DiscordTickets/README.md

# DiscordTickets

[![Run on Repl.it](https://repl.it/badge/github/eartharoid/DiscordTickets)](https://repl.it/github/eartharoid/DiscordTickets) [![GitHub issues](https://img.shields.io/github/issues/eartharoid/DiscordTickets?style=flat-square)](https://github.com/eartharoid/DiscordTickets/issues)    [![GitHub stars](https://img.shields.io/github/stars/eartharoid/DiscordTickets?style=flat-square)](https://github.com/eartharoid/DiscordTickets/stargazers)    [![GitHub forks](https://img.shields.io/github/forks/eartharoid/DiscordTickets?style=flat-square)](https://github.com/eartharoid/DiscordTickets/network)    [![GitHub license](https://img.shields.io/github/license/eartharoid/DiscordTickets?style=flat-square)](https://github.com/eartharoid/DiscordTickets/blob/master/LICENSE)    ![Codacy grade](https://img.shields.io/codacy/grade/14e6851c85444424b75b8bc3f93e93db?logo=codacy&style=flat-square)    [![Discord support server](https://discordapp.com/api/guilds/451745464480432129/embed.png?style=shield)](https://discord.gg/pXc9vyC)

DiscordTickets is a Discord bot for managing support ticket channels, to allow you and your team to provide better and quicker assistance to your members/customers. It is a free, open-source, and self-hosted alternative to [Ticket Tool](https://tickettool.xyz/) and [TicketsBot](https://ticketsbot.net/) premium/whitelabel plans.

## Features

- Highly customisable
- Ticket "panel" / "widget" (react to embed to create ticket)
- Simple commands
- Supports multiple databases: SQLite (easy, default), MySQL (recommend) storage, MariaDB, PostgreSQL and Microsoft SQL Server
- Most (all of the best) features of the premium bots, for free
- Self-hosted with your bot application, your logo and guild name
- Optional express.js server for web archives: [DiscordTickets-Portal](https://github.com/eartharoid/DiscordTickets-Portal/)

## Screenshot

*The mention and embed text are customisable. The images is randomly selected and can be changed or disabled.*
![Screenshot](https://i.imgur.com/Y1uCqJJ.gif)

## Instructions

For installation, configuration, usage, and other information, **go to the [wiki](https://github.com/Eartharoid/DiscordTickets/wiki).**

Basic installation support will be provided on Discord, however if you really don't know what you're doing, you can purchase the [premium support setup service](https://ko-fi.com/s/34ccccfbd6) and I will install the bot and portal (archives web server) for you.

## Support

**[Go to the wiki](https://github.com/Eartharoid/DiscordTickets/wiki)**, or ask for help in [#support](https://discordapp.com/channels/451745464480432129/475351519516950548) on [Discord](https://discord.gg/pXc9vyC).

[![Discord](https://discordapp.com/api/guilds/451745464480432129/widget.png?style=banner4)](https://discord.gg/pXc9vyC)

## Donate

[![ko-fi](https://www.ko-fi.com/img/githubbutton_sm.svg)](https://ko-fi.com/eartharoid)

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