DiscordTickets/src/commands/new.js

const { MessageEmbed } = require('discord.js');
const Command = require('../modules/commands/command');
const { footer } = require('../utils/discord');
const { letters } = require('../utils/emoji');

module.exports = class NewCommand extends Command {
	constructor(client) {
		const i18n = client.i18n.get(client.config.locale);
		super(client, {
			internal: true,
			name: i18n('commands.new.name'),
			description: i18n('commands.new.description'),
			aliases: [
				i18n('commands.new.aliases.open'),
				i18n('commands.new.aliases.create'),
			],
			process_args: false,
			args: [
				{
					name: i18n('commands.new.args.topic.name'),
					description: i18n('commands.new.args.topic.description'),
					example: i18n('commands.new.args.topic.example'),
					required: false,
				}
			]
		});
	}

	async execute(message, args) {

		let settings = await message.guild.settings;
		const i18n = this.client.i18n.get(settings.locale);

		const editOrSend = async (msg, content) => {
			if (msg) return await msg.edit(content);
			else return await message.channel.send(content);
		};

		const create = async (cat_row, response) => {
			let tickets = await this.client.db.models.Ticket.findAndCountAll({
				where: {
					category: cat_row.id,
					creator: message.author.id,
					open: true
				}
			});

			if (tickets.count >= cat_row.max_per_member) {
				if (cat_row.max_per_member === 1) {
					response = await editOrSend(response,
						new MessageEmbed()
							.setColor(settings.error_colour)
							.setAuthor(message.author.username, message.author.displayAvatarURL())
							.setTitle(i18n('commands.new.response.has_a_ticket.title'))
							.setDescription(i18n('commands.new.response.has_a_ticket.description', tickets.rows[0].id))
							.setFooter(footer(settings.footer, i18n('message_will_be_deleted_in', 15)), message.guild.iconURL())
					);
				} else {
					let list = tickets.rows.map(row => {
						if (row.topic) {
							let description = row.topic.substring(0, 30);
							let ellipses = description.length > 30 ? '...' : '';
							return `<#${row.id}>: \`${description}${ellipses}\``;
						} else {
							return `<#${row.id}>`;
						}
					});
					response = await editOrSend(response,
						new MessageEmbed()
							.setColor(settings.error_colour)
							.setAuthor(message.author.username, message.author.displayAvatarURL())
							.setTitle(i18n('commands.new.response.max_tickets.title', tickets.count))
							.setDescription(i18n('commands.new.response.max_tickets.description', settings.command_prefix, list.join('\n')))
							.setFooter(footer(settings.footer, i18n('message_will_be_deleted_in', 15)), message.guild.iconURL())
					);
				}
			} else {
				let t_row = await this.client.tickets.create(message.guild.id, message.author.id, cat_row.id, args);
				response = await editOrSend(response,
					new MessageEmbed()
						.setColor(settings.success_colour)
						.setAuthor(message.author.username, message.author.displayAvatarURL())
						.setTitle(i18n('commands.new.response.created.title'))
						.setDescription(i18n('commands.new.response.created.description', `<#${t_row.id}>`))
						.setFooter(footer(settings.footer, i18n('message_will_be_deleted_in', 15)), message.guild.iconURL())
				);
			}

			setTimeout(async () => {
				await response.delete();
				await message.delete();
			}, 15000);
		};

		let categories = await this.client.db.models.Category.findAndCountAll({
			where: {
				guild: message.guild.id
			}
		});

		if (categories.count === 0) {
			return await message.channel.send(
				new MessageEmbed()
					.setColor(settings.error_colour)
					.setAuthor(message.author.username, message.author.displayAvatarURL())
					.setTitle(i18n('commands.new.response.no_categories.title'))
					.setDescription(i18n('commands.new.response.no_categories.description'))
					.setFooter(settings.footer, message.guild.iconURL())
			);
		} else if (categories.count === 1) {
			create(categories.rows[0]); // skip the category selection
		} else {
			let letters_array = Object.values(letters); // convert the A-Z emoji object to an array
			let category_list = categories.rows.map((category, i) => `${letters_array[i]} » ${category.name}`); // list category names with an A-Z emoji
			let collector_message = await message.channel.send(
				new MessageEmbed()
					.setColor(settings.colour)
					.setAuthor(message.author.username, message.author.displayAvatarURL())
					.setTitle(i18n('commands.new.response.select_category.title'))
					.setDescription(i18n('commands.new.response.select_category.description', category_list.join('\n')))
					.setFooter(footer(settings.footer, i18n('collector_expires_in', 30)), message.guild.iconURL())
			);

			for (let i in categories.rows) {
				await collector_message.react(letters_array[i]); // add the correct number of letter reactions
			}

			const collector_filter = (reaction, user) => {
				let allowed = letters_array.slice(0, categories.count); // get the first x letters of the emoji array
				return user.id === message.author.id && allowed.includes(reaction.emoji.name);
			};

			let collector = collector_message.createReactionCollector(collector_filter, {
				time: 30000
			});

			collector.on('collect', async (reaction) => {
				let index = letters_array.findIndex(value => value === reaction.emoji.name); // find where the letter is in the alphabet
				if (index === -1) return await collector_message.delete({ timeout: 15000 });
				await collector_message.reactions.removeAll();
				create(categories.rows[index], collector_message); // create the ticket, passing the existing response message to be edited instead of creating a new one
			});

			collector.on('end', async (collected) => {
				if (collected.size === 0) {
					await collector_message.reactions.removeAll();
					await collector_message.edit(
						new MessageEmbed()
							.setColor(settings.error_colour)
							.setAuthor(message.author.username, message.author.displayAvatarURL())
							.setTitle(i18n('commands.new.response.select_category_timeout.title'))
							.setDescription(i18n('commands.new.response.select_category_timeout.description', category_list.join('\n')))
							.setFooter(footer(settings.footer, i18n('message_will_be_deleted_in', 15)), message.guild.iconURL())
					);
					setTimeout(async () => {
						await collector_message.delete();
						await message.delete();
					}, 15000);
				}
			});
		}

	}
};