v2 rewrite with discord.js@v12 support. Now with SQLite or MySQL storage.

Code is at least 80% less bad.

.github/CONTRIBUTING.md

@@ -0,0 +1,27 @@
+# Contributing
+
+## Submitting issues
+
+### Submitting a bug report
+
+To submit a bug report, please use the "Bug report" template when creating a [new issue](https://github.com/eartharoid/DiscordTickets/issues/new/choose). Describe the bug in as much detail as possible, including how to reproduce the problem, using screenshots or code snippets if possible. Check that someone hasn't already filed an issue before creating another, you can comment on it if you want.
+
+### Submitting a feature request
+
+To submit a new feature request, please use the "Feature request" template when creating a [new issue](https://github.com/eartharoid/DiscordTickets/issues/new/choose).
+
+### Submitting other issues
+
+For issues not related to feature requests or bugs, you can [create a blank issue](https://github.com/eartharoid/DiscordTickets/issues/new). Please give us as much information as possible. If you just want to talk, you can join the [Discord server](https://github.com/eartharoid/DiscordTickets#support).
+
+## Submitting a pull request
+
+To contribute code to this project, create a new [pull request](https://github.com/eartharoid/DiscordTickets/pulls). For anything other than patches (bug fixes, documentation or minor code changes that have no affect on usage), such as a new feature, please create a  [new issue](https://github.com/eartharoid/DiscordTickets/issues/new/choose) first, describing what you intend to change and why. Please ensure you update the documentation if needed.
+
+When contributing, you should follow the same code style already used throughout, to ensure code is consistent.
+
+1. Use single quote marks (`'`) when possible
+2. Template literals are preferred
+3. Commas should always have a space after them
+4. Use tabs, not spaces, and always indent
+5. Use arrow functions

.github/FUNDING.yml

@@ -0,0 +1 @@
+ko_fi: eartharoid

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,6 +1,6 @@
 ---
 name: Bug report
-about: Create a report to help us improve
+about: Report an issue or bug
 title: ''
 labels: ''
 assignees: ''
@@ -11,11 +11,7 @@ assignees: ''
 A clear and concise description of what the bug is.
 
 **To Reproduce**
-Steps to reproduce the behavior:
-1. Go to '...'
-2. Click on '....'
-3. Scroll down to '....'
-4. See error
+Steps to reproduce the behaviour:
 
 **Expected behavior**
 A clear and concise description of what you expected to happen.
@@ -23,16 +19,5 @@ A clear and concise description of what you expected to happen.
 **Screenshots**
 If applicable, add screenshots to help explain your problem.
 
-**Desktop (please complete the following information):**
- - OS: [e.g. iOS]
- - Browser [e.g. chrome, safari]
- - Version [e.g. 22]
-
-**Smartphone (please complete the following information):**
- - Device: [e.g. iPhone6]
- - OS: [e.g. iOS8.1]
- - Browser [e.g. stock browser, safari]
- - Version [e.g. 22]
-
 **Additional context**
 Add any other context about the problem here.

.github/ISSUE_TEMPLATE/feature_request.md

@@ -8,7 +8,7 @@ assignees: ''
 ---
 
 **Is your feature request related to a problem? Please describe.**
-A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
+A clear and concise description of what the problem is.
 
 **Describe the solution you'd like**
 A clear and concise description of what you want to happen.

.github/PULL_REQUEST_TEMPLATE.md

@@ -0,0 +1,22 @@
+#### Information
+
+> Check one
+
+- [ ] This includes major changes (new features, version required)
+- [ ] This includes minor changes (doesn't change usage)
+- [ ] This includes patches (bug fixes, documentation changes etc)
+
+#### Is this related to an issue?
+
+> Reference any issues here
+
+#### Changes made
+
+> Describe your changes
+
+#### Confirmations
+
+> Check all that apply
+
+- [ ] This uses consistent code style
+- [ ] This is tested and works