const Discord = require('discord.js'); const config = require('../config.json'); const log = require(`leekslazylogger`); // const randomString = require('random-string'); module.exports = { name: 'new', description: 'Create a new ticket', usage: '', aliases: ['ticket'], example: 'new I found an error', args: true, cooldown: config.cooldown, guildOnly: true, execute(message, args) { const client = message.client; // command starts here message.delete(); let topic = args.join(" "); // let num = randomString({ // length: 4, // numeric: true, // letters: false, // special: false, // }); let id = message.author.id.toString().substr(0, 4) + message.author.discriminator; let chan = `ticket-${id}`; if (message.guild.channels.find(channel => channel.name === chan)) { if (config.useEmbeds) { const err1 = new Discord.RichEmbed() .setColor("#E74C3C") .setDescription(`:x: You already have an open ticket.`) return message.channel.send(err1) } else { message.channel.send(`:x: You already have an open ticket.`) } }; message.guild.createChannel(`ticket-${id}`, { type: 'text' }).then(async c => { c.setParent(config.ticketsCat); // let supportRole = message.guild.roles.find(`id`, config.supportRole) let supportRole = message.guild.roles.get(config.supportRole) if (!supportRole) return message.channel.send(":x: No **Support Team** role found."); c.overwritePermissions(message.guild.defaultRole, { VIEW_CHANNEL: false, SEND_MESSAGES: false }) c.overwritePermissions(message.member, { VIEW_CHANNEL: true, SEND_MESSAGES: true }) c.overwritePermissions(supportRole, { VIEW_CHANNEL: true, SEND_MESSAGES: true }) c.setTopic(`${message.author} | ${topic}`); if (config.tagHereOnly) { await c.send(`@here, a user has created a new ticket.\n`); } else { await c.send(`<@&${config.supportRole}>, a user has created a new ticket.\n`); }; if (config.ticketImage) { await c.send(`__**Here's your ticket channel, ${message.author}**__`, { files: [`./image.png`] }) } else { await c.send(`__**Here's your ticket channel, ${message.author}**__`) } const created = new Discord.RichEmbed() .setColor(config.colour) .setDescription(`Your ticket (${c}) has been created.\nPlease read the information sent and follow any instructions given.`) .setTimestamp(); const welcome = new Discord.RichEmbed() .setColor(config.colour) .setDescription(`**Ticket topic:** \`${topic}\`\n\n${config.ticketText}`) if (config.useEmbeds) { message.channel.send(created) let w = await c.send(welcome) await w.pin(); // c.fetchMessage(c.lastMessageID).delete() } else { message.channel.send(`Your ticket (${c}) has been created.\nPlease read the information sent and follow any instructions given.`) let w = await c.send(`**Ticket topic:** \`${topic}\`\n\n${config.ticketText}`) await w.pin() // c.fetchMessage(c.lastMessageID).delete() } // log if (config.useEmbeds) { const embed = new Discord.RichEmbed() .setAuthor(`${client.user.username} / Ticket Log`, client.user.avatarURL) .setTitle("New Ticket") .setColor(config.colour) .setDescription(`\`${topic}\``) .addField("Username", message.author, true) .addField("Channel", c, true) .setFooter(`DiscordTickets`) .setTimestamp(); client.channels.get(config.logChannel).send({ embed }) } else { client.channels.get(config.logChannel).send(`New ticket created by **${message.author.tag} (${message.author.id})**`); } log.info(`${message.author.tag} created a new ticket (#ticket-${id})`) }) // command ends here }, };