mirror of
https://github.com/Hessenuk/DiscordTickets.git
synced 2024-12-23 00:03:09 +02:00
Merge pull request #80 from FivePixels/master
Optional confirmations, transcript sending, and a default topic.
This commit is contained in:
Isaac
GitHub
commit
3e72dfda54
@ -78,53 +78,88 @@ module.exports = {
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.setFooter(guild.name, guild.iconURL())
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);
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let success;
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let pre = fs.existsSync(paths.text) || fs.existsSync(paths.log)
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? `You will be able to view an archived version later with \`${config.prefix}transcript ${ticket.id}\``
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: '';
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let confirm = await message.channel.send(
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new MessageEmbed()
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle('❔ Are you sure?')
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.setDescription(`${pre}\n**React with ✅ to confirm.**`)
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.setFooter(guild.name + ' | Expires in 15 seconds', guild.iconURL())
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);
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if (config.commands.close.confirmation) {
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let success;
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let pre = fs.existsSync(paths.text) || fs.existsSync(paths.log)
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? `You will be able to view an archived version later with \`${config.prefix}transcript ${ticket.id}\``
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: '';
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await confirm.react('✅');
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const collector = confirm.createReactionCollector(
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(r, u) => r.emoji.name === '✅' && u.id === message.author.id, {
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time: 15000
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});
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collector.on('collect', async () => {
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let users = [];
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if (channel.id !== message.channel.id) {
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channel.send(
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new MessageEmbed()
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle('**Ticket closed**')
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.setDescription(`Ticket closed by ${message.author}`)
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.setFooter(guild.name, guild.iconURL())
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);
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}
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confirm.reactions.removeAll();
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confirm.edit(
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let confirm = await message.channel.send(
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new MessageEmbed()
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle(`✅ **Ticket ${ticket.id} closed**`)
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.setDescription('The channel will be automatically deleted in a few seconds, once the contents have been archived.')
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.setFooter(guild.name, guild.iconURL())
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.setTitle('❔ Are you sure?')
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.setDescription(`${pre}\n**React with ✅ to confirm.**`)
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.setFooter(guild.name + ' | Expires in 15 seconds', guild.iconURL())
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);
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await confirm.react('✅');
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const collector = confirm.createReactionCollector(
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(r, u) => r.emoji.name === '✅' && u.id === message.author.id, {
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time: 15000
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});
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collector.on('collect', async () => {
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if (channel.id !== message.channel.id) {
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channel.send(
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new MessageEmbed()
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle('**Ticket closed**')
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.setDescription(`Ticket closed by ${message.author}`)
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.setFooter(guild.name, guild.iconURL())
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);
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}
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confirm.reactions.removeAll();
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confirm.edit(
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new MessageEmbed()
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle(`✅ **Ticket ${ticket.id} closed**`)
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.setDescription('The channel will be automatically deleted in a few seconds, once the contents have been archived.')
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.setFooter(guild.name, guild.iconURL())
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);
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if (channel.id !== message.channel.id)
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message.delete({
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timeout: 5000
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}).then(() => confirm.delete());
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success = true;
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close();
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});
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collector.on('end', () => {
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if (!success) {
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confirm.reactions.removeAll();
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confirm.edit(
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new MessageEmbed()
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.setColor(config.err_colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle('❌ **Expired**')
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.setDescription('You took too long to react; confirmation failed.')
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.setFooter(guild.name, guild.iconURL()));
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message.delete({
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timeout: 10000
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}).then(() => confirm.delete());
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}
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});
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} else {
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close();
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}
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async function close () {
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let users = [];
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if (config.transcripts.text.enabled || config.transcripts.web.enabled) {
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let u = await client.users.fetch(ticket.creator);
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if (u) {
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let dm;
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try {
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@ -133,7 +168,6 @@ module.exports = {
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log.warn(`Could not create DM channel with ${u.tag}`);
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}
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let res = {};
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const embed = new MessageEmbed()
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.setColor(config.colour)
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@ -162,7 +196,7 @@ module.exports = {
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res.embed = embed;
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try {
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dm.send(res);
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if (config.commands.close.send_transcripts) dm.send(res);
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if (config.transcripts.channel.length > 1) client.channels.cache.get(config.transcripts.channel).send(res);
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} catch (e) {
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message.channel.send('❌ Couldn\'t send DM or transcript log message');
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@ -171,7 +205,6 @@ module.exports = {
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}
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// update database
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success = true;
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ticket.update({
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open: false
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}, {
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@ -180,13 +213,10 @@ module.exports = {
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}
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});
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// delete messages and channel
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setTimeout(() => {
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channel.delete();
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if (channel.id !== message.channel.id)
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message.delete()
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.then(() => confirm.delete());
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}, 5000);
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// delete channel
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channel.delete({
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timeout: 5000
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});
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log.info(`${message.author.tag} closed a ticket (#ticket-${ticket.id})`);
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@ -205,26 +235,6 @@ module.exports = {
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client.channels.cache.get(config.logs.discord.channel).send(embed);
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}
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});
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collector.on('end', () => {
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if (!success) {
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confirm.reactions.removeAll();
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confirm.edit(
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new MessageEmbed()
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.setColor(config.err_colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle('❌ **Expired**')
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.setDescription('You took too long to react; confirmation failed.')
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.setFooter(guild.name, guild.iconURL()));
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message.delete({
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timeout: 10000
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})
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.then(() => confirm.delete());
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}
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});
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}
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}
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};
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@ -76,48 +76,80 @@ module.exports = {
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.setFooter(guild.name, guild.iconURL())
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);
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let success;
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let confirm = await message.channel.send(
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new MessageEmbed()
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle('❔ Are you sure?')
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.setDescription(
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`:warning: This action is **irreversible**, the ticket will be completely removed from the database.
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You will **not** be able to view a transcript/archive of the channel later.
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Use the \`close\` command instead if you don't want this behaviour.\n**React with ✅ to confirm.**`)
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.setFooter(guild.name + ' | Expires in 15 seconds', guild.iconURL())
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);
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await confirm.react('✅');
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const collector = confirm.createReactionCollector(
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(r, u) => r.emoji.name === '✅' && u.id === message.author.id, {
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time: 15000
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});
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collector.on('collect', async () => {
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if (channel.id !== message.channel.id)
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channel.send(
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new MessageEmbed()
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle('**Ticket deleted**')
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.setDescription(`Ticket deleted by ${message.author}`)
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.setFooter(guild.name, guild.iconURL())
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);
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confirm.reactions.removeAll();
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confirm.edit(
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if (config.commands.delete.confirmation) {
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let success;
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let confirm = await message.channel.send(
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new MessageEmbed()
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle(`✅ **Ticket ${ticket.id} deleted**`)
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.setDescription('The channel will be automatically deleted in a few seconds.')
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.setFooter(guild.name, guild.iconURL())
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.setTitle('❔ Are you sure?')
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.setDescription(
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`:warning: This action is **irreversible**, the ticket will be completely removed from the database.
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You will **not** be able to view a transcript/archive of the channel later.
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Use the \`close\` command instead if you don't want this behaviour.\n**React with ✅ to confirm.**`)
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.setFooter(guild.name + ' | Expires in 15 seconds', guild.iconURL())
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);
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await confirm.react('✅');
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const collector = confirm.createReactionCollector(
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(r, u) => r.emoji.name === '✅' && u.id === message.author.id, {
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time: 15000
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});
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collector.on('collect', async () => {
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if (channel.id !== message.channel.id)
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channel.send(
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new MessageEmbed()
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle('**Ticket deleted**')
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.setDescription(`Ticket deleted by ${message.author}`)
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.setFooter(guild.name, guild.iconURL())
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);
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confirm.reactions.removeAll();
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confirm.edit(
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new MessageEmbed()
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle(`✅ **Ticket ${ticket.id} deleted**`)
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.setDescription('The channel will be automatically deleted in a few seconds.')
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.setFooter(guild.name, guild.iconURL())
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);
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if (channel.id !== message.channel.id)
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message.delete({
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timeout: 5000
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}).then(() => confirm.delete());
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success = true;
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del();
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});
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collector.on('end', () => {
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if (!success) {
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confirm.reactions.removeAll();
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confirm.edit(
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new MessageEmbed()
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.setColor(config.err_colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle('❌ **Expired**')
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.setDescription('You took too long to react; confirmation failed.')
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.setFooter(guild.name, guild.iconURL()));
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message.delete({
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timeout: 10000
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}).then(() => confirm.delete());
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}
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});
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} else {
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del();
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}
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async function del () {
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let txt = join(__dirname, `../../user/transcripts/text/${ticket.get('channel')}.txt`),
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raw = join(__dirname, `../../user/transcripts/raw/${ticket.get('channel')}.log`),
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json = join(__dirname, `../../user/transcripts/raw/entities/${ticket.get('channel')}.json`);
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@ -127,16 +159,13 @@ module.exports = {
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if (fs.existsSync(json)) fs.unlinkSync(json);
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// update database
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success = true;
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ticket.destroy(); // remove ticket from database
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// delete messages and channel
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setTimeout(() => {
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channel.delete();
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if (channel.id !== message.channel.id)
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message.delete()
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.then(() => confirm.delete());
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}, 5000);
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// channel
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channel.delete({
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timeout: 5000
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});
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log.info(`${message.author.tag} deleted a ticket (#ticket-${ticket.id})`);
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@ -152,26 +181,7 @@ module.exports = {
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.setTimestamp()
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);
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}
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});
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collector.on('end', () => {
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if (!success) {
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confirm.reactions.removeAll();
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confirm.edit(
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new MessageEmbed()
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.setColor(config.err_colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle('❌ **Expired**')
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.setDescription('You took too long to react; confirmation failed.')
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.setFooter(guild.name, guild.iconURL()));
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message.delete({
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timeout: 10000
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})
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.then(() => confirm.delete());
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}
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});
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}
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}
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};
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@ -26,7 +26,7 @@ module.exports = {
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let cmds = [];
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for (let command of commands) {
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if (command.hide) continue;
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if (command.hide || command.disabled) continue;
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if (command.permission && !message.member.hasPermission(command.permission)) continue;
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let desc = command.description;
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@ -11,6 +11,7 @@ const log = new Logger();
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const { MessageEmbed } = require('discord.js');
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const fs = require('fs');
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const { join } = require('path');
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const config = require(join(__dirname, '../../user/', require('../').config));
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module.exports = {
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name: 'new',
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@ -19,10 +20,16 @@ module.exports = {
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aliases: ['ticket', 'open'],
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example: 'new my server won\'t start',
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args: false,
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disabled: !config.commands.new.enabled,
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async execute(client, message, args, {config, Ticket}) {
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if (!config.commands.new.enabled) return; // stop if the command is disabled
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const guild = client.guilds.cache.get(config.guild);
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const supportRole = guild.roles.cache.get(config.staff_role);
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if (!supportRole)
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return message.channel.send(
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new MessageEmbed()
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@ -66,7 +73,7 @@ module.exports = {
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let topic = args.join(' ');
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if (topic.length > 256)
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if (topic.length > 256) {
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return message.channel.send(
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new MessageEmbed()
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.setColor(config.err_colour)
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@ -75,7 +82,10 @@ module.exports = {
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.setDescription('Please limit your ticket topic to less than 256 characters. A short sentence will do.')
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.setFooter(guild.name, guild.iconURL())
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);
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else if (topic.length < 1) topic = 'No topic given';
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}
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else if (topic.length < 1) {
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topic = config.tickets.default_topic.command;
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}
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let ticket = await Ticket.create({
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channel: '',
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@ -192,5 +202,6 @@ module.exports = {
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}).catch(log.error);
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},
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};
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@ -89,7 +89,7 @@ module.exports = {
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}
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}
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let topic = 'No topic given (created via panel)';
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let topic = config.tickets.default_topic.command;
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let ticket = await Ticket.create({
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channel: '',
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@ -47,7 +47,6 @@ module.exports = {
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colour: '#009999',
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err_colour: 'RED',
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cooldown: 3,
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guild: '', // ID of your guild (REQUIRED)
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staff_role: '', // ID of your Support Team role (REQUIRED)
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@ -59,7 +58,24 @@ module.exports = {
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A member of staff will assist you shortly.
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In the mean time, please describe your issue in as much detail as possible! :)`,
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pin: false,
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max: 3
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max: 3,
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default_topic: {
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command: 'No topic given',
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panel: 'Created via panel'
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}
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},
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commands: {
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close: {
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confirmation: true,
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send_transcripts: true
|
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},
|
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delete: {
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confirmation: true
|
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},
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new: {
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enabled: true
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},
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},
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transcripts: {
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