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The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.
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README.md |
DiscordTickets
DiscordTickets is a Discord bot for managing support ticket channels, to allow you and your team to provide better and quicker assistance to your members/customers. It is a free, open-source, and self-hosted alternative to Ticket Tool and TicketsBot premium/whitelabel plans.
Features
- Highly customisable
- Ticket "panel" / "widget" (react to embed to create ticket)
- Simple commands
- SQLite (easy, default) or MySQL (recommend) storage
- Most (all of the best) features of the premium bots, for free
- Self-hosted with your bot application, your logo and guild name
- Optional express.js server for web archvies: DiscordTickets-Portal
Screenshot
The mention and embed text are customisable. The images is randomly selected and can be changed or disabled.
Instructions
For installation, configuration, usage, and other information, go to the wiki.
Support
Go to the wiki, or ask for help in #support on Discord.