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feat: add ticket claiming

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This commit is contained in:
Isaac
2022-10-29 00:33:19 +01:00
parent 15318df9e4
commit 77216ba43d
6 changed files with 211 additions and 8 deletions
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171
src/lib/tickets/manager.js
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@@ -1,3 +1,4 @@
/* eslint-disable no-underscore-dangle */
/* eslint-disable max-lines */
const TicketArchiver = require('./archiver');
const {
@@ -344,15 +345,15 @@ module.exports = class TicketManager {
id: guild.roles.everyone,
},
{
allow: allow,
allow,
id: this.client.user.id,
},
{
allow: allow,
allow,
id: creator.id,
},
...category.staffRoles.map(id => ({
allow: allow,
allow,
id,
})),
],
@@ -635,6 +636,170 @@ module.exports = class TicketManager {
}
}
/**
* @param {import("discord.js").ChatInputCommandInteraction|import("discord.js").ButtonInteraction} interaction
*/
async claim(interaction) {
const ticket = await this.client.prisma.ticket.findUnique({
include: {
_count: { select: { questionAnswers: true } },
category: true,
guild: true,
},
where: { id: interaction.channel.id },
});
const getMessage = this.client.i18n.getLocale(ticket.guild.locale);
await interaction.channel.permissionOverwrites.edit(interaction.user, { 'ViewChannel': true }, `Ticket claimed by ${interaction.user.tag}`);
for (const role of ticket.category.staffRoles) await interaction.channel.permissionOverwrites.edit(role, { 'ViewChannel': false }, `Ticket claimed by ${interaction.user.tag}`);
await this.client.prisma.ticket.update({
data: {
claimedBy: {
connectOrCreate: {
create: { id: interaction.user.id },
where: { id: interaction.user.id },
},
},
},
where: { id: interaction.channel.id },
});
const openingMessage = await interaction.channel.messages.fetch(ticket.openingMessageId);
if (openingMessage && openingMessage.components.length !== 0) {
const components = new ActionRowBuilder();
if (ticket.topic || ticket._count.questionAnswers !== 0) {
components.addComponents(
new ButtonBuilder()
.setCustomId(JSON.stringify({ action: 'edit' }))
.setStyle(ButtonStyle.Secondary)
.setEmoji(getMessage('buttons.edit.emoji'))
.setLabel(getMessage('buttons.edit.text')),
);
}
if (ticket.guild.claimButton && ticket.category.claiming) {
components.addComponents(
new ButtonBuilder()
.setCustomId(JSON.stringify({ action: 'unclaim' }))
.setStyle(ButtonStyle.Secondary)
.setEmoji(getMessage('buttons.unclaim.emoji'))
.setLabel(getMessage('buttons.unclaim.text')),
);
}
if (ticket.guild.closeButton) {
components.addComponents(
new ButtonBuilder()
.setCustomId(JSON.stringify({ action: 'close' }))
.setStyle(ButtonStyle.Danger)
.setEmoji(getMessage('buttons.close.emoji'))
.setLabel(getMessage('buttons.close.text')),
);
}
await openingMessage.edit({ components: [components] });
}
await interaction.editReply({
embeds: [
new ExtendedEmbedBuilder()
.setColor(ticket.guild.primaryColour)
.setDescription(getMessage('ticket.claimed', { user: interaction.user.toString() })),
],
});
logTicketEvent(this.client, {
action: 'claim',
target: {
id: ticket.id,
name: interaction.channel.toString(),
},
userId: interaction.user.id,
});
}
/**
* @param {import("discord.js").ChatInputCommandInteraction|import("discord.js").ButtonInteraction} interaction
*/
async release(interaction) {
const ticket = await this.client.prisma.ticket.findUnique({
include: {
category: true,
guild: true,
},
where: { id: interaction.channel.id },
});
const getMessage = this.client.i18n.getLocale(ticket.guild.locale);
await interaction.channel.permissionOverwrites.delete(interaction.user, `Ticket released by ${interaction.user.tag}`);
for (const role of ticket.category.staffRoles) await interaction.channel.permissionOverwrites.edit(role, { 'ViewChannel': true }, `Ticket released by ${interaction.user.tag}`);
await this.client.prisma.ticket.update({
data: { claimedBy: { disconnect: true } },
where: { id: interaction.channel.id },
});
const openingMessage = await interaction.channel.messages.fetch(ticket.openingMessageId);
if (openingMessage && openingMessage.components.length !== 0) {
const components = new ActionRowBuilder();
if (ticket.topic || ticket._count.questionAnswers !== 0) {
components.addComponents(
new ButtonBuilder()
.setCustomId(JSON.stringify({ action: 'edit' }))
.setStyle(ButtonStyle.Secondary)
.setEmoji(getMessage('buttons.edit.emoji'))
.setLabel(getMessage('buttons.edit.text')),
);
}
if (ticket.guild.claimButton && ticket.category.claiming) {
components.addComponents(
new ButtonBuilder()
.setCustomId(JSON.stringify({ action: 'claim' }))
.setStyle(ButtonStyle.Secondary)
.setEmoji(getMessage('buttons.claim.emoji'))
.setLabel(getMessage('buttons.claim.text')),
);
}
if (ticket.guild.closeButton) {
components.addComponents(
new ButtonBuilder()
.setCustomId(JSON.stringify({ action: 'close' }))
.setStyle(ButtonStyle.Danger)
.setEmoji(getMessage('buttons.close.emoji'))
.setLabel(getMessage('buttons.close.text')),
);
}
await openingMessage.edit({ components: [components] });
}
await interaction.editReply({
embeds: [
new ExtendedEmbedBuilder()
.setColor(ticket.guild.primaryColour)
.setDescription(getMessage('ticket.released', { user: interaction.user.toString() })),
],
});
logTicketEvent(this.client, {
action: 'unclaim',
target: {
id: ticket.id,
name: interaction.channel.toString(),
},
userId: interaction.user.id,
});
}
/**
* @param {import("discord.js").ChatInputCommandInteraction|import("discord.js").ButtonInteraction} interaction