diff --git a/.gitignore b/.gitignore index a90948e..3ed4583 100644 --- a/.gitignore +++ b/.gitignore @@ -1,6 +1,7 @@ logs/ node_modules/ -user/.env +user/dev.env +user/dev.config.js user/storage.db user/transcripts/text/*.txt user/transcripts/raw/*.log diff --git a/src/commands/add.js b/src/commands/add.js index 1f661b0..d90cf5b 100644 --- a/src/commands/add.js +++ b/src/commands/add.js @@ -7,7 +7,7 @@ */ const { MessageEmbed } = require('discord.js'); -const config = require('../../user/config.js'); +const config = require('../../user/' + require('../').config); const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); @@ -53,7 +53,7 @@ module.exports = { } } - if(message.author.id !== ticket.get('creator') && !message.member.roles.cache.has(config.staff_role)) + if(message.author.id !== ticket.creator && !message.member.roles.cache.has(config.staff_role)) return message.channel.send( new MessageEmbed() .setColor(config.err_colour) @@ -106,7 +106,7 @@ module.exports = { .setColor(config.colour) .setAuthor(member.user.username, member.user.displayAvatarURL()) .setTitle(':white_check_mark: **Member added**') - .setDescription(`${member} has been added to <#${ticket.get('channel')}>`) + .setDescription(`${member} has been added to <#${ticket.channel}>`) .setFooter(guild.name, guild.iconURL()) ); diff --git a/src/commands/close.js b/src/commands/close.js index 390bfb6..4c72ccd 100644 --- a/src/commands/close.js +++ b/src/commands/close.js @@ -9,7 +9,7 @@ const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); const { MessageEmbed } = require('discord.js'); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); const fs = require('fs'); const archive = require('../modules/archive'); @@ -59,10 +59,10 @@ module.exports = { notTicket .setTitle(':x: **Channel is not a ticket**') .setDescription(`${channel} is not a ticket channel.`); - return channel.send(notTicket); + return message.channel.send(notTicket); } - if (message.author.id !== ticket.get('creator') && !message.member.roles.cache.has(config.staff_role)) + if (message.author.id !== ticket.creator && !message.member.roles.cache.has(config.staff_role)) return channel.send( new MessageEmbed() .setColor(config.err_colour) @@ -78,7 +78,7 @@ module.exports = { let success; let pre = fs.existsSync(`user/transcripts/text/${channel.id}.txt`) || fs.existsSync(`user/transcripts/raw/${channel.id}.log`) ? - `You will be able to view an archived version later with \`${config.prefix}transcript ${ticket.get('id')}\`` : + `You will be able to view an archived version later with \`${config.prefix}transcript ${ticket.id}\`` : ''; let confirm = await message.channel.send( @@ -118,23 +118,8 @@ module.exports = { .setFooter(guild.name, guild.iconURL()) ); - success = true; - ticket.update({ - open: false - }, { - where: { - channel: channel.id - } - }); - setTimeout(() => { - channel.delete(); - if (channel.id !== message.channel.id) - message.delete() - .then(() => confirm.delete()); - }, 15000); - if (config.transcripts.text.enabled || config.transcripts.web.enabled) { - let u = await client.users.fetch(ticket.get('creator')); + let u = await client.users.fetch(ticket.creator); if (u) { let dm; @@ -145,51 +130,55 @@ module.exports = { } - await dm.send( - new MessageEmbed() - .setColor(config.colour) - .setAuthor(message.author.username, message.author.displayAvatarURL()) - .setTitle(`**Ticket ${ticket.id} closed**`) - .setDescription('Your ticket has been closed.') - .setFooter(guild.name, guild.iconURL()) - ); - - if (config.transcripts.text.enabled && fs.existsSync(`user/transcripts/text/${channel.id}.txt`)) { - try { - await dm.send('A basic text transcript of the ticket channel is attached:', { - files: [ - `user/transcripts/text/${channel.id}.txt` - ] - }); - } catch (e) { - log.warn(`Failed to send text transcript to ${u.tag}`); - } + let res = {}; + const embed = new MessageEmbed() + .setColor(config.colour) + .setAuthor(message.author.username, message.author.displayAvatarURL()) + .setTitle(`Ticket ${ticket.id}`) + .setFooter(guild.name, guild.iconURL()); + if (fs.existsSync(`user/transcripts/text/${ticket.get('channel')}.txt`)) { + embed.addField('Text transcript', 'See attachment'); + res.files = [ + { + attachment: `user/transcripts/text/${ticket.get('channel')}.txt`, + name: `ticket-${ticket.id}-${ticket.get('channel')}.txt` + } + ]; } - if (config.transcripts.web.enabled) { - try { - let url = await archive.export(client, channel); + if (fs.existsSync(`user/transcripts/raw/${ticket.get('channel')}.log`)) + embed.addField('Web archive', `${await archive.export(Ticket, channel)}`); - await dm.send( - new MessageEmbed() - .setColor(config.colour) - .setAuthor(message.author.username, message.author.displayAvatarURL()) - .setTitle(`**Ticket ${ticket.id} web archive**`) - .setDescription(`You can view an archive of your ticket channel [here](${url})`) - .setFooter(guild.name, guild.iconURL()) - ); - } catch (e) { - log.warn(`Failed to send archive URL to ${u.tag}`); - log.warn(e); - } + if (embed.fields.length < 1) + embed.setDescription(`No text transcripts or archive data exists for ticket ${ticket.id}`); - } + res.embed = embed; + + dm.send(res).then(); } } - log.info(`${message.author.tag} closed a ticket (#ticket-${ticket.get('id')})`); + // update database + success = true; + ticket.update({ + open: false + }, { + where: { + channel: channel.id + } + }); + + // delete messages and channel + setTimeout(() => { + channel.delete(); + if (channel.id !== message.channel.id) + message.delete() + .then(() => confirm.delete()); + }, 5000); + + log.info(`${message.author.tag} closed a ticket (#ticket-${ticket.id})`); if (config.logs.discord.enabled) client.channels.cache.get(config.logs.discord.channel).send( @@ -197,7 +186,7 @@ module.exports = { .setColor(config.colour) .setAuthor(message.author.username, message.author.displayAvatarURL()) .setTitle('Ticket closed') - .addField('Creator', `<@${ticket.get('creator')}>`, true) + .addField('Creator', `<@${ticket.creator}>`, true) .addField('Closed by', message.author, true) .setFooter(guild.name, guild.iconURL()) .setTimestamp() diff --git a/src/commands/help.js b/src/commands/help.js index 56dd859..4f846a2 100644 --- a/src/commands/help.js +++ b/src/commands/help.js @@ -9,7 +9,7 @@ const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); const { MessageEmbed } = require('discord.js'); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); module.exports = { name: 'help', diff --git a/src/commands/new.js b/src/commands/new.js index 8803b54..6a9e45a 100644 --- a/src/commands/new.js +++ b/src/commands/new.js @@ -10,7 +10,7 @@ const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); const { MessageEmbed } = require('discord.js'); const fs = require('fs'); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); module.exports = { name: 'new', diff --git a/src/commands/panel.js b/src/commands/panel.js index 595ac14..7ba5549 100644 --- a/src/commands/panel.js +++ b/src/commands/panel.js @@ -9,7 +9,7 @@ const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); const { MessageEmbed } = require('discord.js'); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); module.exports = { name: 'panel', diff --git a/src/commands/remove.js b/src/commands/remove.js index 7d605e1..43cb012 100644 --- a/src/commands/remove.js +++ b/src/commands/remove.js @@ -7,7 +7,7 @@ */ const { MessageEmbed } = require('discord.js'); -const config = require('../../user/config.js'); +const config = require('../../user/' + require('../').config); const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); @@ -53,7 +53,7 @@ module.exports = { } } - if(message.author.id !== ticket.get('creator') && !message.member.roles.cache.has(config.staff_role)) + if(message.author.id !== ticket.creator && !message.member.roles.cache.has(config.staff_role)) return message.channel.send( new MessageEmbed() .setColor(config.err_colour) @@ -106,7 +106,7 @@ module.exports = { .setColor(config.colour) .setAuthor(member.user.username, member.user.displayAvatarURL()) .setTitle(':white_check_mark: **Member removed**') - .setDescription(`${member} has been removed from <#${ticket.get('channel')}>`) + .setDescription(`${member} has been removed from <#${ticket.channel}>`) .setFooter(guild.name, guild.iconURL()) ); diff --git a/src/commands/stats.js b/src/commands/stats.js index 1e3d8bc..ca6d507 100644 --- a/src/commands/stats.js +++ b/src/commands/stats.js @@ -9,7 +9,7 @@ const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); const { MessageEmbed } = require('discord.js'); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); module.exports = { name: 'stats', diff --git a/src/commands/tickets.js b/src/commands/tickets.js index 6c9427a..06986d6 100644 --- a/src/commands/tickets.js +++ b/src/commands/tickets.js @@ -8,7 +8,7 @@ const { MessageEmbed } = require('discord.js'); const fs = require('fs'); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); module.exports = { name: 'tickets', @@ -93,23 +93,26 @@ module.exports = { let transcript = ''; let c = closedTickets.rows[t].channel; if(fs.existsSync(`user/transcripts/text/${c}.txt`) || fs.existsSync(`user/transcripts/raw/${c}.log`)) - transcript = `\n> Type \`${config.prefix}transcript ${closedTickets.rows[t].id}\` to download text transcript.`; + transcript = `\n> Type \`${config.prefix}transcript ${closedTickets.rows[t].id}\` to view.`; - closed.push(`> #${closedTickets.rows[t].id}: \`${desc}${desc.length > 20 ? '...' : ''}\`${transcript}`); + closed.push(`> **#${closedTickets.rows[t].id}**: \`${desc}${desc.length > 20 ? '...' : ''}\`${transcript}`); } let pre = context === 'self' ? 'You have' : user.username + ' has'; embed.addField('Open tickets', openTickets.count === 0 ? `${pre} no open tickets.` : open.join('\n\n'), false); embed.addField('Closed tickets', closedTickets.count === 0 ? `${pre} no old tickets` : closed.join('\n\n'), false); - let m = await message.channel.send(embed); + message.delete({timeout: 15000}); - return setTimeout(async () => { - await message.delete(); - await m.delete(); - }, 60000); - - + let channel; + try { + channel = message.author.dmChannel || await message.author.createDM(); + message.channel.send('Sent to DM').then(msg => msg.delete({timeout: 15000})); + } catch (e) { + channel = message.channel; + } + let m = await channel.send(embed); + m.delete({timeout: 60000}); }, }; \ No newline at end of file diff --git a/src/commands/topic.js b/src/commands/topic.js index 8b57b30..edae035 100644 --- a/src/commands/topic.js +++ b/src/commands/topic.js @@ -6,10 +6,8 @@ * */ -const ChildLogger = require('leekslazylogger').ChildLogger; -const log = new ChildLogger(); const { MessageEmbed } = require('discord.js'); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); module.exports = { name: 'topic', @@ -17,8 +15,59 @@ module.exports = { usage: '', aliases: ['edit'], example: 'topic need help error', - args: false, + args: true, async execute(client, message, args, Ticket) { - + + const guild = client.guilds.cache.get(config.guild); + + let ticket = await Ticket.findOne({ + where: { + channel: message.channel.id + } + }); + + if (!ticket) + return message.channel.send( + new MessageEmbed() + .setColor(config.err_colour) + .setAuthor(message.author.username, message.author.displayAvatarURL()) + .setTitle(':x: **This isn\'t a ticket channel**') + .setDescription('Use this command in the ticket channel you want to close, or mention the channel.') + .addField('Usage', `\`${config.prefix}${this.name} ${this.usage}\`\n`) + .addField('Help', `Type \`${config.prefix}help ${this.name}\` for more information`) + .setFooter(guild.name, guild.iconURL()) + ); + + + let topic = args.join(' '); + if (topic.length > 256) + return message.channel.send( + new MessageEmbed() + .setColor(config.err_colour) + .setAuthor(message.author.username, message.author.displayAvatarURL()) + .setTitle(':x: **Description too long**') + .setDescription('Please limit your ticket topic to less than 256 characters. A short sentence will do.') + .setFooter(guild.name, guild.iconURL()) + ); + + message.channel.setTopic(`<@${ticket.creator}> | ` + topic); + + Ticket.update({ + topic: topic + }, { + where: { + channel: message.channel.id + } + }); + + + message.channel.send( + new MessageEmbed() + .setColor(config.colour) + .setAuthor(message.author.username, message.author.displayAvatarURL()) + .setTitle(':white_check_mark: **Ticket updated**') + .setDescription('The topic has been changed.') + .setFooter(client.user.username, client.user.avatarURL()) + ); } }; \ No newline at end of file diff --git a/src/commands/transcript.js b/src/commands/transcript.js index d452450..5c0f155 100644 --- a/src/commands/transcript.js +++ b/src/commands/transcript.js @@ -6,10 +6,11 @@ * */ -const ChildLogger = require('leekslazylogger').ChildLogger; -const log = new ChildLogger(); -const { MessageEmbed } = require('discord.js'); -const config = require('../../user/config'); +const fs = require('fs'); +const { + MessageEmbed +} = require('discord.js'); +const config = require('../../user/' + require('../').config); module.exports = { name: 'transcript', @@ -17,11 +18,77 @@ module.exports = { usage: '', aliases: ['archive', 'download'], example: 'transcript 57', - args: false, + args: true, async execute(client, message, args, Ticket) { - /** - * @TODO TRY TO SEND ATTACHMENT TO DM - * @TODO ONLY ALLOW CREATOR AND STAFF TO RUN CMD - */ + + const guild = client.guilds.cache.get(config.guild); + const id = args[0]; + + let ticket = await Ticket.findOne({ + where: { + id: id, + open: false + } + }); + + + if (!ticket) + return message.channel.send( + new MessageEmbed() + .setColor(config.err_colour) + .setAuthor(message.author.username, message.author.displayAvatarURL()) + .setTitle(':x: **Unknown ticket**') + .setDescription('Couldn\'t find a closed ticket with that ID') + .setFooter(guild.name, guild.iconURL()) + ); + + if (message.author.id !== ticket.creator && !message.member.roles.cache.has(config.staff_role)) + return message.channel.send( + new MessageEmbed() + .setColor(config.err_colour) + .setAuthor(message.author.username, message.author.displayAvatarURL()) + .setTitle(':x: **No permission**') + .setDescription(`You don't have permission to view ticket ${id} as it does not belong to you and you are not staff.`) + .setFooter(guild.name, guild.iconURL()) + ); + let res = {}; + const embed = new MessageEmbed() + .setColor(config.colour) + .setAuthor(message.author.username, message.author.displayAvatarURL()) + .setTitle(`Ticket ${id}`) + .setFooter(guild.name + ' | This message will be deleted in 15 seconds', guild.iconURL()); + + if (fs.existsSync(`user/transcripts/text/${ticket.channel}.txt`)) { + embed.addField('Text transcript', 'See attachment'); + res.files = [ + { + attachment: `user/transcripts/text/${ticket.channel}.txt`, + name: `ticket-${id}-${ticket.channel}.txt` + } + ]; + } + + + const BASE_URL = config.transcripts.web.server; + if (fs.existsSync(`user/transcripts/raw/${ticket.channel}.log`)) + embed.addField('Web archive', `${BASE_URL}/${ticket.creator}/${ticket.channel}`); + + if (embed.fields.length < 1) + embed.setDescription(`No text transcripts or archive data exists for ticket ${id}`); + + res.embed = embed; + + let channel; + try { + channel = message.author.dmChannel || await message.author.createDM(); + } catch (e) { + channel = message.channel; + } + + channel.send(res).then(m => { + if (channel.id === message.channel.id) + m.delete({timeout: 15000}); + }); + message.delete({timeout: 1500}); } }; \ No newline at end of file diff --git a/src/events/message.js b/src/events/message.js index 7c6a15e..c13ddab 100644 --- a/src/events/message.js +++ b/src/events/message.js @@ -9,7 +9,7 @@ const { Collection, MessageEmbed } = require('discord.js'); const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); const archive = require('../modules/archive'); module.exports = { @@ -32,7 +32,7 @@ Type \`${config.prefix}new\` on the server to create a new ticket.`); let ticket = await Ticket.findOne({ where: { channel: message.channel.id } }); if(ticket) - archive.add(client, message); // add message to archive + archive.add(message); // add message to archive if (message.author.bot || message.author.id === client.user.id) return; // goodbye bots diff --git a/src/events/messageDelete.js b/src/events/messageDelete.js index 1e85889..36f21e7 100644 --- a/src/events/messageDelete.js +++ b/src/events/messageDelete.js @@ -6,12 +6,10 @@ * */ -const Discord = require('discord.js'); const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); const fs = require('fs'); -const dtf = require('@eartharoid/dtf'); module.exports = { event: 'messageDelete', @@ -23,7 +21,8 @@ module.exports = { try { await message.fetch(); } catch (err) { - log.error(err); + log.warn('Failed to fetch deleted messaged'); + log.error(err.message); return; } diff --git a/src/events/messageReactionAdd.js b/src/events/messageReactionAdd.js index 8293086..9286024 100644 --- a/src/events/messageReactionAdd.js +++ b/src/events/messageReactionAdd.js @@ -9,7 +9,7 @@ const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); const { MessageEmbed } = require('discord.js'); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); const fs = require('fs'); module.exports = { @@ -104,7 +104,7 @@ module.exports = { topic: topic }); - let name = 'ticket-' + ticket.get('id'); + let name = 'ticket-' + ticket.id; channel.guild.channels.create(name, { type: 'text', diff --git a/src/events/messageUpdate.js b/src/events/messageUpdate.js index 25c1c85..2dd60ca 100644 --- a/src/events/messageUpdate.js +++ b/src/events/messageUpdate.js @@ -9,7 +9,7 @@ const Discord = require('discord.js'); const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); const fs = require('fs'); const dtf = require('@eartharoid/dtf'); diff --git a/src/events/ready.js b/src/events/ready.js index a25d5bb..3026096 100644 --- a/src/events/ready.js +++ b/src/events/ready.js @@ -8,11 +8,11 @@ const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); module.exports = { event: 'ready', - execute(client, [e], {Ticket, Setting}) { + execute(client) { log.success(`Authenticated as ${client.user.tag}`); diff --git a/src/index.js b/src/index.js index 4fb3835..d38a278 100644 --- a/src/index.js +++ b/src/index.js @@ -5,11 +5,17 @@ * @license GNU-GPLv3 * */ - -require('dotenv').config({path: 'user/.env'}); -const Discord = require('discord.js'); const fs = require('fs'); -const leeks = require('leeks.js'); +const path = require('path'); + +let dev = fs.existsSync('user/dev.env') && fs.existsSync('user/dev.config.js'); + +require('dotenv').config({path: path.join('user/', dev ? 'dev.env' : '.env')}); + +module.exports.config = dev ? 'dev.config.js' : 'config.js'; +const config = require(path.join('../user/', module.exports.config)); + +const Discord = require('discord.js'); const client = new Discord.Client({ autoReconnect: true, partials: ['MESSAGE', 'CHANNEL', 'REACTION'], @@ -18,9 +24,10 @@ client.events = new Discord.Collection(); client.commands = new Discord.Collection(); client.cooldowns = new Discord.Collection(); const utils = require('./modules/utils'); +const leeks = require('leeks.js'); + require('./modules/banner')(leeks); // big coloured text thing -const config = require('../user/config'); const Logger = require('leekslazylogger'); const log = new Logger({ name: config.name, @@ -28,6 +35,7 @@ const log = new Logger({ maxAge: config.logs.files.keep_for, debug: config.debug }); + log.multi(log); // required to allow other files to access the logger require('./modules/updater')(); // check for updates diff --git a/src/modules/archive.js b/src/modules/archive.js index df3c5c0..28c514d 100644 --- a/src/modules/archive.js +++ b/src/modules/archive.js @@ -11,9 +11,9 @@ const log = new ChildLogger(); const lineReader = require('line-reader'); const fs = require('fs'); const dtf = require('@eartharoid/dtf'); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); -module.exports.add = (client, message) => { +module.exports.add = (message) => { if(message.type !== 'DEFAULT') return; @@ -92,7 +92,13 @@ module.exports.add = (client, message) => { } }; -module.exports.export = (client, channel) => new Promise((resolve, reject) => { +module.exports.export = (Ticket, channel) => new Promise((resolve, reject) => { + + let ticket = (async () => await Ticket.findOne({ + where: { + channel: channel.id + } + }))(); let raw = `user/transcripts/raw/${channel.id}.log`, json = `user/transcripts/raw/entities/${channel.id}.json`; @@ -102,6 +108,14 @@ module.exports.export = (client, channel) => new Promise((resolve, reject) => { let data = JSON.parse(fs.readFileSync(json)); + data.ticket = { + id: ticket.id, + name: channel.name, + creator: ticket.creator, + channel: channel.id, + topic: channel.topic + }; + data.messages = []; lineReader.eachLine(raw, line => { @@ -115,8 +129,12 @@ module.exports.export = (client, channel) => new Promise((resolve, reject) => { data.messages[index] = message; }, () => { // fs.writeFileSync('user/data.json', JSON.stringify(data)); // FOR TESTING - // post(data).then() - // delete raw .json and .log + + /** + * @todo post(data).then() + * @todo if 200 OK delete raw .json and .log + */ + resolve(config.transcripts.web.server); // json.url }); }); diff --git a/src/modules/updater.js b/src/modules/updater.js index 51da4c6..987e443 100644 --- a/src/modules/updater.js +++ b/src/modules/updater.js @@ -8,9 +8,8 @@ const ChildLogger = require('leekslazylogger').ChildLogger; const log = new ChildLogger(); -const leeks = require('leeks.js'); const fetch = require('node-fetch'); -const config = require('../../user/config'); +const config = require('../../user/' + require('../').config); let {version} = require('../../package.json'); version = 'v' + version; const boxen = require('boxen'); diff --git a/user/example.env b/user/.env similarity index 100% rename from user/example.env rename to user/.env diff --git a/user/config.js b/user/config.js index 6d3bd97..9967cfc 100644 --- a/user/config.js +++ b/user/config.js @@ -29,24 +29,24 @@ module.exports = { prefix: '-', name: 'DiscordTickets', - activities: ['-new', 'with tickets', 'for new tickets'], /** @INFO " | {PRE}help" */ - activity_types: ['PLAYING', 'PLAYING', 'WATCHING'], /** @INFO paired */ + activities: ['-new', 'with tickets', 'for new tickets'], + activity_types: ['PLAYING', 'PLAYING', 'WATCHING'], colour: '#009999', err_colour: '#E74C3C', cooldown: 3, - guild: '451745464480432129', // ID of your guild - staff_role: '451745586564169728', // ID of your Support Team role + guild: '', // ID of your guild + staff_role: '', // ID of your Support Team role tickets: { - category: '620272351988285480', // ID of your tickets category + category: '', // ID of your tickets category send_img: true, - ping: 'here', /** @INFO here, everyone, staff, false */ + ping: 'here', text: `Hello there, {{ tag }}! A member of staff will assist you shortly. - In the mean time, please describe your issue in as much detail as possible! :)`, // {{ name }} and {{ tag }} + In the mean time, please describe your issue in as much detail as possible! :)`, pin: false, - max: 3 /** @INFO OPEN */ + max: 3 }, transcripts: { @@ -55,8 +55,8 @@ module.exports = { keep_for: 90, }, web: { - enabled: true, - server: 'https://tickets.example.com', // WITHOUT! trailing / + enabled: false, + server: 'https://tickets.example.com', } }, @@ -76,11 +76,11 @@ module.exports = { keep_for: 7 }, discord: { - enabled: true, - channel: '573957980152791080' // ID of your log channel + enabled: false, + channel: '' // ID of your log channel } }, debug: false, - updater: false /** @INFO ENABLE BY DEFAULT */ + updater: true };