost</a>
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<br>
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<sub>for affordable bot hosting</sub>
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---
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<br>
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</div>
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## 📖 Contents
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- [📖 Contents](#-contents)
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- [✨ Features](#-features)
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- [Want to learn more?](#want-to-learn-more)
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- [⚡ Getting started](#-getting-started)
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- [🤑 Sponsors](#-sponsors)
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- [🎖️ Contributors](#️-contributors)
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- [💻 Contributing](#-contributing)
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- [🌎 Translating](#-translating)
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- [😕 Support](#-support)
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- [⭐ Star History](#-star-history)
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- [🥱 License](#-license)
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## ✨ Features
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- 📖 [**Documentation**](https://discordtickets.app/getting-started/) - comprehensive documentation and guides to help you get started
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- ⚙️ **Simple settings** - configure your bot with the included and easy-to-use dashboard
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- 🎨 **Highly customisable** - tweak features, colours, messages, and more to your liking
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- 🛸 **Modern features** - including slash commands, buttons, select menus, and modals
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- 🤖 **Automation** - ease your staff team's workload with configurable automation
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- 🏷️ [**Tags**](https://v4--discordtickets.netlify.app/features/#tags) - resolve members' problems without escalating to tickets
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- 🎫 **Tickets** - close inactive tickets automatically
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- 📜 **Archiving** - store messages in the database and view transcripts later
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- ❓ **Context** - ask for a topic or up to 5 custom questions before creating a ticket, and see references to a message or previous ticket at a glance
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- 🗃️ **Organisation** - claim, release, move and transfer tickets between members and categories
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- 🌎 [**Internationalisation**](#-translating) - available in more than 10 languages
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- ⏱️ **Statistics** - analyse your staff members' performance
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- 🪓 **Battle-tested** - trusted by thousands of servers, with over [half a million tickets](https://stats.discordtickets.app/) created since 2019
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- 🐳 [**Docker**](https://discordtickets.app/self-hosting/installation/docker/) - reliable and quick deployment with Docker
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[*...and more!*](https://discordtickets.app/features/)
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### Want to learn more?
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**Visit [the website](https://discordtickets.app/) for more features, details, and screenshots**,
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or skip to the [full feature tour](https://discordtickets.app/features/).
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## ⚡ Getting started
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> *🙏 Please read the [documentation](https://discordtickets.app/self-hosting/installation/) before you start.*
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There are 3 ways to get started with Discord Tickets:
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- ☁️ [Add the public bot](https://discordtickets.app/public/) - instant setup, but branded *(great for testing)*
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- 😴 [Get a managed bot](https://discordtickets.app/managed/) - your own bot, hosted by me *(easy and cheap)*
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- 🧑💻 [Install your own bot](https://discordtickets.app/self-hosting/) - host it yourself *(experience recommended)*
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**[Read the documentation](https://discordtickets.app/getting-started/)** for more information.
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> **Warning**
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> This button is here because it looks nice, but I will cry if you click it before reading the [documentation](https://discordtickets.app/getting-started/). :)
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[![Deploy on Railway](https://railway.app/button.svg)](https://railway.app/new/template/eB6TkX?referralCode=Z3aYd2)
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<!-- [![Open in StackBlitz](https://developer.stackblitz.com/img/open_in_stackblitz.svg)](https://stackblitz.com/github/discord-tickets/bot) -->
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## 🤑 Sponsors
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Discord Tickets is made possible by these awesome people and organisations:
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![Sponsors](https://cdn.jsdelivr.net/gh/eartharoid/sponsors/sponsorkit/sponsors.svg)
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Please consider sponsoring the project if it adds value to your business/community.
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**[Sponsor on GitHub](https://github.com/discord-tickets/bot/?sponsor=1)**, or
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[![Donate at ko-fi](https://www.ko-fi.com/img/githubbutton_sm.svg)](https://ko-fi.com/eartharoid)
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> **Note**
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>
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> Your logo will only appear here if you sponsor through GitHub Sponsors.
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>
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> [Create an organisation](https://github.com/account/organizations/new?plan=free) if you want to use your business/community logo.
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## 🎖️ Contributors
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<!-- [![Contributors](https://contrib.rocks/image?repo=discord-tickets/bot)](https://github.com/discord-tickets/bot/graphs/contributors) -->
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Discord Tickets is made possible by all of the people listed in [CONTRIBUTORS.md](https://github.com/discord-tickets/bot/blob/main/CONTRIBUTORS.md).
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### 💻 Contributing
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If you want to help translate, suggest a feature, submit a bug report,
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or contribute in any other way, please read the [contributing guidelines](https://github.com/discord-tickets/.github/blob/main//CONTRIBUTING.md).
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> **Note**
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> You can add yourself to the list of contributors [here](https://github.com/discord-tickets/bot/issues/new/choose).
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#### 🌎 Translating
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[![Translation status](https://hosted.weblate.org/widgets/discord-tickets/-/open-graph.png)](https://hosted.weblate.org/engage/discord-tickets/)
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## 😕 Support
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[![Discord](https://discordapp.com/api/guilds/451745464480432129/widget.png?style=banner4)](https://lnk.earth/discord)
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## ⭐ Star History
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<details>
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<summary>Show graph</summary>
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[![Star History Chart](https://api.star-history.com/svg?repos=discord-tickets/bot&type=Date)](https://star-history.com/#discord-tickets/bot&Date)
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</details>
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## 🥱 License
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Discord Tickets by eartharoid™️ is licensed under the [GPLv3 license](https://github.com/discord-tickets/bot/blob/main/LICENSE).
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This is not an official Discord product. It is not affiliated with nor endorsed by Discord Inc.
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© 2023 Isaac Saunders |