#303 and other stuff

src/autocomplete/ticket.js

@@ -8,5 +8,37 @@ module.exports = class TicketCompleter extends Autocompleter {
 		});
 	}
 
-	async run(value, comamnd, interaction) { }
+	/**
+	 * @param {string} value
+	 * @param {*} comamnd
+	 * @param {import("discord.js").AutocompleteInteraction} interaction
+	 */
+	async run(value, comamnd, interaction) {
+		/** @type {import("client")} */
+		const client = this.client;
+		const settings = await client.prisma.guild.findUnique({ where: { id: interaction.guild.id } });
+		const tickets = await client.prisma.ticket.findMany({
+			where: {
+				createdById: interaction.user.id,
+				guildId: interaction.guild.id,
+				open: false,
+			},
+		});
+		const options = value ? tickets.filter(t =>
+			String(t.number).match(new RegExp(value, 'i')) ||
+			t.topic?.match(new RegExp(value, 'i')) ||
+			new Date(t.createdAt).toLocaleString(settings.locale, { dateStyle: 'short' })?.match(new RegExp(value, 'i')),
+		) : tickets;
+		await interaction.respond(
+			options
+				.slice(0, 25)
+				.map(t => {
+					const date = new Date(t.createdAt).toLocaleString(settings.locale, { dateStyle: 'short' });
+					return {
+						name: `#${t.number} - ${date} ${t.topic ? '| ' + t.topic.substring(0, 50) : ''}`,
+						value: t.id,
+					};
+				}),
+		);
+	}
 };

src/commands/slash/close.js

@@ -10,21 +10,17 @@ module.exports = class CloseSlashCommand extends SlashCommand {
 		client.i18n.locales.forEach(l => (nameLocalizations[l] = client.i18n.getMessage(l, 'commands.slash.close.name')));
 
 		let opts = [
-			{
-				name: 'channel',
-				required: false,
-				type: ApplicationCommandOptionType.Channel,
-			},
-			{
-				name: 'number',
-				required: false,
-				type: ApplicationCommandOptionType.Integer,
-			},
 			{
 				name: 'reason',
 				required: false,
 				type: ApplicationCommandOptionType.String,
 			},
+			{
+				autocomplete: true,
+				name: 'ticket',
+				required: false,
+				type: ApplicationCommandOptionType.String,
+			},
 			{
 				name: 'time',
 				required: false,

src/commands/slash/new.js

@@ -50,6 +50,5 @@ module.exports = class NewSlashCommand extends SlashCommand {
 	 */
 	async run(interaction) {
 		await useGuild(this.client, interaction, { referencesTicketId: interaction.options.getString('references', false) });
-
 	}
 };

src/commands/user/create.js

@@ -13,5 +13,8 @@ module.exports = class CreateUserCommand extends UserCommand {
 		});
 	}
 
-	async run(interaction) { }
+	async run(interaction) {
+		// select category
+		// send button
+	}
 };

src/i18n/en-GB.yml

@@ -41,15 +41,12 @@ commands:
       description: Close a ticket
       name: close
       options:
-        channel:
-          description: The ticket channel to close
-          name: channel
-        number:
-          description: The number of the ticket to close
-          name: number
         reason:
           description: The reason for closing the ticket(s)
           name: reason
+        ticket:
+          description: The ticket to close
+          name: ticket
         time:
           description: Close all tickets that have been inactive for the specific time
           name: time

src/lib/tickets/manager.js

@@ -386,6 +386,20 @@ module.exports = class TicketManager {
 
 		if (category.image) await channel.send(category.image);
 
+		const statsCacheKey = `cache/category-stats/${categoryId}`;
+		let stats = await this.client.keyv.get(statsCacheKey);
+		if (!stats) {
+			const { tickets } = await this.client.prisma.category.findUnique({
+				select: { tickets: { where: { open: false } } },
+				where: { id: categoryId },
+			});
+			stats = {
+				avgResolutionTime: ms(tickets.reduce((total, ticket) => total + (ticket.closedAt - ticket.createdAt), 0) ?? 1 / tickets.length),
+				avgResponseTime: ms(tickets.reduce((total, ticket) => total + (ticket.firstResponseAt - ticket.createdAt), 0) ?? 1 / tickets.length),
+			};
+			this.client.keyv.set(statsCacheKey, stats, ms('1h'));
+		}
+
 		const embeds = [
 			new ExtendedEmbedBuilder()
 				.setColor(category.guild.primaryColour)
@@ -395,11 +409,14 @@ module.exports = class TicketManager {
 				})
 				.setDescription(
 					category.openingMessage
-						.replace(/{+\s?(user)?name\s?}+/gi, creator.user.toString()),
+						.replace(/{+\s?(user)?name\s?}+/gi, creator.user.toString())
-
+						.replace(/{+\s?avgResponseTime\s?}+/gi, stats.avgResponseTime)
+						.replace(/{+\s?avgResolutionTime\s?}+/gi, stats.avgResolutionTime),
 				),
 		];
 
+		// TODO: !staff || workingHours
+
 		if (answers) {
 			embeds.push(
 				new ExtendedEmbedBuilder()

src/listeners/client/messageDelete.js

@@ -11,5 +11,6 @@ module.exports = class extends Listener {
 
 	run(message) {
 		// TODO: archive messages in tickets
+		// TODO: log channel
 	}
 };

src/listeners/client/messageUpdate.js

@@ -11,5 +11,6 @@ module.exports = class extends Listener {
 
 	run(oldMessage, newMessage) {
 		// TODO: archive messages in tickets
+		// TODO: log channel
 	}
 };

src/routes/api/admin/guilds/[guild]/categories/index.js

@@ -21,7 +21,7 @@ module.exports.get = fastify => ({
 						name: true,
 						requiredRoles: true,
 						staffRoles: true,
-						tickets: true,
+						tickets: { where: { open: false } },
 					},
 				},
 			},

src/stdin/commands.js

@@ -12,11 +12,8 @@ module.exports = class Commands extends StdinCommand {
 		switch (args[0]) {
 		case 'publish': {
 			this.client.commands.publish()
-				.then(commands => {
+				.then(commands => this.client.log.success('Published %d commands', commands?.size))
-					if (!commands) return console.log('None published');
+				.catch(this.client.log.error);
-					console.log('Published %d commands', commands.size);
-				})
-				.catch(console.error);
 			break;
 		}
 		}