buttons:
  accept_close_request:
    emoji: ✅
    text: Accept
  close:
    emoji: ✖️
    text: Close
  cancel:
    emoji: ➖
    text: Cancel
  claim:
    emoji: 🙌
    text: Claim
  confirm_open:
    emoji: ✅
    text: Create ticket
  create:
    emoji: 🎫
    text: Create a ticket
  edit:
    emoji: ✏️
    text: Edit
  reject_close_request:
    emoji: ✖️
    text: Reject
  unclaim:
    emoji: ♻️
    text: Release
commands:
  message:
    create:
      name: Create ticket from message
    pin:
      not_pinnable:
        description: "This message can't be pinned.\nPlease ask an administrator to
          check the bot's permissions.\n"
        title: ❌ Error
      name: Pin message
      not_ticket:
        description: You can only pin messages in tickets.
        title: ❌ This isn't a ticket channel
      pinned:
        description: The message has been pinned.
        title: ✅ Pinned message
  slash:
    add:
      not_staff:
        title: ❌ Error
        description: Only staff members can add members to others' tickets.
      options:
        member:
          description: The member to add to the ticket
          name: member
        ticket:
          description: The ticket to add the member to
          name: ticket
      added: ➡️ {added} has been added by {by}.
      description: Add a member to a ticket
      name: add
      success:
        description: '{member} has been added to {ticket}.'
        title: ✅ Added
    claim:
      not_staff:
        description: Only staff members can claim tickets.
        title: ❌ Error
      description: Claim a ticket
      name: claim
    force-close:
      confirm_multiple:
        description: "You are about to close **{count}** tickets that have been inactive
          for more than `{time}`:\n{tickets}\n"
        title: ❓ Are you sure?
      no_tickets:
        description: There are no open tickets that have been inactive for more than
          `{time}`.
        title: ❌ No tickets
      options:
        time:
          description: Close all tickets that have been inactive for the specified
            time
          name: time
        category:
          description: Close all tickets in the specified category (must be used with
            `time`)
          name: category
        reason:
          description: The reason for closing the ticket(s)
          name: reason
        ticket:
          description: The ticket to close
          name: ticket
      closed_one:
        description: The channel will be deleted in a few seconds.
        title: ✅ Ticket closed
      confirmed_multiple:
        description: The channels will be deleted in a few seconds.
        title:
        - ✅ Closing %d ticket
        - ✅ Closing %d tickets
      description: Forcibly close a ticket
      name: force-close
      not_staff:
        description: Only staff members can force-close tickets.
        title: ❌ Error
    help:
      response:
        links:
          commands: Full command list
          docs: Documentation
          feedback: Feedback
          links: Useful links
          support: Support
        commands: Commands
        description: '**Use {command} to create a ticket and get support.**'
        settings: Bot settings
      description: Show the help menu
      name: help
      title: Help
    move:
      description: Move a ticket to another category
      options:
        category:
          description: The category to move the ticket to
          name: category
      moved: 🗃️ {by} has moved this ticket from **{from}** to **{to}**.
      name: move
      not_staff:
        description: Only staff members can move tickets.
        title: ❌ Error
    priority:
      options:
        priority:
          description: The priority of the ticket
          choices:
            HIGH: 🔴 High
            LOW: 🟢 Low
            MEDIUM: 🟠 Medium
          name: priority
      description: Set the priority of a ticket
      name: priority
      not_staff:
        description: Only staff members can change the priority of tickets.
        title: ❌ Error
      success:
        description: This ticket's priority has been set to `{priority}`.
        title: ✅ Priority set
    remove:
      not_staff:
        description: Only staff members can remove members from others' tickets.
        title: ❌ Error
      description: Remove a member from a ticket
      name: remove
      options:
        member:
          description: The member to remove from the ticket
          name: member
        ticket:
          description: The ticket to remove the member from
          name: ticket
      removed: ⬅️ {removed} has been removed by {by}.
      success:
        description: '{member} has been removed from {ticket}.'
        title: ✅ Removed
    tag:
      options:
        for:
          description: The user to target the tag to
          name: for
        tag:
          description: The name of the tag to use
          name: tag
      description: Use a tag
      name: tag
    tickets:
      response:
        description: Use {transcript} to download the transcript of a ticket.
        fields:
          closed:
            name: Closed tickets
            none:
              other: "{user} hasn't made any tickets."
              own: "You haven't made any tickets.\nUse {new} to open a ticket.\n"
          open:
            name: Open tickets
        title:
          other: "{displayName}'s tickets"
          own: Your tickets
      description: List your own or someone else's tickets
      name: tickets
      not_staff:
        description: Only staff members can view others' tickets.
        title: ❌ Error
      options:
        member:
          description: The member to list the tickets of
          name: member
    transcript:
      not_staff:
        description: Only staff members can read the transcripts of others' tickets.
        title: ❌ Error
      description: Get the transcript of a ticket
      name: transcript
      options:
        member:
          description: The member to search for tickets of
          name: member
        ticket:
          description: The ticket to get the transcript of
          name: ticket
    transfer:
      transferred: 📨 {user} has transferred this ticket to {to}.
      description: Transfer ownership of a ticket to another member
      name: transfer
      options:
        member:
          description: The member to transfer ownership to
          name: member
      transferred_from: 📨 {user} has transferred this ticket from {from} to {to}.
    close:
      description: Request a ticket to be closed
      invalid_time:
        description: '`{input}` is not a valid time format.'
        title: ❌ Invalid
      name: close
      options:
        reason:
          description: The reason for closing the ticket
          name: reason
    new:
      description: Create a new ticket
      name: new
      options:
        references:
          description: The number of a related ticket
          name: references
    release:
      description: Release (unclaim) a ticket
      name: release
    topic:
      description: Change the topic of a ticket
      name: topic
  user:
    create:
      prompt:
        title: Please create a ticket
        description: Click the button below to create a ticket.
      name: Create ticket for user
      not_staff:
        description: Only staff members can open tickets for other members.
        title: ❌ Error
      sent:
        description: '{user} has been invited to create a ticket in **{category}**.'
        title: ✅ Prompt sent
dm:
  closed:
    fields:
      closed:
        value: '{timestamp} (after {duration})'
        name: Closed at
      closed_by: Closed by
      created: Created at
      feedback: Your feedback
      reason: Closed because
      response: Response time
      ticket: Ticket
      topic: Topic
    title: Your ticket has been closed
    archived: Use the `/transcript` command in **{guild}** to view the archived messages.
  confirm_open:
    title: Do you want to open a ticket with the following topic?
log:
  admin:
    description:
      target:
        settings: the settings
        category: a category
        panel: a panel
        question: a question
        tag: a tag
      joined: '{user} {verb} {targetType}'
    changes: Changes
    title:
      joined: '{targetType} {verb}'
      target:
        category: Category
        panel: Panel
        question: Question
        settings: Settings
        tag: Tag
    verb:
      create: created
      delete: deleted
      update: updated
  message:
    verb:
      update: updated
      delete: deleted
    description: '{user} {verb} a message'
    message: Message
    title: Message {verb}
  ticket:
    added: Added members
    description: '{user} {verb} a ticket'
    removed: Removed members
    ticket: Ticket
    title: Ticket {verb}
    verb:
      claim: claimed
      close: closed
      create: created
      unclaim: released
      update: updated
menus:
  category:
    placeholder: Select a ticket category
  guild:
    placeholder: Select a server
misc:
  category_full:
    description: "The category has reached its maximum capacity.\nPlease try again
      later.\n"
    title: ❌ Category full
  error:
    description: "Sorry, an unexpected error occurred.\nPlease give this information
      to an administrator.\n"
    fields:
      identifier: Identifier
    title: ⚠️ Something went wrong
  expired:
    description: You didn't respond in time. Please try again.
    title: ⏰ Expired
  member_limit:
    description:
    - Please use your existing ticket or close it before creating another.
    - "Please close a ticket before creating another.\nUse `/tickets` to view your
      existing tickets.\n"
    title:
    - ❌ You already have a ticket
    - ❌ You already have %d open tickets
  not_ticket:
    description: You can only use this command in tickets.
    title: ❌ This isn't a ticket channel
  role_error:
    fields:
      for_admins:
        value: "An invalid user or role was supplied, which usually means a staff
          role has been deleted. [Click here]({url}) for resolution instructions.\n"
        name: For server administrators
    description: Sorry, the operation failed because of an invalid configuration.
    title: ⚠️ Something went wrong
  blocked:
    description: You are not allowed to create tickets.
    title: ❌ Blocked
  cooldown:
    description: Please wait {time} before creating another ticket in this category.
    title: ❌ Please wait
  expires_in: Expires in {time}
  invalid_ticket:
    description: Please specify a valid ticket.
    title: ❌ Invalid ticket
  missing_roles:
    description: You do not have the roles required to be able to create a ticket
      in this category.
    title: ❌ Insufficient roles
  no_categories:
    description: "No ticket categories have been configured.\nConfigure your server
      at {url}."
    title: ❌ There are no ticket categories
  ratelimited:
    description: Try again in a few seconds.
    title: 🐢 Please slow down
  unknown_category:
    description: Please try a different category.
    title: ❌ That ticket category doesn't exist
  update:
    description: "> [View `{version}` on GitHub]({github})\n> [Changelog]({changelog})\n
      > [Update guide]({guide})\n"
    title: An update is available
modals:
  topic:
    placeholder: What is this ticket about?
    label: Topic
  feedback:
    comment:
      label: Comment
      placeholder: Do you have any additional feedback?
    rating:
      label: Rating
      placeholder: 1-5
    title: How did we do?
ticket:
  close:
    forbidden:
      description: You don't have permission to close this ticket.
      title: ❌ Error
    staff_request:
      description: "{requestedBy} wants to close this ticket.\nClick \"Accept\" to
        close it now, or \"Reject\" if you still need help.\n"
      archived: "\nThe messages in this channel will be archived for future reference.\n"
      title: ❓ Can this ticket be closed?
    closed:
      description: This channel will be deleted in a few seconds…
      title: ✅ Ticket closed
    rejected: ✋ {user} rejected a request to close this ticket.
    user_request:
      title: ❓ {requestedBy} wants to close this ticket
    wait_for_staff: ✋ Please wait for staff to close this ticket.
    wait_for_user: ✋ Please wait for the user to respond.
  closing_soon:
    description: "This ticket will be closed due to inactivity <t:{timestamp}:R>.\n
      Send a message to cancel this automation.\n"
    title: ⌛ This ticket will be closed soon
  inactive:
    description: "There hasn't been any activity in this channel since <t:{timestamp}:R>.\n
      Please continue the conversation or {close} the ticket.\n"
    title: ⏰ This ticket is inactive
  references_ticket:
    description: 'This ticket is related to a previous ticket:'
    fields:
      date: Created at
      number: Number
      topic: Topic
    title: ℹ️ Reference
  working_hours:
    next:
      description: We'll be back at <t:{timestamp}:F> (<t:{timestamp}:R>), although
        you may receive a response before then.
      title: 🕗 We're not working at the moment
    today:
      description: You may receive a response before, but we don't start working until
        <t:{timestamp}:t> today (<t:{timestamp}:R>).
      title: 🕗 We're not working at the moment
  answers:
    no_value: '*No response*'
  claimed: 🙌 {user} has claimed this ticket.
  created:
    description: 'Your ticket channel has been created: {channel}.'
    title: ✅ Ticket created
  edited:
    description: Your changes have been saved.
    title: ✅ Ticket updated
  feedback: Thank you for your feedback.
  offline:
    description: There aren't any staff members available at the moment, so it may
      take longer than usual to get a response.
    title: 😴 We're not online
  opening_message:
    content: "{staff}\n{creator} has created a new ticket\n"
    fields:
      topic: Topic
  references_message:
    description: References [a message]({url}) sent {timestamp} by {author}.
    title: ℹ️ Reference
  released: ♻️ {user} has released this ticket.