Ticket releasing

src/commands/close.js

@@ -27,5 +27,8 @@ module.exports = class CloseCommand extends Command {
 	async execute(message, args) {
 		let settings = await message.guild.settings;
 		const i18n = this.client.i18n.getLocale(settings.locale);
+	
+		this.client.log.info(args)
+		message.channel.send(args[0])
 	}
 };

src/commands/transfer.js

@@ -1,30 +0,0 @@
-const Command = require('../modules/commands/command');
-const { MessageEmbed } = require('discord.js');
-const { footer } = require('../utils/discord');
-
-module.exports = class TransferCommand extends Command {
-	constructor(client) {
-		const i18n = client.i18n.getLocale(client.config.locale);
-		super(client, {
-			internal: true,
-			name: i18n('commands.transfer.name'),
-			description: i18n('commands.transfer.description'),
-			aliases: [],
-			process_args: false,
-			args: [
-				{
-					name: i18n('commands.transfer.args.member.name'),
-					description: i18n('commands.transfer.args.member.description'),
-					example: i18n('commands.transfer.args.member.example'),
-					required: false,
-				}
-			],
-			staff_only: true
-		});
-	}
-
-	async execute(message, args) {
-		let settings = await message.guild.settings;
-		const i18n = this.client.i18n.getLocale(settings.locale);
-	}
-};

src/index.js

@@ -111,8 +111,8 @@ class Bot extends Client {
 	constructor() {
 		super({
 			partials: [
-				'MESSAGE',
 				'CHANNEL',
+				'MESSAGE',
 				'REACTION'
 			],
 			presence: selectPresence(),

src/listeners/messageReactionAdd.js

@@ -11,9 +11,22 @@ module.exports = class MessageReactionAddEventListener extends EventListener {
 	}
 
 	async execute(r, u) {
-		if (r.partial) r = await r.fetch();
 
-		if (u.partial) u = await u.fetch();
+		if (r.partial) {
+			try {
+				await r.fetch();
+			} catch (err) {
+				return this.client.log.error(err);
+			}
+		}
+
+		if (u.partial) {
+			try {
+				await u.fetch();
+			} catch (err) {
+				return this.client.log.error(err);
+			}
+		}
 
 		if (u.id === this.client.user.id) return;
 

src/listeners/messageReactionRemove.js

@@ -0,0 +1,88 @@
+const EventListener = require('../modules/listeners/listener');
+
+const { MessageEmbed } = require('discord.js');
+const { footer } = require('../utils/discord');
+
+module.exports = class MessageReactionRemoveEventListener extends EventListener {
+	constructor(client) {
+		super(client, {
+			event: 'messageReactionRemove'
+		});
+	}
+
+	async execute(r, u) {
+		// release (unclaim) ticket
+		if (r.partial) {
+			try {
+				await r.fetch();
+			} catch (err) {
+				return this.client.log.error(err);
+			}
+		}
+
+		if (u.partial) {
+			try {
+				await u.fetch();
+			} catch (err) {
+				return this.client.log.error(err);
+			}
+		}
+
+		if (u.id === this.client.user.id) return;
+
+		const guild = r.message.guild;
+		if (!guild) return;
+
+		let settings = await guild.settings;
+		if (!settings) settings = await guild.createSettings();
+		const i18n = this.client.i18n.getLocale(settings.locale);
+
+		const channel = r.message.channel;
+		const member = await guild.members.fetch(u.id);
+
+		let t_row = await this.client.db.models.Ticket.findOne({
+			where: {
+				id: channel.id
+			}
+		});
+
+		if (t_row && t_row.opening_message === r.message.id) {
+			if (r.emoji.name === '🙌' && await member.isStaff()) {
+				// ticket claiming
+
+				await t_row.update({
+					claimed_by: null
+				});
+
+				await channel.permissionOverwrites
+					.get(member.user.id)
+					.delete(`Ticket released by ${member.user.tag}`);
+
+				let cat_row = await this.client.db.models.Category.findOne({
+					where: {
+						id: t_row.category
+					}
+				});
+
+				for (let role of cat_row.roles) {
+					await channel.updateOverwrite(role, {
+						VIEW_CHANNEL: true,
+					}, `Ticket released by ${member.user.tag}`);
+				}
+
+				this.client.log.info(`${member.user.tag} has released "${channel.name}" in "${guild.name}"`);
+
+				await channel.send(
+					new MessageEmbed()
+						.setColor(settings.colour)
+						.setAuthor(member.user.username, member.user.displayAvatarURL())
+						.setTitle(i18n('commands.new.response.released.title'))
+						.setDescription(i18n('commands.new.response.released.description', member.toString()))
+						.setFooter(settings.footer, guild.iconURL())
+				);
+			} else {
+				await r.users.remove(u.id);
+			}
+		}
+	}
+};

src/locales/en-GB.json

@@ -140,6 +140,10 @@
 					"description": "A server administrator must create at least one ticket category before a new ticket can be opened.",
 					"title": "❌ Can't create ticket"
 				},
+				"released": {
+					"description": "%s has released this ticket.",
+					"title":"✅ Ticket released"
+				},
 				"select_category": {
 					"description": "Select the category most relevant to your ticket's topic:\n\n%s",
 					"title": "🔤 Please select the ticket category"
@@ -204,19 +208,6 @@
 			"response": {
 				"updated": "✅ Settings have been updated."
 			}
-		},
-		"transfer": {
-			"aliases": {},
-			"args": {
-				"member": {
-					"description": "A member mention or the ID of the member to transfer the ticket to",
-					"example": "@StaffMember",
-					"name": "member"
-				}
-			},
-			"description": "Transfer a ticket to another staff member",
-			"name": "transfer",
-			"response": {}
 		}
 	},
 	"command_execution_error": {