Hessenuk/DiscordTickets
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Survey responses!

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and some small changes/fixes
This commit is contained in:
Isaac
2021-05-19 15:24:02 +01:00
parent 053fcdb4b8
commit 20ac8bff73
9 changed files with 340 additions and 40 deletions
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154
src/modules/tickets/manager.js
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@@ -51,16 +51,16 @@ module.exports = class TicketManager extends EventEmitter {
})) + 1;
const guild = this.client.guilds.cache.get(guild_id);
const member = await guild.members.fetch(creator_id);
const creator = await guild.members.fetch(creator_id);
const name = cat_row.name_format
.replace(/{+\s?(user)?name\s?}+/gi, member.displayName)
.replace(/{+\s?(user)?name\s?}+/gi, creator.displayName)
.replace(/{+\s?num(ber)?\s?}+/gi, number);
const t_channel = await guild.channels.create(name, {
type: 'text',
topic: `${member}${topic.length > 0 ? ` | ${topic}` : ''}`,
topic: `${creator}${topic.length > 0 ? ` | ${topic}` : ''}`,
parent: category_id,
reason: `${member.user.tag} requested a new ticket channel`
reason: `${creator.user.tag} requested a new ticket channel`
});
t_channel.updateOverwrite(creator_id, {
@@ -68,7 +68,7 @@ module.exports = class TicketManager extends EventEmitter {
READ_MESSAGE_HISTORY: true,
SEND_MESSAGES: true,
ATTACH_FILES: true
}, `Ticket channel created by ${member.user.tag}`);
}, `Ticket channel created by ${creator.user.tag}`);
const t_row = await this.client.db.models.Ticket.create({
id: t_channel.id,
@@ -102,17 +102,17 @@ module.exports = class TicketManager extends EventEmitter {
}
const description = cat_row.opening_message
.replace(/{+\s?(user)?name\s?}+/gi, member.displayName)
.replace(/{+\s?(tag|ping|mention)?\s?}+/gi, member.user.toString());
.replace(/{+\s?(user)?name\s?}+/gi, creator.displayName)
.replace(/{+\s?(tag|ping|mention)?\s?}+/gi, creator.user.toString());
const embed = new MessageEmbed()
.setColor(settings.colour)
.setAuthor(member.user.username, member.user.displayAvatarURL())
.setAuthor(creator.user.username, creator.user.displayAvatarURL())
.setDescription(description)
.setFooter(settings.footer, guild.iconURL());
if (topic) embed.addField(i18n('ticket.opening_message.fields.topic'), topic);
const sent = await t_channel.send(member.user.toString(), embed);
const sent = await t_channel.send(creator.user.toString(), embed);
await sent.pin({ reason: 'Ticket opening message' });
await t_row.update({
@@ -158,11 +158,11 @@ module.exports = class TicketManager extends EventEmitter {
await t_row.update({
topic: this.client.cryptr.encrypt(topic)
});
await t_channel.setTopic(`${member} | ${topic}`, { reason: 'User updated ticket topic' });
await t_channel.setTopic(`${creator} | ${topic}`, { reason: 'User updated ticket topic' });
await sent.edit(
new MessageEmbed()
.setColor(settings.colour)
.setAuthor(member.user.username, member.user.displayAvatarURL())
.setAuthor(creator.user.username, creator.user.displayAvatarURL())
.setDescription(description)
.addField(i18n('ticket.opening_message.fields.topic'), topic)
.setFooter(settings.footer, guild.iconURL())
@@ -196,7 +196,7 @@ module.exports = class TicketManager extends EventEmitter {
}
})();
this.client.log.info(`${member.user.tag} created a new ticket in "${guild.name}"`);
this.client.log.info(`${creator.user.tag} created a new ticket in "${guild.name}"`);
this.emit('create', t_row.id, creator_id);
@@ -222,32 +222,38 @@ module.exports = class TicketManager extends EventEmitter {
const i18n = this.client.i18n.getLocale(settings.locale);
const channel = await this.client.channels.fetch(t_row.id);
if (closer_id) {
const member = await guild.members.fetch(closer_id);
const close = async () => {
const pinned = await channel.messages.fetchPinned();
await t_row.update({
open: false,
closed_by: closer_id || null,
closed_reason: reason ? this.client.cryptr.encrypt(reason) : null,
pinned_messages: [...pinned.keys()]
});
await this.archives.updateMember(ticket_id, member);
if (closer_id) {
const closer = await guild.members.fetch(closer_id);
await this.archives.updateMember(ticket_id, closer);
if (channel) {
const description = reason
? i18n('ticket.closed_by_member_with_reason.description', member.user.toString(), reason)
: i18n('ticket.closed_by_member.description', member.user.toString());
? i18n('ticket.closed_by_member_with_reason.description', closer.user.toString(), reason)
: i18n('ticket.closed_by_member.description', closer.user.toString());
await channel.send(
new MessageEmbed()
.setColor(settings.success_colour)
.setAuthor(member.user.username, member.user.displayAvatarURL())
.setAuthor(closer.user.username, closer.user.displayAvatarURL())
.setTitle(i18n('ticket.closed.title'))
.setDescription(description)
.setFooter(settings.footer, guild.iconURL())
);
setTimeout(async () => {
await channel.delete(`Ticket channel closed by ${member.user.tag}${reason ? `: "${reason}"` : ''}`);
await channel.delete(`Ticket channel closed by ${closer.user.tag}${reason ? `: "${reason}"` : ''}`);
}, 5000);
}
this.client.log.info(`${member.user.tag} closed a ticket (${ticket_id})${reason ? `: "${reason}"` : ''}`);
} else {
if (channel) {
this.client.log.info(`${closer.user.tag} closed a ticket (${ticket_id})${reason ? `: "${reason}"` : ''}`);
} else {
const description = reason
? i18n('ticket.closed_with_reason.description')
: i18n('ticket.closed.description');
@@ -262,20 +268,100 @@ module.exports = class TicketManager extends EventEmitter {
setTimeout(async () => {
await channel.delete(`Ticket channel closed${reason ? `: "${reason}"` : ''}`);
}, 5000);
this.client.log.info(`A ticket was closed (${ticket_id})${reason ? `: "${reason}"` : ''}`);
}
};
this.client.log.info(`A ticket was closed (${ticket_id})${reason ? `: "${reason}"` : ''}`);
if (channel) {
const creator = await guild.members.fetch(t_row.creator);
const cat_row = await this.client.db.models.Category.findOne({
where: {
id: t_row.category
}
});
if (creator && cat_row.survey) {
const survey = await this.client.db.models.Survey.findOne({
where: {
guild: t_row.guild,
name: cat_row.survey
}
});
if (survey) {
const r_collector_message = await channel.send(
creator.toString(),
new MessageEmbed()
.setColor(settings.colour)
.setTitle(i18n('ticket.survey.start.title'))
.setDescription(i18n('ticket.survey.start.description', creator.toString(), survey.questions.length))
.setFooter(i18n('collector_expires_in', 60))
);
await r_collector_message.react('✅');
const collector_filter = (reaction, user) => {
return user.id === creator.user.id && reaction.emoji.name === '✅';
};
const r_collector = r_collector_message.createReactionCollector(collector_filter, {
time: 60000
});
r_collector.on('collect', async () => {
r_collector.stop();
const filter = message => message.author.id === creator.id;
let answers = [];
let number = 1;
for (const question of survey.questions) {
await channel.send(
new MessageEmbed()
.setColor(settings.colour)
.setTitle(`${number++}/${survey.questions.length}`)
.setDescription(question)
.setFooter(i18n('collector_expires_in', 60))
);
try {
const collected = await channel.awaitMessages(filter, { max: 1, time: 60000, errors: ['time'] });
answers.push(collected.first().content);
} catch (collected) {
return await close();
}
}
await channel.send(
new MessageEmbed()
.setColor(settings.success_colour)
.setTitle(i18n('ticket.survey.complete.title'))
.setDescription(i18n('ticket.survey.complete.description'))
.setFooter(settings.footer, guild.iconURL())
);
answers = answers.map(a => this.client.cryptr.encrypt(a));
await this.client.db.models.SurveyResponse.create({
answers,
survey: survey.id,
ticket: t_row.id
});
await close();
});
r_collector.on('end', async (collected) => {
if (collected.size === 0) {
await close();
}
});
}
} else {
await close();
}
}
const pinned = await channel.messages.fetchPinned();
await t_row.update({
open: false,
closed_by: closer_id || null,
closed_reason: reason ? this.client.cryptr.encrypt(reason) : null,
pinned_messages: [...pinned.keys()]
});
this.emit('close', ticket_id);
return t_row;
}