DiscordTickets/src/lib/stats.js

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module.exports.getAvgResolutionTime = tickets => (tickets.reduce((total, ticket) => total + (ticket.closedAt - ticket.createdAt), 0) ?? 1) / tickets.length;
module.exports.getAvgResponseTime = tickets => (tickets.reduce((total, ticket) => total + (ticket.firstResponseAt - ticket.createdAt), 0) ?? 1) / tickets.length;