DiscordTickets/commands/new.js

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const Discord = require('discord.js');
const config = require('../config.json');
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const log = require(`leekslazylogger`);
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// const randomString = require('random-string');
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module.exports = {
name: 'new',
description: 'Create a new ticket',
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usage: '<brief description>',
aliases: ['ticket'],
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example: 'new I found an error',
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args: true,
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cooldown: config.cooldown,
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guildOnly: true,
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execute(message, args) {
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const client = message.client;
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// command starts here
message.delete();
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let topic = args.join(" ");
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// let num = randomString({
// length: 4,
// numeric: true,
// letters: false,
// special: false,
// });
let id = message.author.id.toString().substr(0, 4) + message.author.discriminator;
let chan = `ticket-${id}`;
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if (message.guild.channels.find(channel => channel.name === chan)) {
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if (config.useEmbeds) {
const err1 = new Discord.RichEmbed()
.setColor("#E74C3C")
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.setDescription(`:x: You already have an open ticket.`);
return message.channel.send(err1);
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} else {
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message.channel.send(`:x: You already have an open ticket.`);
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}
};
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message.guild.createChannel(`ticket-${id}`, {
type: 'text'
}).then(async c => {
c.setParent(config.ticketsCat);
// let supportRole = message.guild.roles.find(`id`, config.supportRole)
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let supportRole = message.guild.roles.get(config.supportRole)
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if (!supportRole) return message.channel.send(":x: No **Support Team** role found.");
c.overwritePermissions(message.guild.defaultRole, {
VIEW_CHANNEL: false,
SEND_MESSAGES: false
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});
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c.overwritePermissions(message.member, {
VIEW_CHANNEL: true,
SEND_MESSAGES: true
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});
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c.overwritePermissions(supportRole, {
VIEW_CHANNEL: true,
SEND_MESSAGES: true
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});
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c.setTopic(`${message.author} | ${topic}`);
if (config.tagHereOnly) {
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await c.send(`@here, a user has created a new ticket.\n`);
} else {
await c.send(`<@&${config.supportRole}>, a user has created a new ticket.\n`);
};
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if (config.ticketImage) {
await c.send(`__**Here's your ticket channel, ${message.author}**__`, {
files: [`./image.png`]
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});
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} else {
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await c.send(`__**Here's your ticket channel, ${message.author}**__`);
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}
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const created = new Discord.RichEmbed()
.setColor(config.colour)
.setDescription(`Your ticket (${c}) has been created.\nPlease read the information sent and follow any instructions given.`)
.setTimestamp();
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const welcome = new Discord.RichEmbed()
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.setColor(config.colour)
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.setDescription(`**Ticket topic:** \`${topic}\`\n\n${config.ticketText}`);
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if (config.useEmbeds) {
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message.channel.send(created);
let w = await c.send(welcome);
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await w.pin();
// c.fetchMessage(c.lastMessageID).delete()
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} else {
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message.channel.send(`Your ticket (${c}) has been created.\nPlease read the information sent and follow any instructions given.`);
let w = await c.send(`**Ticket topic:** \`${topic}\`\n\n${config.ticketText}`);
await w.pin();
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// c.fetchMessage(c.lastMessageID).delete()
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}
// log
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if (config.useEmbeds) {
const embed = new Discord.RichEmbed()
.setAuthor(`${client.user.username} / Ticket Log`, client.user.avatarURL)
.setTitle("New Ticket")
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.setColor(config.colour)
.setDescription(`\`${topic}\``)
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.addField("Username", message.author, true)
.addField("Channel", c, true)
.setFooter(`DiscordTickets`)
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.setTimestamp();
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client.channels.get(config.logChannel).send(embed);
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} else {
client.channels.get(config.logChannel).send(`New ticket created by **${message.author.tag} (${message.author.id})**`);
}
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log.info(`${message.author.tag} created a new ticket (#ticket-${id})`);
});
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// command ends here
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},
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};