From b329d5ae2e0e64b0752d0f452170f4d58accc735 Mon Sep 17 00:00:00 2001
From: Vin <28811713+VinDotRun@users.noreply.github.com>
Date: Wed, 15 Nov 2023 21:35:32 -0300
Subject: [PATCH] fix: open tickets count (#500)

Signed-off-by: Vin <28811713+VinDotRun@users.noreply.github.com>
---
 src/listeners/client/ready.js | 7 ++++---
 1 file changed, 4 insertions(+), 3 deletions(-)

diff --git a/src/listeners/client/ready.js b/src/listeners/client/ready.js
index a1edaaf..0f273e7 100644
--- a/src/listeners/client/ready.js
+++ b/src/listeners/client/ready.js
@@ -65,10 +65,11 @@ module.exports = class extends Listener {
 						firstResponseAt: true,
 					},
 				});
-				const closedTickets = tickets.filter(t => t.firstResponseAt && t.closedAt);
+				const closedTicketsWithResponse = tickets.filter(t => t.firstResponseAt && t.closedAt);
+				const closedTickets = tickets.filter(t => t.closedAt);
 				cached = {
-					avgResolutionTime: ms(getAvgResolutionTime(closedTickets)),
-					avgResponseTime: ms(getAvgResponseTime(closedTickets)),
+					avgResolutionTime: ms(getAvgResolutionTime(closedTicketsWithResponse)),
+					avgResponseTime: ms(getAvgResponseTime(closedTicketsWithResponse)),
 					openTickets: tickets.length - closedTickets.length,
 					totalTickets: tickets.length,
 				};