# Please download from [releases](https://github.com/eartharoid/DiscordTickets/releases) or [v2 branch](https://github.com/eartharoid/DiscordTickets/tree/v2) - master branch is currently a work in progress
DiscordTickets is a Discord bot for managing support ticket channels, to allow you and your team to provide better and quicker assistance to your members/customers. It is a free, open-source, and self-hosted alternative to [Ticket Tool](https://tickettool.xyz/) and [TicketsBot](https://ticketsbot.net/) premium/whitelabel plans.
## Features
- Highly customisable
- Ticket "panel" / "widget" (react to embed to create ticket)
Basic installation support will be provided on Discord, however if you really don't know what you're doing, you can purchase the [premium support setup service](https://ko-fi.com/s/34ccccfbd6) and I will install the bot and portal (archives web server) for you.
**[Go to the wiki](https://github.com/Eartharoid/DiscordTickets/wiki)**, or ask for help in [#support](https://discordapp.com/channels/451745464480432129/475351519516950548) on [Discord](https://discord.gg/pXc9vyC).