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commands/help.js

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+module.exports = {
+	name: 'help',
+	description: 'Displays help menu',
+  usage: 'help [command]',
+	execute(message, args, config, version) {
+    // command starts here
+    message.delete();
+    if(config.useEmbeds) {
+      const embed = new Discord.RichEmbed()
+        .setAuthor(`${client.user.username} / Ticket Log`, client.user.avatarURL)
+        .setColor("#2ECC71")
+        .setDescription(":white_check_mark: **Started succesfully**")
+        .setFooter(`${client.guilds.get(config.guildID).name} / Ticket Bot\nDiscordTickets by Eartharoid`);
+      message.channel.send({embed})
+    } else {
+      message.channel.send(`**Prefix =** \`${config.prefix}\`\n**Bot Version =** \`${version}\``)
+    }
+
+
+    // command ends here
+	},
+};

commands/new.js

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+module.exports = {
+	name: 'new',
+	description: 'Create a new ticket',
+  usage: 'new [brief description]',
+	execute(message, args, config, version) {
+    // command starts here
+    message.delete();
+    const ticketChannel = "channel";
+
+    // log
+    if(config.useEmbeds) {
+      const embed = new Discord.RichEmbed()
+        .setAuthor(`${client.user.username} / Ticket Log`, client.user.avatarURL)
+        .setTitle("New Ticket")
+        .setColour
+        .addField("Username", message.author.tag, true)
+        .addField("Channel", ticketChannel, true)
+        .setFooter(`${client.guilds.get(config.guildID).name} / Ticket Bot\nDiscordTickets by Eartharoid`);
+      client.channels.get(config.logChannel).send({embed})
+    } else {
+      client.channels.get(config.logChannel).send(`New ticket created by **${message.author.tag} (${message.author.id})**`);
+    }
+
+
+    // command ends here
+	},
+};