diff --git a/src/lib/tickets/manager.js b/src/lib/tickets/manager.js
index 4eca9b0..ca2c900 100644
--- a/src/lib/tickets/manager.js
+++ b/src/lib/tickets/manager.js
@@ -1218,7 +1218,7 @@ module.exports = class TicketManager {
 		}
 
 		try {
-			const creator = channel?.guild.members.cache.has(ticket.createdById);
+			const creator = channel?.guild.members.cache.get(ticket.createdById);
 			if (creator) {
 				const embed = new ExtendedEmbedBuilder({
 					iconURL: channel.guild.iconURL(),