diff --git a/src/commands/new.js b/src/commands/new.js
index 2e76bc2..0a81bb4 100644
--- a/src/commands/new.js
+++ b/src/commands/new.js
@@ -67,7 +67,7 @@ module.exports = {
 
 
 		let topic = args.join(' ');
-		if (topic.length > 256)
+		if (topic.length > 256) {
 			return message.channel.send(
 				new MessageEmbed()
 					.setColor(config.err_colour)
@@ -76,7 +76,12 @@ module.exports = {
 					.setDescription('Please limit your ticket topic to less than 256 characters. A short sentence will do.')
 					.setFooter(guild.name, guild.iconURL())
 			);
-		else if (topic.length < 1) topic = config.default_topic;
+		} else if (/^[a-zA-Z0-9]+$/.test(config.default_topic)) {
+			topic = config.default_topic;
+		}
+		else if (topic.length < 1) {
+			topic = 'No topic given';
+		}
 
 		let ticket = await Ticket.create({
 			channel: '',
diff --git a/src/events/messageReactionAdd.js b/src/events/messageReactionAdd.js
index 250006f..e43cf79 100644
--- a/src/events/messageReactionAdd.js
+++ b/src/events/messageReactionAdd.js
@@ -89,7 +89,13 @@ module.exports = {
 			}
 		}
 
-		let topic = config.default_topic;
+
+		if (/^[a-zA-Z0-9]+$/.test(config.default_topic)) {
+			topic = config.default_topic;
+		} else {
+			topic = 'No topic given (created via panel)';
+		}
+		
 
 		let ticket = await Ticket.create({
 			channel: '',
diff --git a/user/config.js b/user/config.js
index f5fff1e..f0cf424 100644
--- a/user/config.js
+++ b/user/config.js
@@ -47,7 +47,7 @@ module.exports = {
 	colour: '#009999',
 	err_colour: 'RED',
 	cooldown: 3,
-	default_topic: 'Support Needed',
+	default_topic: '',
 	guild: '', // ID of your guild (REQUIRED)
 	staff_role: '', // ID of your Support Team role (REQUIRED)