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README.md
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README.md
@ -25,7 +25,6 @@ An open-source ticket management bot for Discord - a free alternative to the pre
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- [What is this?](#what-is-this)
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- [Features](#features)
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- [Localisable](#localisable)
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- [Screenshots](#screenshots)
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- [Getting started](#getting-started)
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- [Documentation](#documentation)
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@ -52,41 +51,44 @@ DiscordTickets is packed full of features, many of which were suggested by its u
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- Request someone else to make a plugin
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- [Submit a feature request](https://github.com/eartharoid/DiscordTickets/blob/master/.github/CONTRIBUTING.md#submitting-a-feature-request) if you think many other users would benefit from it
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Here's some of the things that makes DiscordTickets awesome:
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#### Highly customisable
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#### 1. Highly customisable
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Some messages can be configured for each server and for each ticket category. Every other message is set in the locale files, making it relatively easy to override the default messages.
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You can also configure the functionality of the bot to your liking and add commands with plugins.
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#### Localisable
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#### 2. Localisable
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If the bot hasn't already been translated to your (community's) language, you can [translate](https://github.com/eartharoid/DiscordTickets/blob/master/.github/CONTRIBUTING.md#translating) it yourself.
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Plugin authors are encouraged to support multiple languages as well.
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#### Multiple ticket categories
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#### 3. Multiple ticket categories
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Each ticket category has its own settings for messages and the support team roles. There's also multiple methods of creating a ticket.
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#### A beautiful ticket archives portal
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#### 4. A beautiful ticket archives portal
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Add the official [DiscordTickets-Portal](https://github.com/eartharoid/DiscordTickets-Portal) plugin for an instant ticket archives website.
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#### Plugin support
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#### 5. Plugin support
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Developers can add a lot of functionality to DiscordTickets without modifying the source code by creating plugins. Plugins can listen for client and ticket events, create commands, and more. [DiscordTickets-Portal](https://github.com/eartharoid/DiscordTickets-Portal) is an example of what can be done with plugins.
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#### Open-source and self-hosted
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#### 6. Open-source and self-hosted
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It's yours.
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#### Supports multiple databases
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#### 7. Supports multiple databases
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DiscordTickets uses [Sequelize](https://github.com/sequelize/sequelize) to allow you to choose from SQLite, MySQL, MariaDB, PostreSQL, or MSSQL for your database, with very little setup.
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@ -117,7 +119,7 @@ If the [documentation](https://discordtickets.eartharoid.me) leaves you with que
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## Contributing
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For contributing instructions, or to find out all of the ways you can contribute, read [CONTRIBUTING](https://github.com/eartharoid/DiscordTickets/blob/master/.github/CONTRIBUTING.md). All contributions are welcome and encouraged, but please [read the information](https://github.com/eartharoid/DiscordTickets/blob/master/.github/CONTRIBUTING.md) given before doing so.
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For contributing instructions, or to find out all of the ways you can contribute, read [CONTRIBUTING.md](https://github.com/eartharoid/DiscordTickets/blob/master/.github/CONTRIBUTING.md). All contributions are welcome and encouraged, but please [read the information](https://github.com/eartharoid/DiscordTickets/blob/master/.github/CONTRIBUTING.md) given before doing so.
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## Contributors
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