The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.
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https://www.prisma.io/docs/reference/database-reference/supported-databases

- for user/create, slash/force-close, slash/claim, slash/release, and slash/move

menu question max length cannot be higher than question options

ports <1024 require root

  • TODO: update notifications

creation requires an interaction:

  • /new -> category? -> topic or questions -> create
  • user:create(self) -> category? -> topic or questions -> create
  • user:create(staff) -> category? -> DM (channel fallback) button -> topic or questions -> create
  • message:create(self) -> category? -> topic or questions -> create
  • message:create(staff) -> category? -> DM (channel fallback) button -> topic or questions -> create
  • DM -> guild? -> category? -> topic or questions -> create
  • panel(interaction) -> topic or questions -> create
  • panel(message) -> DM (channel fallback) button -> topic or questions -> create

Note

test

Warning

test