diff --git a/commands/add.js b/commands/add.js
index c99fff7..b14698a 100644
--- a/commands/add.js
+++ b/commands/add.js
@@ -7,16 +7,68 @@ module.exports = {
   usage: '<@member>',
   aliases: ['adduser'],
   example: 'add @exampleUser',
-  args: false,
+  args: true,
   cooldown: config.cooldown,
   guildOnly: true,
   execute(message, args) {
     const client = message.client;
     // command starts here
     message.delete();
+    if(!message.channel.name.startsWith('ticket-')) {
+      if(config.useEmbeds) {
+        const notTicket = new Discord.RichEmbed()
+            .setColor("#E74C3C")
+            .setDescription(`:x: **This command can only be used within a ticket channel**`)
+        return message.channel.send(notTicket);
+      } else {
+        return message.channel.send(`:x: **This command can only be used within a ticket channel**`)
+      }
+    }
 
-
-
+    let user = message.guild.member(message.mentions.users.first() || message.guild.members.get(args[0]));
+    if(!user) {
+      if(config.useEmbeds) {
+        const err1 = new Discord.RichEmbed()
+            .setColor("#E74C3C")
+            .setDescription(`:x: **Unknown user.** Please mention a valid user.`)
+            return message.channel.send(err1);
+      } else {
+        return message.channel.send(`:x: **Unknown user.** Please mention a valid user.`);
+      }
+    }
+    try {
+    message.channel.overwritePermissions(user, {
+      SEND_MESSAGES: true,
+      READ_MESSAGES: true,
+      ATTACH_FILES: true
+    });
+    if(config.useEmbeds) {
+      const added = new Discord.RichEmbed()
+          .setColor(config.colour)
+          .setDescription(`${user} has been added.`)
+          message.channel.send(added);
+    } else {
+       message.channel.send(`${user} has been added.`);
+    }
+    // log
+    if(config.useEmbeds) {
+      const embed = new Discord.RichEmbed()
+        .setAuthor(`${client.user.username} / Ticket Log`, client.user.avatarURL)
+        .setTitle("User Added")
+        .setColor(config.colour)
+        .addField("Username", user, true)
+        .addField("Added by", message.author, true)
+        .addField("Channel", message.channel, true)
+        .setFooter(`DiscordTickets`)
+        .setTimestamp();
+      client.channels.get(config.logChannel).send({embed})
+    } else {
+      client.channels.get(config.logChannel).send(`User added to a ticket by **${message.author.tag} (${message.author.id})**`);
+    }
+    log.info(`${message.author.tag} added a user to a ticket (#${message.channel})`)
+  } catch(error) {
+    log.error(error);
+  }
 
     // command ends here
   },
diff --git a/commands/close.js b/commands/close.js
index 1e5348b..24a58fe 100644
--- a/commands/close.js
+++ b/commands/close.js
@@ -14,7 +14,7 @@ module.exports = {
     const client = message.client;
     // command starts here
     message.delete();
-    if(!message.channel.name.startsWith('ticket-')) { // // !message.channel.name.length() == 15 && 
+    if(!message.channel.name.startsWith('ticket-')) { // // !message.channel.name.length() == 15 &&
       if(config.useEmbeds) {
         const notTicket = new Discord.RichEmbed()
             .setColor("#E74C3C")
@@ -43,7 +43,7 @@ module.exports = {
   			log.info(`${message.author.tag} closed a ticket (#${message.channel.name})`)
 
       } catch(error) {
-        console.error(leeks.colours.red(error));
+        log.error(leeks.colours.red(error));
       }
     }
 
diff --git a/commands/help.js b/commands/help.js
index 8b4c41b..f726c99 100644
--- a/commands/help.js
+++ b/commands/help.js
@@ -63,15 +63,14 @@ module.exports = {
 				}
 
 				const cmd = new Discord.RichEmbed()
-	        .setTitle("Commands")
 	        .setColor(config.colour)
 					.addField(`Command`,`\`${command.name}\``, true)
 	        .setFooter(`DiscordTickets by Eartharoid`);
 
 				if (command.aliases) cmd.addField("Aliases", `\`${command.aliases.join(', ')}\``, true);
-				if (command.description) cmd.addField("Description", `\`${command.description}\``, true);
-				if (command.usage) cmd.addField("Usage", `\`${config.prefix}${command.name} ${command.usage}\``, true)
-				if (command.example) cmd.addField("Example", `\`${config.prefix}${command.example}\``, true);
+				if (command.description) cmd.addField("Description", `\`${command.description}\``, false);
+				if (command.usage) cmd.addField("Usage", `\`${config.prefix}${command.name} ${command.usage}\``, false)
+				if (command.example) cmd.addField("Example", `\`${config.prefix}${command.example}\``, false);
 				message.channel.send(cmd)
 
 			}
diff --git a/commands/ping.js b/commands/ping.js
index 2c10483..bb1470c 100644
--- a/commands/ping.js
+++ b/commands/ping.js
@@ -19,7 +19,6 @@ module.exports = {
         .setColor(config.colour)
         .setTimestamp()
         .addField("API Latency", `${Math.round(message.client.ping)}ms`, true)
-        .setFooter(`DiscordTickets by Eartharoid`);
     message.channel.send({embed})
 
 
diff --git a/commands/remove.js b/commands/remove.js
index 987bab8..6040790 100644
--- a/commands/remove.js
+++ b/commands/remove.js
@@ -7,17 +7,67 @@ module.exports = {
   usage: '<@member>',
   aliases: ['kick'],
   example: 'remove @exampleUser',
-  args: false,
+  args: true,
   cooldown: config.cooldown,
   guildOnly: true,
   execute(message, args) {
     const client = message.client;
     // command starts here
     message.delete();
+    if(!message.channel.name.startsWith('ticket-')) {
+      if(config.useEmbeds) {
+        const notTicket = new Discord.RichEmbed()
+            .setColor("#E74C3C")
+            .setDescription(`:x: **This command can only be used within a ticket channel**`)
+        return message.channel.send(notTicket);
+      } else {
+        return message.channel.send(`:x: **This command can only be used within a ticket channel**`)
+      }
+    }
 
-
-
-
+    let user = message.guild.member(message.mentions.users.first() || message.guild.members.get(args[0]));
+    if(!user) {
+      if(config.useEmbeds) {
+        const err1 = new Discord.RichEmbed()
+            .setColor("#E74C3C")
+            .setDescription(`:x: **Unknown user.** Please mention a valid user.`)
+            return message.channel.send(err1);
+      } else {
+        return message.channel.send(`:x: **Unknown user.** Please mention a valid user.`);
+      }
+    }
+    try {
+    message.channel.overwritePermissions(user, {
+      SEND_MESSAGES: false,
+      READ_MESSAGES: false
+    });
+    if(config.useEmbeds) {
+      const removed = new Discord.RichEmbed()
+          .setColor(config.colour)
+          .setDescription(`${user} has been removed.`)
+          message.channel.send(removed);
+    } else {
+       message.channel.send(`${user} has been removed.`);
+    }
+    // log
+    if(config.useEmbeds) {
+      const embed = new Discord.RichEmbed()
+        .setAuthor(`${client.user.username} / Ticket Log`, client.user.avatarURL)
+        .setTitle("User Removed")
+        .setColor(config.colour)
+        .addField("Username", user, true)
+        .addField("Removed by", message.author, true)
+        .addField("Channel", message.channel, true)
+        .setFooter(`DiscordTickets`)
+        .setTimestamp();
+      client.channels.get(config.logChannel).send({embed})
+    } else {
+      client.channels.get(config.logChannel).send(`User removed to a ticket by **${message.author.tag} (${message.author.id})**`);
+    }
+    log.info(`${message.author.tag} removed a user to a ticket (#${message.channel})`)
+  } catch(error) {
+    log.error(error);
+  }
     // command ends here
   },
 };
diff --git a/package.json b/package.json
index 3538a54..22e5dab 100644
--- a/package.json
+++ b/package.json
@@ -1,12 +1,11 @@
 {
   "name": "DiscordTickets",
-  "version": "1.0.0",
+  "version": "1.1.4",
   "description": "A Discord ticket/support - an open-source & self-host alternative to TicketManager (name tbd)",
   "main": "index.js",
   "dependencies": {
     "discord.js": "^11.4.2",
-    "leeks.js": "^0.0.1",
-    "random-string": "^0.2.0"
+    "leeks.js": "^0.0.1"
   },
   "devDependencies": {},
   "scripts": {