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3 lines
345 B
JavaScript
3 lines
345 B
JavaScript
module.exports.getAvgResolutionTime = tickets => (tickets.reduce((total, ticket) => total + (ticket.closedAt - ticket.createdAt), 0) || 1) / Math.max(tickets.length, 1);
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module.exports.getAvgResponseTime = tickets => (tickets.reduce((total, ticket) => total + (ticket.firstResponseAt - ticket.createdAt), 0) || 1) / Math.max(tickets.length, 1);
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