2020-08-13 01:02:33 +03:00
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/**
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*
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* @name DiscordTickets
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* @author eartharoid <contact@eartharoid.me>
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* @license GNU-GPLv3
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*
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*/
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const ChildLogger = require('leekslazylogger').ChildLogger;
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const log = new ChildLogger();
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2020-08-18 00:07:05 +03:00
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const { MessageEmbed } = require('discord.js');
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2020-08-13 01:02:33 +03:00
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const config = require('../../user/config');
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2020-08-17 16:46:23 +03:00
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const fs = require('fs');
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2020-08-13 01:02:33 +03:00
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module.exports = {
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name: 'close',
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description: 'Close a ticket; either a specified (mentioned) channel, or the channel the command is used in.',
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usage: '[ticket]',
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aliases: ['none'],
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example: 'close #ticket-17',
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args: false,
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async execute(client, message, args, Ticket) {
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2020-08-17 16:46:23 +03:00
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const guild = client.guilds.cache.get(config.guild);
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2020-08-13 01:02:33 +03:00
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2020-08-18 00:07:05 +03:00
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const notTicket = new MessageEmbed()
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2020-08-13 01:02:33 +03:00
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.setColor(config.err_colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle(':x: **This isn\'t a ticket channel**')
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.setDescription('Use this command in the ticket channel you want to close, or mention the channel.')
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.addField('Usage', `\`${config.prefix}${this.name} ${this.usage}\`\n`)
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.addField('Help', `Type \`${config.prefix}help ${this.name}\` for more information`)
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2020-08-17 16:46:23 +03:00
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.setFooter(guild.name, guild.iconURL());
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2020-08-13 01:02:33 +03:00
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let ticket;
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2020-08-17 16:46:23 +03:00
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let channel = message.mentions.channels.first();
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// || client.channels.resolve(await Ticket.findOne({ where: { id: args[0] } }).channel) // channels.fetch()
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2020-08-13 01:02:33 +03:00
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if(!channel) {
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2020-08-17 16:46:23 +03:00
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channel = message.channel;
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2020-08-13 01:02:33 +03:00
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2020-08-17 16:46:23 +03:00
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ticket = await Ticket.findOne({ where: { channel: channel.id } });
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2020-08-13 01:02:33 +03:00
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if(!ticket)
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return channel.send(notTicket);
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2020-08-13 01:02:33 +03:00
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} else {
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ticket = await Ticket.findOne({ where: { channel: channel.id } });
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if(!ticket) {
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notTicket
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.setTitle(':x: **Channel is not a ticket**')
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.setDescription(`${channel} is not a ticket channel.`);
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return channel.send(notTicket);
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2020-08-13 01:02:33 +03:00
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}
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if(message.author.id !== ticket.get('creator') && !message.member.roles.cache.has(config.staff_role))
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return channel.send(
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new MessageEmbed()
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2020-08-13 01:02:33 +03:00
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.setColor(config.err_colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle(':x: **No permission**')
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.setDescription(`You don't have permission to close ${channel} as it does not belong to you and you are not staff.`)
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.addField('Usage', `\`${config.prefix}${this.name} ${this.usage}\`\n`)
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.addField('Help', `Type \`${config.prefix}help ${this.name}\` for more information`)
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.setFooter(guild.name, guild.iconURL())
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);
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}
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2020-08-17 16:46:23 +03:00
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let success;
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let pre = fs.existsSync(`user/transcripts/text/${channel.id}.txt`)
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|| fs.existsSync(`user/transcripts/raw/${channel.id}.log`) ?
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`You will be able to view an archived version later with \`${config.prefix}transcript ${ticket.get('id')}\``
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: '';
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2020-08-13 01:02:33 +03:00
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2020-08-17 16:46:23 +03:00
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let confirm = await message.channel.send(
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new MessageEmbed()
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2020-08-17 16:46:23 +03:00
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle(':grey_question: Are you sure?')
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.setDescription(`${pre}\n**React with :white_check_mark: to confirm.**`)
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.setFooter(guild.name + ' | Expires in 15 seconds', guild.iconURL())
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);
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await confirm.react('✅');
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const collector = confirm.createReactionCollector(
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(r, u) => r.emoji.name === '✅' && u.id === message.author.id,
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{ time: 15000 });
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collector.on('collect', () => {
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if (channel.id !== message.channel.id)
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channel.send(
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2020-08-18 00:07:05 +03:00
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new MessageEmbed()
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2020-08-17 16:46:23 +03:00
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle('**Ticket closed**')
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.setDescription(`Ticket closed by ${message.author}`)
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.setFooter(guild.name, guild.iconURL())
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);
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confirm.reactions.removeAll();
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confirm.edit(
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new MessageEmbed()
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2020-08-13 01:02:33 +03:00
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle(`:white_check_mark: **Ticket ${ticket.id} closed**`)
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2020-08-17 16:46:23 +03:00
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.setDescription('The channel will be automatically deleted in a few seconds, once the contents have been archived.')
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.setFooter(guild.name, guild.iconURL())
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2020-08-13 01:02:33 +03:00
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);
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2020-08-17 16:46:23 +03:00
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success = true;
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ticket.update({ open: false}, { where: { channel: channel.id } });
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setTimeout(() => {
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channel.delete();
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if (channel.id !== message.channel.id)
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message.delete()
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.then(() => confirm.delete());
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}, 15000);
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2020-08-13 01:02:33 +03:00
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2020-08-17 16:46:23 +03:00
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log.info(`${message.author.tag} closed a ticket (#ticket-${ticket.get('id')})`);
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2020-08-13 01:02:33 +03:00
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2020-08-17 16:46:23 +03:00
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if (config.logs.discord.enabled)
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client.channels.cache.get(config.logs.discord.channel).send(
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new MessageEmbed()
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2020-08-17 16:46:23 +03:00
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.setColor(config.colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle('Ticket closed')
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.addField('Creator', `<@${ticket.get('creator')}>` , true)
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.addField('Closed by', message.author, true)
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.setFooter(guild.name, guild.iconURL())
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.setTimestamp()
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);
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});
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collector.on('end', () => {
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if(!success) {
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confirm.reactions.removeAll();
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confirm.edit(
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2020-08-18 00:07:05 +03:00
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new MessageEmbed()
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2020-08-17 16:46:23 +03:00
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.setColor(config.err_colour)
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.setAuthor(message.author.username, message.author.displayAvatarURL())
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.setTitle(':x: **Expired**')
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.setDescription('You took to long to react; confirmation failed.')
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.setFooter(guild.name, guild.iconURL()));
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message.delete({ timeout: 10000 })
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.then(() => confirm.delete());
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}
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});
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2020-08-13 01:02:33 +03:00
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2020-08-17 16:46:23 +03:00
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}
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2020-08-13 01:02:33 +03:00
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};
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