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#303 and other stuff

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This commit is contained in:
Isaac
2022-08-13 23:58:41 +01:00
parent c64b18a397
commit 4c176d082f
10 changed files with 70 additions and 27 deletions
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21
src/lib/tickets/manager.js
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@@ -386,6 +386,20 @@ module.exports = class TicketManager {
if (category.image) await channel.send(category.image);
const statsCacheKey = `cache/category-stats/${categoryId}`;
let stats = await this.client.keyv.get(statsCacheKey);
if (!stats) {
const { tickets } = await this.client.prisma.category.findUnique({
select: { tickets: { where: { open: false } } },
where: { id: categoryId },
});
stats = {
avgResolutionTime: ms(tickets.reduce((total, ticket) => total + (ticket.closedAt - ticket.createdAt), 0) ?? 1 / tickets.length),
avgResponseTime: ms(tickets.reduce((total, ticket) => total + (ticket.firstResponseAt - ticket.createdAt), 0) ?? 1 / tickets.length),
};
this.client.keyv.set(statsCacheKey, stats, ms('1h'));
}
const embeds = [
new ExtendedEmbedBuilder()
.setColor(category.guild.primaryColour)
@@ -395,11 +409,14 @@ module.exports = class TicketManager {
})
.setDescription(
category.openingMessage
.replace(/{+\s?(user)?name\s?}+/gi, creator.user.toString()),
.replace(/{+\s?(user)?name\s?}+/gi, creator.user.toString())
.replace(/{+\s?avgResponseTime\s?}+/gi, stats.avgResponseTime)
.replace(/{+\s?avgResolutionTime\s?}+/gi, stats.avgResolutionTime),
),
];
// TODO: !staff || workingHours
if (answers) {
embeds.push(
new ExtendedEmbedBuilder()