diff --git a/src/commands/new.js b/src/commands/new.js
index 71796d2..31ff2ad 100644
--- a/src/commands/new.js
+++ b/src/commands/new.js
@@ -14,11 +14,6 @@ module.exports = class NewCommand extends Command {
 			],
 			process_args: false,
 			args: [
-				{
-					name: i18n('commands.new.args.category.name'),
-					description: i18n('commands.new.args.topic.description'),
-					required: true,
-				},
 				{
 					name: i18n('commands.new.args.topic.name'),
 					description: i18n('commands.new.args.topic.description'),
@@ -33,11 +28,26 @@ module.exports = class NewCommand extends Command {
 		let settings = await message.guild.settings;
 		const i18n = this.client.i18n.get(settings.locale);
 
-		await message.channel.send(
-			new MessageEmbed()
-				.setColor(settings.colour)
-				.setTitle(i18n('bot.version', require('../../package.json').version))
-		);
+		let { count: cat_count, rows: categories } = await this.client.db.models.Category.findAndCountAll({
+			where: {
+				guild: message.guild.id
+			}
+		});
+
+		switch (cat_count) {
+		case 0:
+			return await message.channel.send(
+				new MessageEmbed()
+					.setColor(settings.error_colour)
+					.setTitle(i18n('commands.new.response.no_categories.title'))
+					.setDescription(i18n('commands.new.response.no_categories.description'))
+			);
+		case 1:
+			break;
+		default:
+		}
+
+		
 
 		// this.client.tickets.create(message.guild.id, message.member.id, '825861413687787560', args.topic);
 	}
diff --git a/src/locales/en-GB.json b/src/locales/en-GB.json
index f007495..098d98c 100644
--- a/src/locales/en-GB.json
+++ b/src/locales/en-GB.json
@@ -1,6 +1,14 @@
 {
 	"bot": {
-		"version": "Discord Tickets v%s by eartharoid"
+		"version": "[Discord Tickets](%s) v%s by [eartharoid](%s)"
+	},
+	"cmd_usage": {
+		"title": "`%s` command usage",
+		"description": "**Usage:** %s"
+	},
+	"cmd_usage_named_args": {
+		"title": "`%s` command usage",
+		"description": "This command uses named arguments:\n`%s argName: value anotherArg: \"A string value\";`\n\n**Required arguments are prefixed with `❗`.**"
 	},
 	"commands": {
 		"new": {
@@ -18,8 +26,14 @@
 					"description": "The topic of the ticket"
 				}
 			},
-			"description": "Create a new support ticket",
-			"name": "new"
+			"description": "Create a new ticket",
+			"name": "new",
+			"response": {
+				"no_categories": {
+					"title": "❌ Can't create ticket",
+					"description": "A server administrator must create at least one ticket category before a new ticket can be opened."
+				}
+			}
 		},
 		"settings": {
 			"aliases": {
@@ -32,6 +46,16 @@
 			}
 		}
 	},
-	"no_perm": "❌ You do not have the permissions required to use this command:\n%s",
-	"staff_only": "❌ You must be a member of staff to use this command."
+	"command_execution_error": {
+		"title": "⚠️",
+		"description": "An unexpected error occurred during command execution.\nPlease ask a server administrator to check the console output / logs for details."
+	},
+	"missing_perms": {
+		"title": "❌",
+		"description": "You do not have the permissions required to use this command:\n%s"
+	},
+	"staff_only": {
+		"title": "❌",
+		"description": "You must be a member of staff to use this command."
+	}
 }
\ No newline at end of file
diff --git a/src/modules/commands/manager.js b/src/modules/commands/manager.js
index a99080f..48d2084 100644
--- a/src/modules/commands/manager.js
+++ b/src/modules/commands/manager.js
@@ -1,5 +1,5 @@
 // eslint-disable-next-line no-unused-vars
-const { Collection, Client, Message } = require('discord.js');
+const { Collection, Client, Message, MessageEmbed } = require('discord.js');
 // eslint-disable-next-line no-unused-vars
 const Command = require('./command');
 
@@ -82,20 +82,54 @@ module.exports = class CommandManager {
 		if (!cmd);
 
 		let args = raw_args;
+
 		if (cmd.process_args) {
 			args = {};
-			let data = [...raw_args.matchAll(/(\w+)\??\s?:\s?(["`'](.*)["`'];|[\w<>@!#]+)/gmi)];
+			let data = [ ...raw_args.matchAll(/(\w+)\??\s?:\s?(["`'](.*)["`'];|[\w<>@!#]+)/gmi) ];
 			data.forEach(arg => args[arg[1]] = arg[3] || arg[2]);
+			for (let arg of cmd.args) {
+				if (!args[arg]) {
+					let embed = new MessageEmbed()
+						.setColor(settings.error_colour)
+						.setTitle(i18n('cmd_usage_named_args.title', cmd_name))
+						.setDescription(i18n('cmd_usage_named_args.description', settings.command_prefix + cmd_name));
+					cmd.args.forEach(a => {
+						let required = a.required ? '`❗` ' : '';
+						embed.addField(required + a.name, a.description);
+					});
+					return message.channel.send(embed);
+				}
+			}
+		} else {
+			const args_num = raw_args.split(' ').filter(arg => arg.length !== 0).length;
+			const required_args = cmd.args.reduce((acc, arg) => arg.required ? acc + 1 : acc, 0);
+			if (args_num < required_args) {
+				let usage = cmd.args.map(arg => arg.required ? `<${arg.name}>` : `[${arg.name}]`).join(' ');
+				let embed = new MessageEmbed()
+					.setColor(settings.error_colour)
+					.setTitle(i18n('cmd_usage.title', cmd_name))
+					.setDescription(i18n('cmd_usage.description', `\`${settings.command_prefix + cmd_name} ${usage}\``));
+				cmd.args.forEach(a => {
+					let required = a.required ? '`❗` ' : '';
+					embed.addField(required + a.name, a.description);
+				});
+				return message.channel.send(embed);
+			}
 		}
 
-		const no_perm = cmd.permissions instanceof Array && !message.member.hasPermission(cmd.permissions);
-		if (no_perm) {
+		const missing_perms = cmd.permissions instanceof Array && !message.member.hasPermission(cmd.permissions);
+		if (missing_perms) {
 			let perms = cmd.permissions.map(p => `\`${p}\``).join(', ');
-			return message.channel.send(i18n('no_perm', perms));
+			return await message.channel.send(
+				new MessageEmbed()
+					.setColor(settings.error_colour)
+					.setTitle(i18n('missing_perms.title'))
+					.setDescription(i18n('missing_perms.description', perms))
+			);
 		}
 
 		if (cmd.staff_only) {
-			let staff_roles = new Set(); // eslint-disable-line no-undef
+			let staff_roles = new Set();
 			let guild_categories = await this.client.db.models.Category.findAll({
 				where: {
 					guild: message.guild.id
@@ -107,16 +141,28 @@ module.exports = class CommandManager {
 			staff_roles = staff_roles.filter(r => message.member.roles.cache.has(r));
 			const not_staff = staff_roles.length === 0;
 			if (not_staff) {
-				return message.channel.send(i18n('staff_only'));
+				return await message.channel.send(
+					new MessageEmbed()
+						.setColor(settings.error_colour)
+						.setTitle(i18n('staff_only.title'))
+						.setDescription(i18n('staff_only.description'))
+				);
 			}
 		}
 			
 		try {
-			this.client.log.commands(`Executing "${cmd_name}" command (invoked by ${message.author.tag})`);
+			this.client.log.commands(`Executing "${cmd.name}" command (invoked by ${message.author.tag})`);
 			await cmd.execute(message, args, raw_args); // execute the command 
 		} catch (e) {
-			this.client.log.warn(`An error occurred whilst executing the ${cmd_name} command`);
+			this.client.log.warn(`An error occurred whilst executing the ${cmd.name} command`);
 			this.client.log.error(e);
+			// await message.channel.send(i18n('command_execution_error'));
+			await message.channel.send(
+				new MessageEmbed()
+					.setColor('ORANGE')
+					.setTitle(i18n('command_execution_error.title'))
+					.setDescription(i18n('command_execution_error.description'))
+			);
 		}
 	}