diff --git a/src/commands/slash/transcript.js b/src/commands/slash/transcript.js
index 7a5d40a..4ee3bff 100644
--- a/src/commands/slash/transcript.js
+++ b/src/commands/slash/transcript.js
@@ -48,8 +48,11 @@ module.exports = class TranscriptSlashCommand extends SlashCommand {
 	}
 
 	shouldAllowAccess(interaction, ticket)  {
-		if (interaction.guild.id !== ticket.guildId) return false;
-		if (ticket.createdById === interaction.member.id) return true;
+		// the creator can always get their ticket, even from outside the guild
+		if (ticket.createdById === interaction.user.id) return true; // user not member (DMs)
+		// everyone else must be in the guild
+		if (interaction.guild?.id !== ticket.guildId) return false;
+		// and have authority
 		if (interaction.client.supers.includes(interaction.member.id)) return true;
 		if (interaction.member.permissions.has(PermissionsBitField.Flags.ManageGuild)) return true;
 		if (interaction.member.roles.cache.filter(role => ticket.category.staffRoles.includes(role.id)).size > 0) return true;
diff --git a/src/lib/tickets/manager.js b/src/lib/tickets/manager.js
index 8368a23..c17a7e8 100644
--- a/src/lib/tickets/manager.js
+++ b/src/lib/tickets/manager.js
@@ -1342,9 +1342,31 @@ module.exports = class TicketManager {
 					});
 				}
 
-				if (ticket.guild.archive) embed.setDescription(getMessage('dm.closed.archived', { guild: channel.guild.name }));
+				const components = [];
 
-				await creator.send({ embeds: [embed] });
+				if (ticket.guild.archive) {
+					embed.setDescription(getMessage('dm.closed.archived', { guild: channel.guild.name }));
+					components.push(
+						new ActionRowBuilder()
+							.addComponents(
+								new ButtonBuilder()
+									.setCustomId(JSON.stringify({
+										action: 'transcript',
+										ticket: ticket.id,
+									}))
+									.setStyle(ButtonStyle.Primary)
+									.setEmoji(getMessage('buttons.transcript.emoji'))
+									.setLabel(getMessage('buttons.transcript.text')),
+
+							),
+					);
+				}
+
+
+				await creator.send({
+					components,
+					embeds: [embed],
+				});
 			}
 		} catch (error) {
 			this.client.log.error(error);