mirror of
https://github.com/Hessenuk/DiscordTickets.git
synced 2024-10-01 23:45:58 +03:00
199 lines
5.1 KiB
JavaScript
199 lines
5.1 KiB
JavaScript
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/**
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*
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* @name DiscordTickets
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* @author eartharoid <contact@eartharoid.me>
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* @license GNU-GPLv3
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*
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*/
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const ChildLogger = require('leekslazylogger').ChildLogger;
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const log = new ChildLogger();
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const Discord = require('discord.js');
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const config = require('../../user/config');
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const fs = require('fs');
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module.exports = {
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event: 'messageReactionAdd',
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async execute(client, [r, u], {Ticket, Setting}) {
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if (r.partial)
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try {
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await r.fetch();
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} catch (err) {
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log.error(err);
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return;
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}
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let panelID = await Setting.findOne({ where: { key: 'panel_msg_id' } });
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if (!panelID) return;
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if(r.message.id !== panelID.get('value')) return;
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if (r.emoji.name !== config.panel.reaction || u.id === client.user.id) return;
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let channel = r.message.channel;
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const supportRole = channel.guild.roles.cache.get(config.staff_role);
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if (!supportRole)
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return channel.send(
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new Discord.MessageEmbed()
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.setColor(config.err_colour)
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.setTitle(':x: **Error**')
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.setDescription(`${config.name} has not been set up correctly. Could not find a 'support team' role with the id \`${config.staff_role}\``)
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.setFooter(channel.guild.name, channel.guild.iconURL())
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);
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// everything is cool
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await r.users.remove(u.id); // effectively cancel reaction
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let tickets = await Ticket.findAndCountAll({
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where: {
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creator: u.id,
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open: true
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},
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limit: config.tickets.max
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});
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if (tickets.count >= config.tickets.max) {
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let ticketList = [];
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for (let t in tickets.rows) {
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let desc = tickets.rows[t].topic.substring(0, 30);
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ticketList
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.push(`<#${tickets.rows[t].channel}>: \`${desc}${desc.length > 30 ? '...' : ''}\``);
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}
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let dm = u.dmChannel || await u.createDM();
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try {
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return dm.send(
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new Discord.MessageEmbed()
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.setColor(config.err_colour)
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.setAuthor(u.username, u.displayAvatarURL())
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.setTitle(`:x: **You already have ${tickets.count} or more open tickets**`)
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.setDescription(`Use \`${config.prefix}close\` in a server channel to close unneeded tickets.\n\n${ticketList.join(',\n')}`)
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.setFooter(channel.guild.name, channel.guild.iconURL())
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);
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} catch (e) {
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let m = await channel.send(
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new Discord.MessageEmbed()
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.setColor(config.err_colour)
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.setAuthor(u.username, u.displayAvatarURL())
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.setTitle(`:x: **You already have ${tickets.count} or more open tickets**`)
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.setDescription(`Use \`${config.prefix}close\` to close unneeded tickets.\n\n${ticketList.join(',\n')}`)
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.setFooter(channel.guild.name + ' | This message will be deleted in 15 seconds', channel.guild.iconURL())
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);
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return m.delete({ timeout: 15000 });
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}
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}
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let topic = 'No topic given (created via panel)';
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let ticket = await Ticket.create({
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channel: '',
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creator: u.id,
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open: true,
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archived: false,
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topic: topic
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});
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let name = 'ticket-' + ticket.get('id');
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channel.guild.channels.create(name, {
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type: 'text',
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topic: `${u} | ${topic}`,
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parent: config.tickets.category,
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permissionOverwrites: [{
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id: channel.guild.roles.everyone,
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deny: ['VIEW_CHANNEL', 'SEND_MESSAGES']
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},
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{
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id: channel.guild.member(u),
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allow: ['VIEW_CHANNEL', 'SEND_MESSAGES', 'ATTACH_FILES', 'READ_MESSAGE_HISTORY']
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},
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{
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id: supportRole,
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allow: ['VIEW_CHANNEL', 'SEND_MESSAGES', 'ATTACH_FILES', 'READ_MESSAGE_HISTORY']
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}
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],
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reason: 'User requested a new support ticket channel'
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}).then(async c => {
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Ticket.update({
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channel: c.id
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}, {
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where: {
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id: ticket.id
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}
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});
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require('../utils/archive').create(client, c); // create files
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let ping;
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switch (config.tickets.ping) {
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case 'staff':
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ping = `<@&${config.staff_role}>,\n`;
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break;
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case false:
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ping = '';
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break;
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default:
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ping = `@${config.tickets.ping},\n`;
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}
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await c.send(ping + `${u} has created a new ticket`);
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if (config.tickets.send_img) {
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const images = fs.readdirSync('user/images');
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await c.send({
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files: [
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'user/images/' +
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images[Math.floor(Math.random() * images.length)]
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]
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});
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}
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let text = config.tickets.text
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.replace('{{ name }}', u.username)
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.replace('{{ tag }}', u);
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let w = await c.send(
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new Discord.MessageEmbed()
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.setColor(config.colour)
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.setAuthor(u.username, u.displayAvatarURL())
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.setDescription(text)
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.addField('Topic', `\`${topic}\``)
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.setFooter(channel.guild.name, channel.guild.iconURL())
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);
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if (config.tickets.pin)
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await w.pin();
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// await w.pin().then(m => m.delete()); // oopsie, this deletes the pinned message
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if (config.logs.discord.enabled)
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client.channels.cache.get(config.logs.discord.channel).send(
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new Discord.MessageEmbed()
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.setColor(config.colour)
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.setAuthor(u.username, u.displayAvatarURL())
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.setTitle('New ticket (via panel)')
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.setDescription(`\`${topic}\``)
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.addField('Creator', u, true)
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.addField('Channel', c, true)
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.setFooter(channel.guild.name, channel.guild.iconURL())
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.setTimestamp()
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);
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log.info(`${u.tag} created a new ticket (#${name}) via panel`);
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}).catch(log.error);
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}
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};
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