#{{ channelName }} ticket transcript --- * ID: {{ ticket.id }} ({{ guildName }}) * Number: {{ ticket.category.name }} #{{ ticket.number }} * Topic: {{ #ticket.topic }}{{ . }}{{ /ticket.topic }}{{ ^ticket.topic }}(no topic){{ /ticket.topic }} * Created on: {{ #ticket }}{{ createdAtFull }}{{ /ticket }} * Created by: {{ #ticket.createdBy }}"{{ displayName }}" @{{ username }}#{{ discriminator }}{{ /ticket.createdBy }} * Closed on: {{ #ticket }}{{ closedAtFull }}{{ /ticket }} * Closed by: {{ #ticket.closedBy }}"{{ displayName }}" @{{ username }}#{{ discriminator }}{{ /ticket.closedBy }}{{ ^ticket.closedBy }}(automated){{ /ticket.closedBy }} * Closed because: {{ #ticket.closedReason }}{{ ticket.closedReason }}{{ /ticket.closedReason }}{{ ^ticket.closedReason }}(no reason){{ /ticket.closedReason }} * Claimed by: {{ #ticket.claimedBy }}"{{ displayName }}" @{{ username }}#{{ discriminator }}{{ /ticket.claimedBy }}{{ ^ticket.claimedBy }}(not claimed){{ /ticket.claimedBy }} {{ #ticket.feedback }} * Feedback: * Rating: {{ rating }}/5 * Comment: {{ comment }}{{ ^comment }}(no comment){{ /comment }} {{ /ticket.feedback }} * Participants: {{ #ticket.archivedUsers }} * "{{ displayName }}" @{{ username }}#{{ discriminator }} ({{ userId }}) {{ /ticket.archivedUsers }} * Pinned messages: {{ #pinned }}{{ . }}{{ /pinned }} --- {{ #ticket.archivedMessages }} <{{ number }}> [{{ createdAtTimestamp }}] {{author.displayName}}: {{ text }} {{ /ticket.archivedMessages }}