diff --git a/scripts/preinstall.js b/scripts/preinstall.js
index 2f00282..a6cba15 100644
--- a/scripts/preinstall.js
+++ b/scripts/preinstall.js
@@ -10,6 +10,7 @@ const env = {
 	HTTP_BIND: 8080,
 	HTTP_EXTERNAL: 'http://localhost:8080',
 	PORTAL: '',
+	PUBLIC: false,
 	SUPER: '319467558166069248',
 };
 
diff --git a/src/buttons/edit.js b/src/buttons/edit.js
index 479d222..dc82a10 100644
--- a/src/buttons/edit.js
+++ b/src/buttons/edit.js
@@ -1,4 +1,13 @@
 const { Button } = require('@eartharoid/dbf');
+const {
+	ActionRowBuilder,
+	ModalBuilder,
+	SelectMenuBuilder,
+	SelectMenuOptionBuilder,
+	TextInputBuilder,
+	TextInputStyle,
+} = require('discord.js');
+const emoji = require('node-emoji');
 
 module.exports = class EditButton extends Button {
 	constructor(client, options) {
@@ -8,5 +17,93 @@ module.exports = class EditButton extends Button {
 		});
 	}
 
-	async run(id, interaction) { }
+	async run(id, interaction) {
+		/** @type {import("client")} */
+		const client = this.client;
+
+		const ticket = await client.prisma.ticket.findUnique({
+			select: {
+				category: { select: { name: true } },
+				guild: { select: { locale: true } },
+				questionAnswers: { include: { question: true } },
+				topic: true,
+			},
+			where: { id: interaction.channel.id },
+		});
+
+		const getMessage = client.i18n.getLocale(ticket.guild.locale);
+
+		if (ticket.questionAnswers.length === 0) {
+			await interaction.showModal(
+				new ModalBuilder()
+					.setCustomId(JSON.stringify({
+						action: 'topic',
+						edit: true,
+					}))
+					.setTitle(ticket.category.name)
+					.setComponents(
+						new ActionRowBuilder()
+							.setComponents(
+								new TextInputBuilder()
+									.setCustomId('topic')
+									.setLabel(getMessage('modals.topic.label'))
+									.setStyle(TextInputStyle.Paragraph)
+									.setMaxLength(1000)
+									.setMinLength(5)
+									.setPlaceholder(getMessage('modals.topic.placeholder'))
+									.setRequired(true)
+									.setValue(ticket.topic || ''),
+							),
+					),
+			);
+		} else {
+			await interaction.showModal(
+				new ModalBuilder()
+					.setCustomId(JSON.stringify({
+						action: 'questions',
+						edit: true,
+					}))
+					.setTitle(ticket.category.name)
+					.setComponents(
+						ticket.questionAnswers
+							.filter(a => a.question.type === 'TEXT') // TODO: remove this when modals support select menus
+							.map(a => {
+								if (a.question.type === 'TEXT') {
+									return new ActionRowBuilder()
+										.setComponents(
+											new TextInputBuilder()
+												.setCustomId(String(a.id))
+												.setLabel(a.question.label)
+												.setStyle(a.question.style)
+												.setMaxLength(Math.min(a.question.maxLength, 1000))
+												.setMinLength(a.question.minLength)
+												.setPlaceholder(a.question.placeholder)
+												.setRequired(a.question.required)
+												.setValue(a.value || a.question.value),
+										);
+								} else if (a.question.type === 'MENU') {
+									return new ActionRowBuilder()
+										.setComponents(
+											new SelectMenuBuilder()
+												.setCustomId(a.question.id)
+												.setPlaceholder(a.question.placeholder || a.question.label)
+												.setMaxValues(a.question.maxLength)
+												.setMinValues(a.question.minLength)
+												.setOptions(
+													a.question.options.map((o, i) => {
+														const builder = new SelectMenuOptionBuilder()
+															.setValue(String(i))
+															.setLabel(o.label);
+														if (o.description) builder.setDescription(o.description);
+														if (o.emoji) builder.setEmoji(emoji.hasEmoji(o.emoji) ? emoji.get(o.emoji) : { id: o.emoji });
+														return builder;
+													}),
+												),
+										);
+								}
+							}),
+					),
+			);
+		}
+	}
 };
\ No newline at end of file
diff --git a/src/i18n/en-GB.yml b/src/i18n/en-GB.yml
index c9c169c..8a66dbd 100644
--- a/src/i18n/en-GB.yml
+++ b/src/i18n/en-GB.yml
@@ -169,6 +169,7 @@ log:
       claim: claimed
       close: closed
       unclaim: released
+      update: updated
 menus:
   category:
     placeholder: Select a ticket category
@@ -224,6 +225,9 @@ ticket:
     title: ✅ Ticket created
   answers:
     no_value: '*No response*'
+  edited:
+    description: Your changes have been saved.
+    title: ✅ Ticket updated
   opening_message:
     content: |
       {staff}
diff --git a/src/lib/logging.js b/src/lib/logging.js
index 1cf2e23..2be4d98 100644
--- a/src/lib/logging.js
+++ b/src/lib/logging.js
@@ -129,7 +129,7 @@ async function logAdminEvent(client, {
  * @param {string} details.action
 */
 async function logTicketEvent(client, {
-	userId, action, target,
+	userId, action, target, diff,
 }) {
 	const ticket = await client.prisma.ticket.findUnique({
 		include: { guild: true },
@@ -143,9 +143,10 @@ async function logTicketEvent(client, {
 	if (!ticket.guild.logChannel) return;
 	const colour = action === 'create'
 		? 'Aqua' : action === 'close'
-			? 'DarkAqua' : action === 'claim'
-				? 'LuminousVividPink' : action === 'unclaim'
-					? 'DarkVividPink' : 'Default';
+			? 'DarkAqua' : action === 'update'
+				? 'Purple' : action === 'claim'
+					? 'LuminousVividPink' : action === 'unclaim'
+						? 'DarkVividPink' : 'Default';
 	const getMessage = client.i18n.getLocale(ticket.guild.locale);
 	const i18nOptions = {
 		user: `<@${member.user.id}>`,
@@ -160,14 +161,8 @@ async function logTicketEvent(client, {
 				iconURL: member.displayAvatarURL(),
 				name: member.displayName,
 			})
-			.setTitle(getMessage('log.ticket.title', {
-				...i18nOptions,
-				verb: getMessage(`log.ticket.verb.${action}`),
-			}))
-			.setDescription(getMessage('log.ticket.description', {
-				...i18nOptions,
-				verb: getMessage(`log.ticket.verb.${action}`),
-			}))
+			.setTitle(getMessage('log.ticket.title', i18nOptions))
+			.setDescription(getMessage('log.ticket.description', i18nOptions))
 			.addFields([
 				{
 					name: getMessage('log.ticket.ticket'),
@@ -176,6 +171,15 @@ async function logTicketEvent(client, {
 			]),
 	];
 
+	if (diff && diff.original) {
+		embeds.push(
+			new EmbedBuilder()
+				.setColor(colour)
+				.setTitle(getMessage('log.admin.changes'))
+				.setFields(makeDiff(diff)),
+		);
+	}
+
 	return await channel.send({ embeds });
 }
 
diff --git a/src/modals/questions.js b/src/modals/questions.js
index f7c6b8e..3f35db1 100644
--- a/src/modals/questions.js
+++ b/src/modals/questions.js
@@ -1,4 +1,7 @@
 const { Modal } = require('@eartharoid/dbf');
+const { EmbedBuilder } = require('discord.js');
+const ExtendedEmbedBuilder = require('../lib/embed');
+const { logTicketEvent } = require('../lib/logging');
 
 module.exports = class QuestionsModal extends Modal {
 	constructor(client, options) {
@@ -14,9 +17,103 @@ module.exports = class QuestionsModal extends Modal {
 	 * @param {import("discord.js").ModalSubmitInteraction} interaction
 	 */
 	async run(id, interaction) {
-		await this.client.tickets.postQuestions({
-			...id,
-			interaction,
-		});
+		/** @type {import("client")} */
+		const client = this.client;
+
+		if (id.edit) {
+			await interaction.deferReply({ ephemeral: true });
+			const { category } = await client.prisma.ticket.findUnique({
+				select: { category: { select: { customTopic: true } } },
+				where: { id: interaction.channel.id },
+			});
+			let topic;
+			if (category.customTopic) topic = interaction.fields.getTextInputValue(category.customTopic);
+			const select = {
+				createdById: true,
+				guild: {
+					select: {
+						footer: true,
+						locale: true,
+						successColour: true,
+					},
+				},
+				id: true,
+				openingMessageId: true,
+				questionAnswers: { include: { question: true } },
+			};
+			const original = await client.prisma.ticket.findUnique({
+				select,
+				where: { id: interaction.channel.id },
+			});
+			const ticket = await client.prisma.ticket.update({
+				data: {
+					questionAnswers: {
+						update: interaction.fields.fields.map(f => ({
+							data: { value: f.value },
+							where: { id: Number(f.customId) },
+						})),
+					},
+					topic,
+				},
+				select,
+				where: { id: interaction.channel.id },
+			});
+			const getMessage = client.i18n.getLocale(ticket.guild.locale);
+
+			if (topic) await interaction.channel.setTopic(`<@${ticket.createdById}> | ${topic}`);
+
+			const opening = await interaction.channel.messages.fetch(ticket.openingMessageId);
+			if (opening && opening.embeds.length >= 2) {
+				const embeds = [...opening.embeds];
+				embeds[1] = new EmbedBuilder(embeds[1].data)
+					.setFields(
+						ticket.questionAnswers
+							.map(a => ({
+								name: a.question.label,
+								value: a.value || getMessage('ticket.answers.no_value'),
+							})),
+					);
+				await opening.edit({ embeds });
+			}
+
+			await interaction.editReply({
+				embeds: [
+					new ExtendedEmbedBuilder({
+						iconURL: interaction.guild.iconURL(),
+						text: ticket.guild.footer,
+					})
+						.setColor(ticket.guild.successColour)
+						.setTitle(getMessage('ticket.edited.title'))
+						.setDescription(getMessage('ticket.edited.description')),
+				],
+			});
+
+			/** @param {ticket} ticket */
+			const makeDiff = ticket => {
+				const diff = {};
+				ticket.questionAnswers.forEach(a => {
+					diff[a.question.label] = a.value || getMessage('ticket.answers.no_value');
+				});
+				return diff;
+			};
+
+			logTicketEvent(this.client, {
+				action: 'update',
+				diff: {
+					original: makeDiff(original),
+					updated: makeDiff(ticket),
+				},
+				target: {
+					id: ticket.id,
+					name: `<#${ticket.id}>`,
+				},
+				userId: interaction.user.id,
+			});
+		} else {
+			await this.client.tickets.postQuestions({
+				...id,
+				interaction,
+			});
+		}
 	}
 };
\ No newline at end of file
diff --git a/src/modals/topic.js b/src/modals/topic.js
index 84544d3..e9af947 100644
--- a/src/modals/topic.js
+++ b/src/modals/topic.js
@@ -1,4 +1,7 @@
 const { Modal } = require('@eartharoid/dbf');
+const { EmbedBuilder } = require('discord.js');
+const ExtendedEmbedBuilder = require('../lib/embed');
+const { logTicketEvent } = require('../lib/logging');
 
 module.exports = class TopicModal extends Modal {
 	constructor(client, options) {
@@ -9,9 +12,84 @@ module.exports = class TopicModal extends Modal {
 	}
 
 	async run(id, interaction) {
-		await this.client.tickets.postQuestions({
-			...id,
-			interaction,
-		});
+		/** @type {import("client")} */
+		const client = this.client;
+
+		if (id.edit) {
+			await interaction.deferReply({ ephemeral: true });
+			const topic = interaction.fields.getTextInputValue('topic');
+			const select = {
+				createdById: true,
+				guild: {
+					select: {
+						footer: true,
+						locale: true,
+						successColour: true,
+					},
+				},
+				id: true,
+				openingMessageId: true,
+			};
+			const original = await client.prisma.ticket.findUnique({
+				select,
+				where: { id: interaction.channel.id },
+			});
+			const ticket = await client.prisma.ticket.update({
+				data: { topic },
+				select,
+				where: { id: interaction.channel.id },
+			});
+			const getMessage = client.i18n.getLocale(ticket.guild.locale);
+
+			if (topic) await interaction.channel.setTopic(`<@${ticket.createdById}> | ${topic}`);
+
+			const opening = await interaction.channel.messages.fetch(ticket.openingMessageId);
+			if (opening && opening.embeds.length >= 2) {
+				const embeds = [...opening.embeds];
+				embeds[1] = new EmbedBuilder(embeds[1].data)
+					.setFields({
+						name: getMessage('ticket.opening_message.fields.topic'),
+						value: topic,
+					});
+				await opening.edit({ embeds });
+			}
+
+			await interaction.editReply({
+				embeds: [
+					new ExtendedEmbedBuilder({
+						iconURL: interaction.guild.iconURL(),
+						text: ticket.guild.footer,
+					})
+						.setColor(ticket.guild.successColour)
+						.setTitle(getMessage('ticket.edited.title'))
+						.setDescription(getMessage('ticket.edited.description')),
+				],
+			});
+
+			/** @param {ticket} ticket */
+			const makeDiff = ticket => {
+				const diff = {};
+				diff[getMessage('ticket.opening_message.fields.topic')] = ticket.topic;
+				return diff;
+			};
+
+			logTicketEvent(this.client, {
+				action: 'update',
+				diff: {
+					original: makeDiff(original),
+					updated: makeDiff(ticket),
+				},
+				target: {
+					id: ticket.id,
+					name: `<#${ticket.id}>`,
+				},
+				userId: interaction.user.id,
+			});
+		} else {
+			await this.client.tickets.postQuestions({
+				...id,
+				interaction,
+			});
+		}
 	}
 };
\ No newline at end of file
diff --git a/src/routes/api/client.js b/src/routes/api/client.js
index f2a7649..1e8262c 100644
--- a/src/routes/api/client.js
+++ b/src/routes/api/client.js
@@ -21,9 +21,10 @@ module.exports.get = () => ({
 				discriminator: client.user.discriminator,
 				id: client.user.id,
 				portal: process.env.PORTAL || null,
+				public: !!process.env.PUBLIC,
 				stats: {
 					activatedUsers: users.length,
-					archivedMessages: users.reduce((total, user) => total + user.messageCount, 0), // don't count archivedMessage table rows, they get deleted
+					archivedMessages: users.reduce((total, user) => total + user.messageCount, 0), // don't count archivedMessage table rows, they can be deleted
 					avgResolutionTime: ms(closedTickets.reduce((total, ticket) => total + (ticket.closedAt - ticket.createdAt), 0) ?? 1 / closedTickets.length),
 					avgResponseTime: ms(closedTickets.reduce((total, ticket) => total + (ticket.firstResponseAt - ticket.createdAt), 0) ?? 1 / closedTickets.length),
 					categories: await client.prisma.category.count(),