feat: add /tickets command

src/commands/slash/force-close.js

@@ -81,7 +81,7 @@ module.exports = class ForceCloseSlashCommand extends SlashCommand {
 		const getMessage = this.client.i18n.getLocale(settings.locale);
 		let ticket;
 
-		if (!isStaff(interaction.guild, interaction.user.id)) { // if user is not staff
+		if (!(await isStaff(interaction.guild, interaction.user.id))) { // if user is not staff
 			return await interaction.editReply({
 				embeds: [
 					new ExtendedEmbedBuilder({

src/commands/slash/help.js

@@ -36,7 +36,7 @@ module.exports = class ClaimSlashCommand extends SlashCommand {
 			.filter(c => c.type === 1)
 			.map(c => `> </${c.name}:${c.id}>: ${c.description}`)
 			.join('\n');
-		const ticket = client.application.commands.cache.find(c => c.name === 'new');
+		const newCommand = client.application.commands.cache.find(c => c.name === 'new');
 		const fields = [
 			{
 				name: getMessage('commands.slash.help.response.commands'),
@@ -76,7 +76,7 @@ module.exports = class ClaimSlashCommand extends SlashCommand {
 					.setTitle(getMessage('commands.slash.help.title'))
 					.setDescription(staff
 						? `**Discord Tickets v${version} by eartharoid.**`
-						: getMessage('commands.slash.help.response.description', { command: `</${ticket.name}:${ticket.id}>` }))
+						: getMessage('commands.slash.help.response.description', { command: `</${newCommand.name}:${newCommand.id}>` }))
 					.setFields(fields),
 			],
 		});

src/commands/slash/tickets.js

@@ -1,5 +1,9 @@
 const { SlashCommand } = require('@eartharoid/dbf');
 const { ApplicationCommandOptionType } = require('discord.js');
+const { isStaff } = require('../../lib/users');
+const ExtendedEmbedBuilder = require('../../lib/embed');
+const Cryptr = require('cryptr');
+const { decrypt } = new Cryptr(process.env.ENCRYPTION_KEY);
 
 module.exports = class TicketsSlashCommand extends SlashCommand {
 	constructor(client, options) {
@@ -42,5 +46,102 @@ module.exports = class TicketsSlashCommand extends SlashCommand {
 		});
 	}
 
-	async run(interaction) { }
+	/**
+	 * @param {import("discord.js").ChatInputCommandInteraction} interaction
+	 */
+	async run(interaction) {
+		/** @type {import("client")} */
+		const client = this.client;
+
+		await interaction.deferReply({ ephemeral: true });
+		await client.application.commands.fetch();
+
+		const member = interaction.options.getMember('member', false) ?? interaction.member;
+		const ownOrOther = member.id === interaction.member.id ? 'own' : 'other';
+		const settings = await client.prisma.guild.findUnique({ where: { id: interaction.guild.id } });
+		const getMessage = client.i18n.getLocale(settings.locale);
+
+		if (member.id !== interaction.member.id && !(await isStaff(interaction.guild, interaction.member.id))) {
+			return await interaction.editReply({
+				embeds: [
+					new ExtendedEmbedBuilder({
+						iconURL: interaction.guild.iconURL(),
+						text: settings.footer,
+					})
+						.setColor(settings.errorColour)
+						.setTitle(getMessage('commands.slash.tickets.not_staff.title'))
+						.setDescription(getMessage('commands.slash.tickets.not_staff.description')),
+				],
+			});
+		}
+
+		const fields = [];
+
+		const open = await client.prisma.ticket.findMany({
+			include: { category: true },
+			where: {
+				createdById: member.id,
+				guildId: interaction.guild.id,
+				open: true,
+			},
+		});
+
+		const closed = await client.prisma.ticket.findMany({
+			include: { category: true },
+			orderBy: { createdAt: 'desc' },
+			where: {
+				createdById: member.id,
+				guildId: interaction.guild.id,
+				open: false,
+			},
+		});
+
+		if (open.length >= 1) {
+			fields.push({
+				name: getMessage('commands.slash.tickets.response.fields.open.name'),
+				value: open.map(ticket =>{
+					const topic = ticket.topic ? `- \`${decrypt(ticket.topic).replace(/\n/g, ' ').slice(0, 30) }\`` : '';
+					return `> <#${ticket.id}> ${topic}`;
+				}).join('\n'),
+			});
+		}
+
+		if (closed.length === 0) {
+			const newCommand = client.application.commands.cache.find(c => c.name === 'new');
+			fields.push({
+				name: getMessage('commands.slash.tickets.response.fields.closed.name'),
+				value: getMessage(`commands.slash.tickets.response.fields.closed.none.${ownOrOther}`, {
+					new: `</${newCommand.name}:${newCommand.id}>`,
+					user: member.user.toString(),
+				}),
+			});
+		} else {
+			fields.push({
+				name: getMessage('commands.slash.tickets.response.fields.closed.name'),
+				value: closed.slice(0, 10).map(ticket => { // max 10 rows
+					const topic = ticket.topic ? `- \`${decrypt(ticket.topic).replace(/\n/g, ' ').slice(0, 30)}\`` : '';
+					return `> ${ticket.category.name} #${ticket.number} ${topic}`;
+				}).join('\n'),
+			});
+		}
+
+		const embed = new ExtendedEmbedBuilder({
+			iconURL: interaction.guild.iconURL(),
+			text: settings.footer,
+		})
+			.setColor(settings.primaryColour)
+			.setAuthor({
+				iconURL: member.displayAvatarURL(),
+				name: member.displayName,
+			})
+			.setTitle(getMessage(`commands.slash.tickets.response.title.${ownOrOther}`, { displayName: member.displayName }))
+			.setFields(fields);
+
+		if (settings.archive && !client.config.overrides.disableArchives) {
+			const transcriptCommand = client.application.commands.cache.find(c => c.name === 'transcript');
+			embed.setDescription(getMessage('commands.slash.tickets.response.description', { transcript: `</${transcriptCommand.name}:${transcriptCommand.id}>` }));
+		}
+
+		return await interaction.editReply({ embeds: [embed] });
+	}
 };

src/i18n/en-GB.yml

@@ -67,8 +67,8 @@ commands:
     force-close:
       confirm_multiple:
         description: >
-          You are about to close **{count}** tickets that have been inactive for
+          You are about to close **{count}** tickets that have been inactive
-          more than `{time}`:
+          for more than `{time}`:
 
           {tickets}
         title: ❓ Are you sure?
@@ -85,8 +85,7 @@ commands:
       options:
         category:
           description: >-
-            Close all tickets in the specified category (can be used with
+            Close all tickets in the specified category (can be used with `time`)
-            `time`)
           name: category
         reason:
           description: The reason for closing the ticket(s)
@@ -166,11 +165,30 @@ commands:
           name: tag
     tickets:
       description: List your own or someone else's tickets
+      fields:
       name: tickets
+      not_staff:
+        description: Only staff members can view others' tickets.
+        title: ❌ Error
       options:
         member:
           description: The member to list the tickets of
           name: member
+      response:
+        description: Use {transcript} to download the transcript of a ticket.
+        fields:
+          closed:
+            name: Closed tickets
+            none:
+              other: "{user} hasn't made any tickets."
+              own: |
+                You haven't made any tickets.
+                Use {new} to open a ticket.
+          open:
+            name: Open tickets
+        title:
+          other: "{displayName}'s tickets"
+          own: Your tickets
     topic:
       description: Change the topic of a ticket
       name: topic
@@ -274,8 +292,8 @@ misc:
       - ❌ You already have %d open tickets
   missing_roles:
     description: >-
-      You do not have the roles required to be able to create a ticket in this
+      You do not have the roles required to be able to create a ticket in
-      category.
+      this category.
     title: ❌ Insufficient roles
   no_categories:
     description: No ticket categories have been configured.