diff --git a/src/commands/new.js b/src/commands/new.js
index e303edf..dc0f9bd 100644
--- a/src/commands/new.js
+++ b/src/commands/new.js
@@ -1,5 +1,4 @@
 const { MessageEmbed } = require('discord.js');
-const { OptionTypes } = require('../modules/commands/helpers');
 const Command = require('../modules/commands/command');
 
 module.exports = class NewCommand extends Command {
@@ -9,37 +8,41 @@ module.exports = class NewCommand extends Command {
 			internal: true,
 			name: i18n('commands.new.name'),
 			description: i18n('commands.new.description'),
-			// slash: false,
-			options: [
+			aliases: [
+				i18n('commands.new.aliases.open'),
+				i18n('commands.new.aliases.create'),
+			],
+			args: [
 				{
-					name: i18n('commands.new.options.category.name'),
-					type: OptionTypes.STRING,
-					description: i18n('commands.new.options.topic.description'),
+					name: i18n('commands.new.args.category.name'),
+					description: i18n('commands.new.args.topic.description'),
 					required: true,
 				},
 				{
-					name: i18n('commands.new.options.topic.name'),
-					type: OptionTypes.STRING,
-					description: i18n('commands.new.options.topic.description'),
+					name: i18n('commands.new.args.topic.name'),
+					description: i18n('commands.new.args.topic.description'),
 					required: false,
 				}
 			]
 		});
 	}
 
-	async execute({ guild, member, channel, args }, interaction) {
+	async execute(message, args, raw_args) {
 
-		let settings = await guild.settings;
+		let settings = await message.guild.settings;
 		const i18n = this.client.i18n.get(settings.locale);
 
-		await channel.send(
+		await message.channel.send(
 			new MessageEmbed()
 				.setColor(settings.colour)
 				.setTitle(i18n('bot.version', require('../../package.json').version))
 				.setDescription(args.topic)
 		);
 
-		// this.client.tickets.create(guild.id, member.id, args.category, args.topic);
-		this.client.tickets.create(guild.id, member.id, '825861413687787560');
+		// console.log(this.aliases)
+		// console.log(args.category)
+		// console.log(args.topic)
+
+		// this.client.tickets.create(message.guild.id, message.member.id, '825861413687787560', args.topic);
 	}
 };
\ No newline at end of file
diff --git a/src/commands/_settings.js b/src/commands/settings.js
similarity index 79%
rename from src/commands/_settings.js
rename to src/commands/settings.js
index c15d3da..8b80efe 100644
--- a/src/commands/_settings.js
+++ b/src/commands/settings.js
@@ -7,16 +7,15 @@ module.exports = class SettingsCommand extends Command {
 		const i18n = client.i18n.get(client.config.locale);
 		super(client, {
 			internal: true,
-			slash: false,
 			name: i18n('commands.settings.name'),
 			description: i18n('commands.settings.description'),
 			permissions: ['MANAGE_GUILD']
 		});
 	}
 
-	async execute({ guild, channel, member }, message) {
+	async execute(message) {
 
-		let settings = await guild.settings;
+		let settings = await message.guild.settings;
 		const i18n = this.client.i18n.get(settings.locale);
 
 		let attachments = [ ...message.attachments.values() ];
@@ -24,9 +23,10 @@ module.exports = class SettingsCommand extends Command {
 		if (attachments.length >= 1) {
 
 			// load settings from json
-			this.client.log.info(`Downloading settings for "${guild.name}"`);
+			this.client.log.info(`Downloading settings for "${message.guild.name}"`);
 			let data = await (await fetch(attachments[0].url)).json();
 			settings.colour = data.colour;
+			settings.command_prefix = data.command_prefix;
 			settings.error_colour = data.error_colour;
 			settings.locale = data.locale;
 			settings.log_messages = data.log_messages;
@@ -51,7 +51,7 @@ module.exports = class SettingsCommand extends Command {
 					let cat_channel = await this.client.channels.fetch(c.id);
 
 					if (cat_channel.name !== c.name)
-						await cat_channel.setName(c.name, `Tickets category updated by ${member.user.tag}`);
+						await cat_channel.setName(c.name, `Tickets category updated by ${message.member.user.tag}`);
 
 					for (let r of c.roles) {
 						await cat_channel.updateOverwrite(r, {
@@ -59,21 +59,21 @@ module.exports = class SettingsCommand extends Command {
 							READ_MESSAGE_HISTORY: true,
 							SEND_MESSAGES: true,
 							ATTACH_FILES: true
-						}, `Tickets category updated by ${member.user.tag}`);
+						}, `Tickets category updated by ${message.member.user.tag}`);
 					}
 
 				} else {
 
 					// create a new category
 					const allowed_permissions = ['VIEW_CHANNEL', 'READ_MESSAGE_HISTORY', 'SEND_MESSAGES', 'EMBED_LINKS', 'ATTACH_FILES'];
-					let cat_channel = await guild.channels.create(c.name, {
+					let cat_channel = await message.guild.channels.create(c.name, {
 						type: 'category',
-						reason: `Tickets category created by ${member.user.tag}`,
+						reason: `Tickets category created by ${message.member.user.tag}`,
 						position: 0,
 						permissionOverwrites: [
 							...[
 								{
-									id: guild.roles.everyone,
+									id: message.guild.roles.everyone,
 									deny: ['VIEW_CHANNEL']
 								},
 								{
@@ -94,14 +94,14 @@ module.exports = class SettingsCommand extends Command {
 						max_per_member: c.max_per_member,
 						name: c.name,
 						name_format: c.name_format,
-						guild: guild.id,
+						guild: message.guild.id,
 						roles: c.roles,
 					});
 
 				}
 			}
-			this.client.log.success(`Updated guild settings for "${guild.name}"`);
-			channel.send(i18n('commands.settings.response.updated'));
+			this.client.log.success(`Updated guild settings for "${message.guild.name}"`);
+			message.channel.send(i18n('commands.settings.response.updated'));
 		
 		} else {
 
@@ -109,6 +109,7 @@ module.exports = class SettingsCommand extends Command {
 			let data = {
 				categories: [],
 				colour: settings.colour,
+				command_prefix: settings.command_prefix,
 				error_colour: settings.error_colour,
 				locale: settings.locale,
 				log_messages: settings.log_messages,
@@ -117,7 +118,7 @@ module.exports = class SettingsCommand extends Command {
 
 			let categories = await this.client.db.models.Category.findAll({
 				where: {
-					guild: guild.id
+					guild: message.guild.id
 				}
 			});
 
@@ -133,10 +134,10 @@ module.exports = class SettingsCommand extends Command {
 
 			let attachment = new MessageAttachment(
 				Buffer.from(JSON.stringify(data, null, 2)),
-				`Settings for ${guild.name}.json`
+				`Settings for ${message.guild.name}.json`
 			);
 
-			channel.send({
+			message.channel.send({
 				files: [attachment]
 			});
 			
diff --git a/src/database/index.js b/src/database/index.js
index 1e5b006..b23dee8 100644
--- a/src/database/index.js
+++ b/src/database/index.js
@@ -72,6 +72,10 @@ module.exports = async (log) => {
 			type: DataTypes.STRING,
 			defaultValue: config.locale
 		},
+		command_prefix: {
+			type: DataTypes.STRING,
+			defaultValue: config.defaults.command_prefix
+		},
 		colour: {
 			type: DataTypes.STRING,
 			defaultValue: config.defaults.colour
diff --git a/src/listeners/interaction.js b/src/listeners/interaction.js
deleted file mode 100644
index e9e26c8..0000000
--- a/src/listeners/interaction.js
+++ /dev/null
@@ -1,21 +0,0 @@
-module.exports = {
-	event: 'INTERACTION_CREATE',
-	raw: true,
-	execute: async (client, interaction) => {
-
-		switch (interaction.type) {
-		case 1:
-			client.log.info('Received interaction ping, responding with pong');
-			await client.api.interactions(interaction.id, interaction.token).callback.post({
-				data: {
-					type: 1, // PONG
-				}
-			});
-			break;
-		case 2:
-			client.commands.handle(interaction, true);
-			break;
-		}
-
-	}
-};
\ No newline at end of file
diff --git a/src/listeners/message.js b/src/listeners/message.js
index 4020ed8..e1fbb11 100644
--- a/src/listeners/message.js
+++ b/src/listeners/message.js
@@ -31,8 +31,6 @@ module.exports = {
 			}
 		}
 
-		// non-slash commands
-		if (message.content.match(/^tickets\/(\S+)/mi))
-			client.commands.handle(message, false);
+		client.commands.handle(message);
 	}
 };
\ No newline at end of file
diff --git a/src/locales/en-GB.json b/src/locales/en-GB.json
index 08a02dd..c39d967 100644
--- a/src/locales/en-GB.json
+++ b/src/locales/en-GB.json
@@ -4,9 +4,11 @@
 	},
 	"commands": {
 		"new": {
-			"name": "new",
-			"description": "Create a new support ticket",
-			"options": {
+			"aliases": {
+				"create": "create",
+				"open": "open"
+			},
+			"args": {
 				"category": {
 					"name": "category",
 					"description": "The category you would like to create a new ticket for"
@@ -15,17 +17,19 @@
 					"name": "topic",
 					"description": "The topic of the ticket"
 				}
-			}
+			},
+			"description": "Create a new support ticket",
+			"name": "new"
 		},
 		"settings": {
-			"name": "settings",
 			"description": "Configure Discord Tickets",
+			"name": "settings",
 			"response": {
 				"updated": "✅ Settings have been updated."
 			}
 		}
 	},
 	"must_be_slash": "❌ This command must be invoked by a slash command interaction (`/%s`).",
-	"no_perm": "❌ You do not have the permissions required to use this command:\n%s",	
+	"no_perm": "❌ You do not have the permissions required to use this command:\n%s",
 	"staff_only": "❌ You must be a member of staff to use this command."
 }
\ No newline at end of file
diff --git a/src/modules/commands/command.js b/src/modules/commands/command.js
index 274e52e..bf90c15 100644
--- a/src/modules/commands/command.js
+++ b/src/modules/commands/command.js
@@ -1,39 +1,7 @@
-/* eslint-disable no-unused-vars */
-const {
-	Client,
-	GuildMember,
-	Guild,
-	Channel,
-	Message
-} = require('discord.js');
-
-const {
-	createMessage,
-	flags
-} = require('../../utils/discord');
-
 /**
  * A command
  */
 module.exports = class Command {
-	/**
-	 * A command option choice
-	 * @typedef CommandOptionChoice
-	 * @property {string} name - Choice name (1-100)
-	 * @property {(string|number)} value - choice value
-	 */
-
-	/**
-	 * A command option
-	 * @typedef CommandOption
-	 * @property {number} type - [ApplicationCommandOptionType](https://discord.com/developers/docs/interactions/slash-commands#applicationcommandoptiontype)
-	 * @property {string} name - Option name (1-32)
-	 * @property {string} description - Option description (1-100)
-	 * @property {boolean} [required] - Required?
-	 * @property {CommandOptionChoice[]} [choices] - Array of choices
-	 * @property {CommandOption[]} [options] - Array of options if this option is a subcommand/subcommand group
-	 */
-
 	/**
 	 * Create a new Command
 	 * @param {Client} client - The Discord Client
@@ -43,8 +11,7 @@ module.exports = class Command {
 	 * @param {boolean} [data.slash] - Register as a slash command? **Defaults to `true`**
 	 * @param {boolean} [data.staff_only] - Only allow staff to use this command?
 	 * @param {string[]} [data.permissions] - Array of permissions needed for a user to use this command
-	 * @param {boolean} [data.global] - Create a global command?
-	 * @param {CommandOption[]} [data.options] - The command options (parameters), max of 10
+	 * @param {CommandArgument[]} [data.args] - The command's arguments
 	 */
 	constructor(client, data) {
 
@@ -55,7 +22,7 @@ module.exports = class Command {
 		this.manager = this.client.commands;
 
 		if (typeof data !== 'object') {
-			throw new TypeError(`Expected type of data to be an object, got ${typeof data}`);
+			throw new TypeError(`Expected type of command "data" to be an object, got "${typeof data}"`);
 		}
 
 		/**
@@ -64,18 +31,20 @@ module.exports = class Command {
 		 */
 		this.name = data.name;
 
+		/**
+		 * The command's aliases
+		 * @type {string[]}
+		 */
+		this.aliases = data.aliases || [];
+
+		if (!this.aliases.includes(this.name)) this.aliases.unshift(this.name);
+
 		/**
 		 * The command description
 		 * @type {string}
 		*/
 		this.description = data.description;
 
-		/**
-		 * Register as a slash command?
-		 * @type {boolean}
-		*/
-		this.slash = data.slash === false ? false : true;
-
 		/**
 		 * Only allow staff to use this command?
 		 * @type {boolean}
@@ -88,18 +57,11 @@ module.exports = class Command {
 		*/
 		this.permissions = data.permissions;
 
-		/**
-		 * Is this a global command?
-		 * @type {boolean}
-		 * @default true
-		*/
-		this.global = data.global === false ? false : true;
-
 		/** 
 		 * The command options
-		 * @type {CommandOption[]}
+		 * @type {CommandArgument[]}
 		 */
-		this.options = data.options;
+		this.args = data.args;
 
 		/**
 		 * True if command is internal, false if it is from a plugin
@@ -113,9 +75,7 @@ module.exports = class Command {
 			 * @type {(undefined|Plugin)}
 			 */
 			this.plugin = this.client.plugins.plugins.find(p => p.commands?.includes(this.name));
-		}	
-
-		this.manager.check(data); // validate
+		}
 
 		try {
 			this.manager.register(this); // register the command
@@ -123,90 +83,15 @@ module.exports = class Command {
 			return this.client.log.error(e);
 		}
 
-		if (this.slash && this.global)
-			this.client.api.applications(this.client.user.id).commands.post({ data }); // post command to Discord
-
-		let internal = this.internal ? 'internal ' : '';
-		this.client.log.commands(`Loaded ${internal}"${this.name}" command`);
 
 	}
 
-	/**
-	 * [ApplicationCommandInteractionDataOption](https://discord.com/developers/docs/interactions/slash-commands#interaction-applicationcommandinteractiondataoption)
-	 * @typedef {Object} ApplicationCommandInteractionDataOption
-	 * @property {string} name - Name of the parameter
-	 * @property {*} value - The value
-	 * @property {(undefined|ApplicationCommandInteractionDataOption[])} options - Present if the option is a subcommand/subcommand group
-	 */
-
-	/**
-	 * [Interaction](https://discord.com/developers/docs/interactions/slash-commands#interaction) object
-	 * @typedef {Object} Interaction
-	 * @property {string} interaction.id - ID of the interaction
-	 * @property {number} interaction.type - Type of interaction
-	 * @property {ApplicationCommandInteractionData} interaction.data - Interaction data
-	 * @property {Object} interaction.guild- The guild object
-	 * @property {Object} interaction.channel- The channel object
-	 * @property {Object} interaction.member - The member object
-	 * @property {string} interaction.token - The token used to respond to the interaction
-	 */
-
 	/**
 	 * The code to be executed when a command is invoked
 	 * @abstract
-	 * @param {Object} data - Object containing data about the command invocation
-	 * @param {Object} data.args - Command arguments
-	 * @param {Channel} data.channel- The channel object
-	 * @param {Guild} data.guild- The guild object
-	 * @param {GuildMember} data.member - The member object
-	 * @param {(Interaction|Message)} interaction_or_message - Interaction object
+	 * @param {Message} message - The message that invoked this command
+	 * @param {object?} args - Command arguments
 	 */
-	async execute(data, interaction_or_message) { }
+	async execute(message, args) { }
 
-	/**
-	 * Defer the response to respond later
-	 * @param {Interaction} interaction - Interaction object 
-	 * @param {boolean} secret - Ephemeral?
-	 */
-	async acknowledge(interaction, secret) {
-		this.client.api.interactions(interaction.id, interaction.token).callback.post({
-			data: {
-				type: 5,
-				// data: {
-				// 	flags: flags(secret)
-				// },
-			}
-		});
-	}
-
-	/**
-	 * Send an interaction response
-	 * @param {Interaction} interaction - Interaction object
-	 * @param {*} content - Message content
-	 * @param {boolean} secret - Ephemeral message? **NOTE: EMBEDS AND ATTACHMENTS DO NOT RENDER IF TRUE**
-	 */
-	async respond(interaction, content, secret) {
-		let application = await this.client.fetchApplication();
-		const send = this.client.api.webhooks(application.id, interaction.token).messages['@original'].patch;
-		if (typeof content === 'object')
-			await send({
-				data: {
-					type: 4,
-					data: {
-						flags: flags(secret),
-						...await createMessage(this.client, interaction.channel_id, content)
-					}
-				}
-			});
-		else if (typeof content === 'string')
-			await send({
-				data: {
-					type: 4,
-					data: {
-						flags: flags(secret),
-						content
-					}
-				}
-			});	
-	}
 };
\ No newline at end of file
diff --git a/src/modules/commands/helpers.js b/src/modules/commands/helpers.js
deleted file mode 100644
index 687fae5..0000000
--- a/src/modules/commands/helpers.js
+++ /dev/null
@@ -1,17 +0,0 @@
-module.exports = {
-	OptionTypes: {
-		SUB_COMMAND: 1,
-		SUB_COMMAND_GROUP: 2,
-		STRING: 3,
-		INTEGER: 4,
-		BOOLEAN: 5,
-		USER: 6,
-		CHANNEL: 7,
-		ROLE: 8,
-	},
-	ResponseTypes: {
-		Pong: 1,
-		ChannelMessageWithSource: 4,
-		DeferredChannelMessageWithSource: 5,
-	}
-};
\ No newline at end of file
diff --git a/src/modules/commands/manager.js b/src/modules/commands/manager.js
index f399a8c..ceb0823 100644
--- a/src/modules/commands/manager.js
+++ b/src/modules/commands/manager.js
@@ -56,155 +56,61 @@ module.exports = class CommandManager {
 			throw new Error(`A non-internal command with the name "${cmd.name}" already exists`);
 		
 		this.commands.set(cmd.name, cmd);
-	}
 
-	/** Check the command data */
-	check(data) {
-
-		if (typeof data.name !== 'string')
-			throw new TypeError(`Expected type of command name to be a string, got ${typeof data.name}`);
-
-		if (data.name.length < 3 || data.name.length > 32)
-			throw new TypeError('Length of command name must be 3-32');
-
-		if (typeof data.description !== 'string')
-			throw new TypeError(`Expected type of command description to be a string, got ${typeof data.description}`);
-
-		if (data.description.length < 1 || data.description.length > 100)
-			throw new TypeError('Length of description must be 3-32');
-
-		if (typeof data.options !== 'undefined' && !(data.options instanceof Array))
-			throw new TypeError(`Expected type of command options to be undefined or an array, got ${typeof data.options}`);
-
-		if (data.options)
-			this.checkOptions(data.options);
-
-	}
-
-	/** Check the command data's options */
-	checkOptions(options) {
-		let num = 0;
-		options.forEach(o => {
-			if (typeof o.type !== 'number')
-				throw new TypeError(`Expected type of option ${num} type to be a number, got ${typeof o.type}`);
-
-			if (typeof o.name !== 'string')
-				throw new TypeError(`Expected type of option ${num} name to be a string, got ${typeof o.name}`);
-
-			if (o.name.length < 3 || o.name.length > 32)
-				throw new TypeError(`Length of option ${num} name must be 3-32`);
-
-			if (typeof o.description !== 'string')
-				throw new TypeError(`Expected type of option ${num} description to be a string, got ${typeof o.description}`);
-
-			if (o.description.length < 1 || o.description.length > 100)
-				throw new TypeError(`Length of option ${num} description must be 1-100`);
-
-			if (typeof o.required !== 'undefined' && typeof o.required !== 'boolean')
-				throw new TypeError(`Expected type of option ${num} required to be undefined or a boolean, got ${typeof o.required}`);
-
-			if (typeof o.choices !== 'undefined' && !(o.choices instanceof Array))
-				throw new TypeError(`Expected type of option ${num} choices to be undefined or an array, got ${typeof o.choices}`);
-			
-			if (o.choices)
-				this.checkOptionChoices(o.choices);
-
-			if (typeof o.options !== 'undefined' && !(o.options instanceof Array))
-				throw new TypeError(`Expected type of option ${num} options to be undefined or an array, got ${typeof o.options}`);
-
-			if (o.options)
-				this.checkOptions(o.options);
-
-			num++;
-		});
-
-	}
-
-	/** Check command option choices */
-	checkOptionChoices(choices) {
-		let num = 0;
-		choices.forEach(c => {
-			if (typeof c.name !== 'string')
-				throw new TypeError(`Expected type of option choice ${num} name to be a string, got ${typeof c.name}`);
-			
-			if (c.name.length < 1 || c.name.length > 100)
-				throw new TypeError(`Length of option choice ${num} name must be 1-100`);
-			
-			if (typeof c.value !== 'string' && typeof c.value !== 'number')
-				throw new TypeError(`Expected type of option choice ${num} value to be a string or number, got ${typeof c.value}`);
-
-			num++;
-		});
+		let internal = cmd.internal ? 'internal ' : '';
+		this.client.log.commands(`Loaded ${internal}"${cmd.name}" command`);
 	}
 
 	/**
 	 * Execute a command
-	 * @param {(Interaction|Message)} interaction_or_message - Command interaction or message
+	 * @param {Message} message - Command message
 	 */
-	async handle(interaction_or_message, slash) {
-		slash = slash === false ? false : true;
-		let cmd_name,
-			args = {},
-			data = {},
-			guild_id,
-			channel_id,
-			member_id;
+	async handle(message) {
 
-		if (slash) {
-			cmd_name = interaction_or_message.data.name;
-
-			guild_id = interaction_or_message.guild_id;
-			channel_id = interaction_or_message.channel_id;
-			member_id = interaction_or_message.member.user.id;
-
-			if (interaction_or_message.data.options)
-				interaction_or_message.data.options.forEach(({ name, value }) => args[name] = value);
-		} else {
-			cmd_name = interaction_or_message.content.match(/^tickets\/(\S+)/mi);
-			if (cmd_name) cmd_name = cmd_name[1];
-
-			guild_id = interaction_or_message.guild.id;
-			channel_id = interaction_or_message.channel.id;
-			member_id = interaction_or_message.author.id;
-		}
-
-		if (cmd_name === null || !this.commands.has(cmd_name))
-			return this.client.log.warn(`Received "${cmd_name}" command invocation, but the command manager does not have a "${cmd_name}" command registered`);
-			
-		data.args = args;
-		data.guild = await this.client.guilds.fetch(guild_id);
-		data.channel = await this.client.channels.fetch(channel_id),
-		data.member = await data.guild.members.fetch(member_id);
-
-		let settings = await data.guild.settings;
-		if (!settings) settings = await data.guild.createSettings();
+		let settings = await message.guild.settings;
+		if (!settings) settings = await message.guild.createSettings();
+		const prefix = settings.command_prefix;
 		const i18n = this.client.i18n.get(settings.locale);
 
-		const cmd = this.commands.get(cmd_name);
+		let cmd_name = message.content.match(new RegExp(`^${prefix}(\\S+)`, 'mi'));
+		if (!cmd_name) return;
 
-		if (cmd.slash && !slash) {
-			this.client.log.commands(`Blocking command execution for the "${cmd_name}" command as it was invoked by a message, not a slash command interaction.`);
-			try {
-				data.channel.send(i18n('must_be_slash', cmd_name)); // interaction_or_message.reply
-			} catch (err) {
-				this.client.log.warn('Failed to reply to blocked command invocation message');
-			}
-			return;
-		}
+		let raw_args = message.content.replace(cmd_name[0], '').trim();
+		cmd_name = cmd_name[1];
 
-		const no_perm = cmd.permissions instanceof Array
-			&& !data.member.hasPermission(cmd.permissions);
+		const cmd = this.commands.find(cmd => cmd.aliases.includes(cmd_name));
+		if (!cmd);
+
+		let data = [...raw_args.matchAll(/(\w*)\s?:\s?("(.*)"|[\w<>@!#]*)/gmi)];
+		let args = {};
+		data.forEach(arg => args[arg[1]] = arg[3] || arg[2]);
+
+		const no_perm = cmd.permissions instanceof Array && !message.member.hasPermission(cmd.permissions);
 		if (no_perm) {
 			let perms = cmd.permissions.map(p => `\`${p}\``).join(', ');
-			let msg = i18n('no_perm', perms);
-			if (slash) return await cmd.respond(interaction_or_message, msg, true);
-			else return await interaction_or_message.channel.send(msg);
+			return message.channel.send(i18n('no_perm', perms));
+		}
+
+		let guild_categories = await this.client.db.models.Category.findAll({
+			where: {
+				guild: message.guild.id
+			}
+		});
+
+		if (cmd.staff_only) {
+			let staff_roles = new Set(); // eslint-disable-line no-undef
+			guild_categories.forEach(cat => {
+				cat.roles.forEach(r => staff_roles.add(r));
+			});
+			staff_roles = staff_roles.filter(r => message.member.roles.cache.has(r));
+			if (staff_roles.length === 0) {
+				return message.channel.send(i18n('staff_only'));
+			}
 		}
 			
 		try {
-			if (slash) await cmd.acknowledge(interaction_or_message, true); // respond to discord
-			this.client.log.commands(`Executing "${cmd_name}" command (invoked by ${data.member.user.tag})`);
-			await cmd.execute(data, interaction_or_message); // run the command 
+			this.client.log.commands(`Executing "${cmd_name}" command (invoked by ${message.author.tag})`);
+			await cmd.execute(message, args, raw_args); // execute the command 
 		} catch (e) {
 			this.client.log.warn(`An error occurred whilst executing the ${cmd_name} command`);
 			this.client.log.error(e);
diff --git a/src/modules/plugins/plugin.js b/src/modules/plugins/plugin.js
index 0577b22..d54650c 100644
--- a/src/modules/plugins/plugin.js
+++ b/src/modules/plugins/plugin.js
@@ -1,10 +1,6 @@
 /* eslint-disable no-unused-vars */
 const { Client } = require('discord.js');
 const Command = require('../commands/command');
-const {
-	OptionTypes,
-	ResponseTypes
-} = require('../commands/helpers');
 const fs = require('fs');
 const { join } = require('path');
 const { path } = require('../../utils/fs');
@@ -85,12 +81,6 @@ module.exports = class Plugin {
 			name: clean,
 			path: path(`./user/plugins/${clean}`)
 		};
-
-		this.helpers = {
-			Command,
-			OptionTypes,
-			ResponseTypes
-		};
 	}
 
 	/**
diff --git a/user/example.config.js b/user/example.config.js
index 7589201..1f04493 100644
--- a/user/example.config.js
+++ b/user/example.config.js
@@ -26,6 +26,7 @@ module.exports = {
 	debug: false,
 	defaults: {
 		colour: '#009999', // https://discord.js.org/#/docs/main/stable/typedef/ColorResolvable
+		command_prefix: 'tickets/',
 		log_messages: true, // transcripts/archives will be empty if false
 		name_format: 'ticket-{number}',
 		prefix: '-',