diff --git a/user/avatars/.gitkeep b/user/avatars/.gitkeep
deleted file mode 100644
index e69de29..0000000
diff --git a/user/templates/transcript.md.mustache b/user/templates/transcript.md.mustache
deleted file mode 100644
index cb69b1d..0000000
--- a/user/templates/transcript.md.mustache
+++ /dev/null
@@ -1,30 +0,0 @@
-#{{ channelName }} ticket transcript
-
----
-
-* ID: {{ ticket.id }} ({{ guildName }})
-* Number: {{ ticket.category.name }} #{{ ticket.number }}
-* Topic: {{ #ticket.topic }}{{ . }}{{ /ticket.topic }}{{ ^ticket.topic }}(no topic){{ /ticket.topic }}
-* Created on: {{ #ticket }}{{ createdAtFull }}{{ /ticket }}
-* Created by: {{ #ticket.createdBy }}"{{ displayName }}" @{{ username }}#{{ discriminator }}{{ /ticket.createdBy }}
-* Closed on: {{ #ticket }}{{ closedAtFull }}{{ /ticket }}
-* Closed by: {{ #ticket.closedBy }}"{{ displayName }}" @{{ username }}#{{ discriminator }}{{ /ticket.closedBy }}{{ ^ticket.closedBy }}(automated){{ /ticket.closedBy }}
-* Closed because: {{ #ticket.closedReason }}{{ ticket.closedReason }}{{ /ticket.closedReason }}{{ ^ticket.closedReason }}(no reason){{ /ticket.closedReason }}
-* Claimed by: {{ #ticket.claimedBy }}"{{ displayName }}" @{{ username }}#{{ discriminator }}{{ /ticket.claimedBy }}{{ ^ticket.claimedBy }}(not claimed){{ /ticket.claimedBy }}
-{{ #ticket.feedback }}
-* Feedback:
-  * Rating: {{ rating }}/5
-  * Comment: {{ comment }}{{ ^comment }}(no comment){{ /comment }}
-{{ /ticket.feedback }}
-* Participants:
-{{ #ticket.archivedUsers }}
-  * "{{ displayName }}" @{{ username }}#{{ discriminator }} ({{ userId }})
-{{ /ticket.archivedUsers }}
-* Pinned messages: {{ #pinned }}{{ . }}{{ /pinned }}
-
----
-
-{{ #ticket.archivedMessages }}
-<{{ number }}> [{{ createdAtTimestamp }}] {{author.displayName}}: {{ text }}
-
-{{ /ticket.archivedMessages }}
\ No newline at end of file
diff --git a/user/uploads/.gitkeep b/user/uploads/.gitkeep
deleted file mode 100644
index e69de29..0000000