DiscordTickets/commands/new.js

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const Discord = require('discord.js');
const config = require('../config.json');
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const log = require(`../handlers/logger.js`);
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// const randomString = require('random-string');
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module.exports = {
name: 'new',
description: 'Create a new ticket',
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usage: '<brief description>',
aliases: ['ticket'],
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example: 'new I found an error',
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args: true,
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cooldown: config.cooldown,
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guildOnly: true,
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execute(message, args) {
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const client = message.client;
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// command starts here
message.delete();
const ticketChannel = "channel";
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let topic = args.join(" ");
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// let num = randomString({
// length: 4,
// numeric: true,
// letters: false,
// special: false,
// });
let id = message.author.id.toString().substr(0,4) + message.author.discriminator;
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let chan = `ticket-${id}`;
if(message.guild.channels.some(channel => chan.includes(channel.name))) {
if(config.useEmbeds){
const err1 = new Discord.RichEmbed()
.setColor("#E74C3C")
.setDescription(`:x: You already have an open ticket.`)
return message.channel.send(err1)
} else {
message.channel.send(`:x: You already have an open ticket.`)
}
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};
message.guild.createChannel(`ticket-${id}`).then(async c => {
c.setParent(config.ticketsCat);
// let supportrole = message.guild.roles.find(`id`, config.supportRole)
let supportrole = message.guild.roles.get(config.supportRole)
if(!supportrole) return message.channel.send(":x: No **Support Team** role found.");
// c.overwritePermissions(message.guild.defaultRole, {
// VIEW_CHANNEL: false,
// SEND_MESSAGES: false
// })
// c.overwritePermissions(message.member, {
// VIEW_CHANNEL: true,
// SEND_MESSAGES: true
// })
// c.overwritePermissions(supportrole, {
// VIEW_CHANNEL: true,
// SEND_MESSAGES: true
// })
// c.setTopic(`${message.author} | ${topic}`);
//
// const embed2 = new Discord.RichEmbed()
// .setColor(colour)
// .setDescription(`Your ticket (${c}) has been created.`)
// .setTimestamp()
// .setFooter(`${config.footer}`, config.logo);
//
// message.channel.send(embed2)
// c.send(`<@&${config.supportRole}>\n`)
// c.send(embed3)
})
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// log
// if(config.useEmbeds) {
// const embed = new Discord.RichEmbed()
// .setAuthor(`${client.user.username} / Ticket Log`, client.user.avatarURL)
// .setTitle("New Ticket")
// .addField("Username", message.author.tag, true)
// .addField("Channel", ticketChannel, true)
// .setFooter(`${client.guilds.get(config.guildID).name} : DiscordTickets by Eartharoid`);
// client.channels.get(config.logChannel).send({embed})
// } else {
// client.channels.get(config.logChannel).send(`New ticket created by **${message.author.tag} (${message.author.id})**`);
// }
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log.info(`${message.author.tag} created a new ticket (#ticket-${id})`)
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// command ends here
},
};