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| .github | ||
| .husky | ||
| db | ||
| scripts | ||
| src | ||
| user | ||
| .all-contributorsrc | ||
| .commitlintrc.js | ||
| .dockerignore | ||
| .eslintrc.json | ||
| .gitattributes | ||
| .gitignore | ||
| .npmrc | ||
| .nvmrc | ||
| CONTRIBUTORS.md | ||
| docker-compose.yml | ||
| Dockerfile | ||
| jsconfig.json | ||
| LICENSE | ||
| package.json | ||
| pnpm-lock.yaml | ||
| README.md | ||
Warning
This is the development branch, it may be unstable and may not work as expected.
dev notes:
- https://static.eartharoid.me/k/22/08/02185801.png - for user/create, slash/force-close, slash/claim, slash/release, and slash/move
- menu question max length cannot be higher than question options
- TODO: update notifications
- TODO: user:create, force-close
A free alternative to the premium and white-label plans of other ticket management bots.
Partnered with PebbleHost
for affordable bot hosting
📖 Contents
- 📖 Contents
- ✨ Features
- ⚡ Getting started
- 🤑 Sponsors
- 🎖️ Contributors
- 😕 Support
- ⭐ Star History
- 🥱 License
✨ Features
- 📖 Documentation - comprehensive documentation and guides to help you get started
- ⚙️ Simple settings - configure your bot with the included and easy-to-use dashboard
- 🎨 Highly customisable - tweak features, colours, messages, and more to your liking
- 🛸 Modern features - including slash commands, buttons, select menus, and modals
- 🤖 Automation - ease your staff team's workload with configurable automation
- 🏷️ Tags - resolve members' problems without escalating to tickets
- 🎫 Tickets - close inactive tickets automatically
- 📜 Archiving - store messages in the database and view transcripts later
- ❓ Context - ask for a topic or up to 5 custom questions before creating a ticket, and see references to a message or previous ticket at a glance
- 🗃️ Organisation - claim, release, move and transfer tickets between members and categories
- 🌎 Internationalisation - available in more than 10 languages
- ⏱️ Statistics - analyse your staff members' performance
- 🪓 Battle-tested - trusted by thousands of servers, with over half a million tickets created since 2019
- 🐳 Docker - reliable and quick deployment with Docker
Want to learn more?
Visit the website for more features, details, and screenshots, or skip to the full feature tour.
⚡ Getting started
🙏 Please read the documentation before you start.
There are 3 ways to get started with Discord Tickets:
- ☁️ Add the public bot - instant setup, but branded (great for testing)
- 😴 Get a managed bot - your own bot, hosted by me (easy and cheap)
- 🧑💻 Install your own bot - host it yourself (experience recommended)
Read the documentation for more information.
Warning
This button is here because it looks nice, but I will cry if you click it before reading the documentation. :)
🤑 Sponsors
Discord Tickets is made possible by these awesome people and organisations:
Please consider sponsoring the project if it adds value to your business/community.
Note
Your logo will only appear here if you sponsor through GitHub Sponsors.
Create an organisation if you want to use your business/community logo.
🎖️ Contributors
Discord Tickets is made possible by all of the people listed in CONTRIBUTORS.md.
💻 Contributing
If you want to help translate, suggest a feature, submit a bug report, or contribute in any other way, please read the contributing guidelines.
Note
You can add yourself to the list of contributors here.
🌎 Translating
😕 Support
⭐ Star History
Show graph
🥱 License
Discord Tickets by eartharoid™️ is licensed under the GPLv3 license.
This is not an official Discord product. It is not affiliated with nor endorsed by Discord Inc.
© 2023 Isaac Saunders