diff --git a/src/commands/add.js b/src/commands/add.js
index dc500d7..7b96afa 100644
--- a/src/commands/add.js
+++ b/src/commands/add.js
@@ -9,6 +9,7 @@
 const { MessageEmbed } = require('discord.js');
 const ChildLogger = require('leekslazylogger').ChildLogger;
 const log = new ChildLogger();
+const utils = require('../modules/utils');
 
 module.exports = {
 	name: 'add',
@@ -52,7 +53,7 @@ module.exports = {
 			}
 		}
 
-		if(message.author.id !== ticket.creator && !message.member.roles.cache.has(config.staff_role))
+		if(message.author.id !== ticket.creator && !utils.isStaff(message.member))
 			return message.channel.send(
 				new MessageEmbed()
 					.setColor(config.err_colour)
diff --git a/src/commands/close.js b/src/commands/close.js
index 3bd2841..f16d223 100644
--- a/src/commands/close.js
+++ b/src/commands/close.js
@@ -13,6 +13,7 @@ const {
 } = require('discord.js');
 const fs = require('fs');
 const archive = require('../modules/archive');
+const utils = require('../modules/utils');
 
 module.exports = {
 	name: 'close',
@@ -66,7 +67,7 @@ module.exports = {
 				return message.channel.send(notTicket);
 			}
 
-			if (message.author.id !== ticket.creator && !message.member.roles.cache.has(config.staff_role))
+			if (message.author.id !== ticket.creator && !utils.isStaff(message.member))
 				return channel.send(
 					new MessageEmbed()
 						.setColor(config.err_colour)
diff --git a/src/commands/delete.js b/src/commands/delete.js
index d06a51e..ff2c988 100644
--- a/src/commands/delete.js
+++ b/src/commands/delete.js
@@ -65,7 +65,7 @@ module.exports = {
 				return message.channel.send(notTicket);
 			}
 
-			if (message.author.id !== ticket.creator && !message.member.roles.cache.has(config.staff_role))
+			if (message.author.id !== ticket.creator && !utils.isStaff(message.member))
 				return channel.send(
 					new MessageEmbed()
 						.setColor(config.err_colour)
diff --git a/src/commands/new.js b/src/commands/new.js
index 162d7aa..0ccf5ee 100644
--- a/src/commands/new.js
+++ b/src/commands/new.js
@@ -22,13 +22,13 @@ module.exports = {
 		
 		const guild = client.guilds.cache.get(config.guild);
 		
-		const supportRole = guild.roles.cache.get(config.staff_role);
+		const supportRole = guild.roles.cache.get(config.staff_roles[0]);
 		if (!supportRole)
 			return message.channel.send(
 				new MessageEmbed()
 					.setColor(config.err_colour)
 					.setTitle(':x: **Error**')
-					.setDescription(`${config.name} has not been set up correctly. Could not find a 'support team' role with the id \`${config.staff_role}\``)
+					.setDescription(`${config.name} has not been set up correctly. Could not find a 'support team' role with the id \`${config.staff_roles[0]}\``)
 					.setFooter(guild.name, guild.iconURL())
 			);
 
@@ -140,7 +140,7 @@ module.exports = {
 			let ping;
 			switch (config.tickets.ping) {
 			case 'staff':
-				ping = `<@&${config.staff_role}>,\n`;
+				ping = `<@&${config.staff_roles[0]}>,\n`;
 				break;
 			case false:
 				ping = '';
diff --git a/src/commands/remove.js b/src/commands/remove.js
index 48b2de3..31f4f38 100644
--- a/src/commands/remove.js
+++ b/src/commands/remove.js
@@ -9,6 +9,7 @@
 const { MessageEmbed } = require('discord.js');
 const ChildLogger = require('leekslazylogger').ChildLogger;
 const log = new ChildLogger();
+const utils = require('../modules/utils');
 
 module.exports = {
 	name: 'remove',
@@ -52,7 +53,7 @@ module.exports = {
 			}
 		}
 
-		if(message.author.id !== ticket.creator && !message.member.roles.cache.has(config.staff_role))
+		if(message.author.id !== ticket.creator && !utils.isStaff(message.member))
 			return message.channel.send(
 				new MessageEmbed()
 					.setColor(config.err_colour)
diff --git a/src/commands/tickets.js b/src/commands/tickets.js
index d125865..624fd42 100644
--- a/src/commands/tickets.js
+++ b/src/commands/tickets.js
@@ -8,6 +8,7 @@
 
 const { MessageEmbed } = require('discord.js');
 const fs = require('fs');
+const utils = require('../modules/utils');
 
 module.exports = {
 	name: 'tickets',
@@ -20,13 +21,13 @@ module.exports = {
 
 		const guild = client.guilds.cache.get(config.guild);
 		
-		const supportRole = guild.roles.cache.get(config.staff_role);
+		const supportRole = guild.roles.cache.get(config.staff_roles[0]);
 		if (!supportRole)
 			return message.channel.send(
 				new MessageEmbed()
 					.setColor(config.err_colour)
 					.setTitle(':x: **Error**')
-					.setDescription(`${config.name} has not been set up correctly. Could not find a 'support team' role with the id \`${config.staff_role}\``)
+					.setDescription(`${config.name} has not been set up correctly. Could not find a 'support team' role with the id \`${config.staff_roles[0]}\``)
 					.setFooter(guild.name, guild.iconURL())
 			);
 
@@ -34,7 +35,7 @@ module.exports = {
 		let user = message.mentions.users.first() || guild.members.cache.get(args[0]);
 		
 		if(user) {
-			if(!message.member.roles.cache.has(config.staff_role))
+			if(!utils.isStaff(message.member))
 				return message.channel.send(
 					new MessageEmbed()
 						.setColor(config.err_colour)
diff --git a/src/commands/transcript.js b/src/commands/transcript.js
index 5c6be40..d0cefde 100644
--- a/src/commands/transcript.js
+++ b/src/commands/transcript.js
@@ -10,6 +10,7 @@ const fs = require('fs');
 const {
 	MessageEmbed
 } = require('discord.js');
+const utils = require('../modules/utils');
 
 module.exports = {
 	name: 'transcript',
@@ -41,7 +42,7 @@ module.exports = {
 					.setFooter(guild.name, guild.iconURL())
 			);
 
-		if (message.author.id !== ticket.creator && !message.member.roles.cache.has(config.staff_role))
+		if (message.author.id !== ticket.creator && !utils.isStaff(message.member))
 			return message.channel.send(
 				new MessageEmbed()
 					.setColor(config.err_colour)
diff --git a/src/events/messageReactionAdd.js b/src/events/messageReactionAdd.js
index a1c212e..310745e 100644
--- a/src/events/messageReactionAdd.js
+++ b/src/events/messageReactionAdd.js
@@ -34,13 +34,13 @@ module.exports = {
 
 		let channel = r.message.channel;
 
-		const supportRole = channel.guild.roles.cache.get(config.staff_role);
+		const supportRole = channel.guild.roles.cache.get(config.staff_roles[0]);
 		if (!supportRole)
 			return channel.send(
 				new MessageEmbed()
 					.setColor(config.err_colour)
 					.setTitle(':x: **Error**')
-					.setDescription(`${config.name} has not been set up correctly. Could not find a 'support team' role with the id \`${config.staff_role}\``)
+					.setDescription(`${config.name} has not been set up correctly. Could not find a 'support team' role with the id \`${config.staff_roles[0]}\``)
 					.setFooter(channel.guild.name, channel.guild.iconURL())
 			);
 
@@ -144,7 +144,7 @@ module.exports = {
 			let ping;
 			switch (config.tickets.ping) {
 			case 'staff':
-				ping = `<@&${config.staff_role}>,\n`;
+				ping = `<@&${config.staff_roles[0]}>,\n`;
 				break;
 			case false:
 				ping = '';
diff --git a/src/index.js b/src/index.js
index 744d890..7095916 100644
--- a/src/index.js
+++ b/src/index.js
@@ -23,6 +23,7 @@ const client = new Discord.Client({
 client.events = new Discord.Collection();
 client.commands = new Discord.Collection();
 client.cooldowns = new Discord.Collection();
+client.config = config;
 const utils = require('./modules/utils');
 const leeks = require('leeks.js');
 
diff --git a/src/modules/utils.js b/src/modules/utils.js
index d86de48..19118c4 100644
--- a/src/modules/utils.js
+++ b/src/modules/utils.js
@@ -14,5 +14,16 @@ module.exports = {
 	 */
 	plural(word, num) {
 		return num !== 1 ? word + 's' : word;
+	},
+
+	isStaff(member) {
+		let staff = false;
+
+		member.client.config.staff_roles.forEach(id => {
+			if (member.roles.cache.has(id))
+				staff = true;
+		});
+
+		return staff;
 	}
 };
\ No newline at end of file
diff --git a/user/config.js b/user/config.js
index ead0ac6..e8d96cd 100644
--- a/user/config.js
+++ b/user/config.js
@@ -36,7 +36,7 @@ module.exports = {
 	cooldown: 3,
 
 	guild: '', // ID of your guild
-	staff_role: '', // ID of your Support Team role
+	staff_roles: [''], // ID of your Support Team role
 
 	tickets: {
 		category: '', // ID of your tickets category